Park Trail Apartments

Category: Apartment building

Address: 3451 Sheridan Rd, Zion, IL 60099, USA

Phone: +18477466464

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–4PM

Reviews

Ashlynn Flowers

Sep 3, 2021

All those pictures are a lie. The walls mold from a simple shower. There is literally no lights ( only closet. Kitchen. And bathroom ) . There’s no grace period. This whole place is a joke tbh . If your looking for somewhere to be to build a better you. Go somewhere else. Oh and they got roaches but when I asked at signing she swore that they have no pests 😐. People come banging on your door all times of the night. Doesn’t feel safe at all.

Sabrina Gusman

Oct 26, 2020

DO NOT MOVE HERE! They have horrible management. Veronica is very rude and has a nasty attitude. Have had a leak in my ceiling since moving in.... 3 years ago. Living room Window was and still is broken. Heating unit leaks water when it rains. They will tow your car whenever they see fit and will not work with you when it comes to rent after THEY HAD YOUR CAR TOWED! Has ridiculous late fees and no grace period. If rent is not in before 9am you get charged! If I could give 0 stars I would.

Dariusz Allen

Jul 15, 2020

Very unprofessional staff that works in the office. Also, visiting parking is terrible. During the Covid-19 Pandemic, my car was towed for parking there for more than 2 nights in a month! That’s their new rule for visiting parking. I’ve been parking there for almost a year, and all of a sudden they have shrunk their visiting parking to only 6 spots for and entire complex. And now they are enforcing their policy, in which they won’t tell residents moving in or renewing their lease about the updated one. I called up to discuss why my car was towed, the manager of the building told me that they won’t show me any policies because I wasn’t a resident, yet my car was towed. No help at all. Worst customer service I have ever had in my life and I don’t want any new residents or existing ones to have to deal with visitors getting their car towed in a pandemic. Also the lady who manages the tow company told me I couldn’t get my car the same day because they were Closed, but she answered the phone. That added $50 bucks to the original $250 price. Both of towing manager and leasing manager spoke to each other about my vehicle, and who they believed I was visiting. I was targeted by the staff, and I was out of $300 bucks during this tragic time. Without any warning from office or anything at all. Especially if they told me they watched my vehicle parked 4 days in a row, then decides to tow. Worst visiting parking policy I have ever heard of.

Victoria Lambert

Jun 29, 2020

I'm just trying to find out for my best friend what utilities are included in the rent if any?

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Questions & Answers

do yall have studio

anthony bradley | Nov 6, 2018
Kunta kintie Martin | Nov 6, 2018

No they do not they only got two bedrooms and 1 bedroom but it's not a good place to live because I live there and if you're late on the rent or whatever you're going to be in trouble they give you like 5 day notice is real fast instead of a 30 you know giving you the notice like they should and also they if you do not have like a brand new brand spanking new client kind of car you don't want to live here your car will get towed cuz one of my neighbors he had a older car he was working on it he just had it towed there for a little bit he's going to have it towed to storage unit he had he told me on the day I was moving about what she told him and she told him that if you don't move that junk that they will tow it

If your car gets towed who do you call, And how much do it cost to get out?

MADELINE Ford | Nov 6, 2018
Kunta kintie Martin | Nov 6, 2018

The last time we live there it was TNT Towing the right off of Wadsworth right by the airport it it cost about 300 plus to get us to get our van out

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