Dessert Unlimited

Elizabeth Hassett

Terrible experience from a former employee

Bryce Isaacson

Best chocolate cookies I've had in my life! I ordered a box by mail and was blown away. Decadent, moist and fudgy. The oatmeal raisin cookies are also excellent. Plus, they came in a cute box with confetti. I highly recommend Tart bakery and hope to enjoy many more cookies in the future!

Elianah Parisi

We used tart for our bridal and grooms cake. The flavors were spot on from what we tried at the tasting. The cake was moist and delicious.

Anna D

This bakery is the utmost horrific and disappointing bakery I have ever been to! I will NEVER use TART BAKERY again. To begin, I ordered my "first" gender reveal cake two weeks in advance from Tart. I specifically told the bakery that I needed the inside of the cake to be a specific color with specific color candy and told the bakery it was a gender reveal cake. I sent the design of the cake and my requested specifications via email to the bakery. Bakery responded back to me claiming that the cake would be made to specification and that the inside of the cake would be “specific color” with “specific candy”. Initially, I was very excited to order from Tart because they were recommended from a family member (Side Note: That family member will never order from Tart again as this bakery messed up orders for family member as well). Gender reveal day rolls around and all of my family and friends are in attendance. Not to mention, I had family travel in to the Dallas area from out of town. I cut into the cake (while my family was taking pictures and videoing) and pull out the first slice of cake - and to my amazement and horrification - the inside of the cake was white with no sign of the “specific color I ordered for the inside of the cake anywhere”. Of course, how embarrassing and what a nightmare. I was obviously upset about the incident because having the cake made was the only type of gender reveal surprise we did for our family and friends. The following day, I called the bakery and spoke to Nancy Major (co-owner of the bakery). I informed her what had happened with the cake and she apologized and asked how she could fix it. I told her she could refund my money because of how major their mistake was for such a big moment that was ruined. She informed me that that was not an option and that the only thing she could do was issue me a gift card to use at the bakery. A GIFT CARD FOR SUCH A MAJOR SCREW UP ON THEIR BEHALF? I would be embarrassed to offer a gift card if I ruined someone’s special moment so bad. Side Note: I deal with my own clients too and I would never treat a client like this. I told her that her offer of the gift card was unacceptable and that I would only accept a refund. She proceeded to tell me again that that was not an option. I told her that a gift card was unacceptable because I would never order from Tart Bakery again after their major screw up with my gender reveal cake and the customer service I was receiving. Literally, who would go back to a bakery after they SEVERELY messed up a gender reveal cake? Let alone, my and my husband’s first gender reveal! I informed her that I would be sure to share my experience with others. I am so irate about this incident!!! Tart Bakery ruined one of the most important and precious events in my and my family’s lives.They ruined so many memories and my gender reveal announcement party with family and friends. They did not just lose me as a customer, they also lost my family members (as customers) who previously had made multiple, multiple orders from the bakery, as well as orders from other family and friends whom I have informed about the incident. Hopefully they will not treat future customers like so. Again, this is a bakery I would NEVER recommend to anyone and would highly recommend never using this bakery for an event!!