Texas Direct Auto

Leeland Leu

TDA is not as customer friendly as before the pandemic. Everyone is so impersonable.

Jason Thompson

Really terrible customer service and poor policies

Gabi Tellez

Purchased a range rover at the beginning of the year, zero problems. My salesman was Sal who was just absolutely pleasant to work with. Fast forward, my daughter needed a car, we did everything online. So.e "Guadalupe" emailed me to contact them at a certain number. I did & he was RUDE AF & proceeded to hang up on me. I refused to work with ANYONE there after THAT experience & decided to contact Sal again. Sal had everything, set up, printed & ready to go when we got there. Again it was a pleasant experience. The car however had noticeable dents on the hood, which they quickly wrote up & will get fixed & also the car we purchaeshad 2 key fobs. They only gave us one, but that too was immediately resolved. Mind you this is after my daughter fell in love with a similar car at carmax. We went to see the car & I immediately saw it had front end driver side damage. They argued me down stating "look! Here's the carfax!" Idc WHAT the carfax says. If you know, you know. Well while THERE I pulled up it had a geico claim & repaired at service King in March of this year. After we test drove it, sure enough the battery light & check engine light on. Same tire where I knew it had been hit. They sent that car to the dealer the next day & told us to find another. Buyer beware. Happy with our purchase at Vroom, with Sam. Will update this review later if we have any issues.

Juna Skariah

I have purchased my car .No issues statisfied