Alden Gardens of Bloomingdale Supportive Living Facility

Greg Setnes

The people are fantastic and take great care of my mother.

Debra Vana

If you are reading this review you are probably having to make a decision in regard to transitioning your mother or father into a more supportive living environment for their well-being and most importantly their safety. This is a life changing decision for both the child of the parent and their parent. I started this journey about a year ago, a painstaking process to say the very least. Then, I came upon Alden Gardens of Bloomingdale and met Sandy Horwath the director of admissions and I knew I had found a new "home" for my mom. Mrs. Horwath displayed the utmost empathy for my mother and myself. She patiently answered my endless array of questions as we begun the process to have my mom added to the waitlist for an apartment. During this time Mrs. Horwath contacted me every month to let me know the status of my mother's move in date. My mother moved in September 2018 and her quality of life changed in a way that brought her increased comfort and support. When you walk into the lobby you immediately feel at home. Carpeted hallways and sitting rooms and upholstered furniture add to the warmth of the environment. More critical than anything, is the staff that supports the residents. From the director of nursing, Amy Heitzmann, the compliance director, Denise McNabb, and the support staff, utilizing a direct care model they truly exhibit the utmost of professionalism, support, and kindness to their resident and their families. I have truly been supported in assisting my mom in every aspect of this life transition. From an individual who asks lots of questions, and looks for reassurances, I have never been turned away, but always acknowledged and supported. Alden Gardens of Bloomingdale offers a variety of activities and support systems, seven days a week from morning to night. There is a welcome hustle and bustle of the residents and abundant support and kindness. I now sleep more peacefully, knowing my mom is safe and sound and looked after with the highest quality of care and compassion. Alden Gardens is a blessing for the resident and their families. November 3, 2021 Until her very recent passing, my mom had lived a wonderful life at Alden Gardens of Bloomingdale. Gigi Guzman, director and her team provided an environment where the residents are well supported and cared for. The residents are safe and nurtured as if they were living in their own homes. Over the past years, the staff and residents became family to us. There was never a time where I felt my mom was not cared for. They went above and beyond to meet her needs in every capacity possible. If I had a question or concern I could approach any staff member to assist me. I wish this space allowed me to list the names of each of the 60+ staff members that have devoted their lives to creating quality life for the residents of Alden Gardens. These individuals deserve special recognition for providing exceptional, high quality care for the residents. They exhibit compassion and kindness in a incredible manner. This is nurtured by their respect for each other and the work they have committed themselves to. I am abundantly grateful to each and every staff member that touched my mom’s life. Your care and support allowed me to rest easily because of all of you. With heartfelt thanks and blessings I offer you my thanks.

Brian Noviskis

This review is from my parents who reside at Alden Gardens of Bloomingdale: What is Alden Gardens of Bloomingdale? October, 2020 It’s a supportive living community located at 285 East Army Trail Road, Bloomingdale, IL 60108. There have been some changes at this location. Sylvia has replaced Kristina at the front desk. Nothing has changed regarding the warm and smiling face greeting you with “Hi, may I help you?” as you enter the building. We lost Sandy, Jackie and Ron. Sandy was replaced by Kristina who is the Director of Sales and Marketing. Jackie was replaced by Miguel, now the Executive Chef. Ron was replaced by Adam as the Maintenance Director. As many other senior communities are experiencing COVID-19 cases, we at Aldens have been blessed, as of this writing, with none of our residents and staff getting the virus. We have a really great Executive Director, Gigi, who is following orders from the State of Illinois and Aldens, to keep us healthy and well. She keeps the staff up to date with all the rules and changes regarding this ups and downs about this terrible virus. Denise is always willing to take the time and help the residents with financial problems. Amy is the Director of Nursing and has three RNs on her staff. The CNAs are always helping us in and about the building, lunchroom, and apartment. It has been good to have Dr. Hasan back on location. Many of us have a need to have our feet taken care of, and Dr. Pastore does that every two months. Miguel heads up the lunchroom staff. As of this date, we are now back to having all three meals (breakfast, lunch and dinner) in the dining room. Kelly handles the activities, which keeps her going all day. Adam heads up the maintenance. When you have a problem in your apartment, fill out a work order form at the front desk. He will get to it as soon as possible. As soon as its all clear to go back to normal ways, it will be good to have nurse Kim and her therapists back. The same is true of the beauty shop. Again, these are a few of the remarkable things that make us enjoy our stay at Alden Gardens of Bloomingdale. Thank you, Joan and Bill Noviskis

Joy Bach

I have yet to visit my aunt, but I need to say how appreciative our family is for Sylvia. She called to merely reschedule a visit and ended up going to my aunt’s room to teach her how to call from her iPad AFTER her shift was up. After several attempts of FaceTime not working, she used Messenger. She was so kind and went above and beyond what was asked. If this is the type of employee Alden has working for them, this is where I would want my loved ones to go. Thank you, Sylvia, for your genuine care and compassion. — Joy