Pennington Gardens

Pam Clark

Remodel in progress. It's going to have a whole new look. With brighter colors, new lighting, and carpet. The new color for the rooms is fantastic! Cathy their Executive Director and her team are doing an excellent job!

Bob C

My father was a resident here on the independent and memory care areas for over 5 years. The care he received while there was always professional, compassionate and very thorough. He was active and engaged to the extent he could participate. The staff were devoted, kind and communication was very good. My father was clean, well groomed and dressed. His needs during his last year progressed significantly and the staff managed these appropriately. I would not hesitate recommending the facility to others.

Marjani Hall

I worked for this company less than 60 days. This company is very understaffed and very unprofessional. I would not recommend anyone to put their loved ones in the care of this facility. The care professionals that they have do not care for the residents as should, they are very aggressive with the residents and does not give any companionship to the residents. Residents are left in bed all day, residents are not being changed or showered as needed, they yell and treat the residents as animals in this facility. I decided to resign from my position at the facility after speaking with upper management such as the director and supervisors of this facility and things were not taken into consideration or changed. Unlicensed caregivers pass medications for the Medical technicians and most of the time medications are not being passed correctly because workers are on their phones or sitting around talking, there’s a lot of things happening in this facility that needs to be revealed. The caregivers of this facility does not speak English and they are not very diverse. Caregivers clock in and sit in the break room for most of their shifts. Residents does not get proper care at Pennington gardens, they have residents that send signals to the caregivers to let them know they need attention and the caregivers have a waiting time of 1 hour maximum until they decide to tend to the residents that are buzzing for their care. Residents make complaints about abuse and neglect and the management and supervisors and they do not take proper precautions to fix the issues because they feel the residents are older and suffering from memory loss so they don’t know what their talking about. This facility was on the news for having over 20 residents with COVID 19 and over 10 employees also with COVID 19. This Place is dirty. They do not clean properly nor disinfect. This place is awful and something needs to change either with the way it’s being managed or the employees or maybe both. Some people work in this career path just to pay their living expenses and some people work in this field because they really care and have compassion, I am one who does this kind of work because I care for our elderly. This place is ridiculous. If you have a family member here or loved one please go check on them as much as possible. Everyone’s becomes elderly you should treat other as you want to be treated when it’s your time because you never know where you’ll end up.

Andy Van Duyne

I would give Pennington Gardens an even higher rating if Google would let me. This is a beautiful place. Clean, delicious homemade food, fantastic caring staff who did an amazing job keeping my Dad safe during Covid. Pennington Gardens accepts Altcs and Nancy the manager was so nice and helpful and helping us through the Altcs process. Pennington Gardens was one of the only facilities that gives residents on Altcs private rooms. Most places make Altcs residents share a room. I can't thank them enough. Evelyn my Dad's day nurse was an amazing care giver who always came in in the morning got him ready for the day. Made him his coffee, and always made time to conversate and make my Dad feel special. My Dad had no furniture when he moved in so Pennington Gardens provided him furniture until we could get him some. Anything we needed they were always willing to help us in every way they could. When you tour Pennington you will be surprised at how beautiful it is.