Comfort Inn & Suites Gunnison-Crested Butte

bubba Dogg

My last stay at Comfort Inn in Gunnison, is perhaps the worst hotel stay, I've ever had. Starting at check-in, when I encountered a curt desk clerk named Rosa, to an encounter with the new owner (Sonny Patel?), this has been an awful, awful experience. After my wife was harassed for having our dog with us, to me photographing the piles of junk on the property, we have been met with an 'I don't care' attitude from all of the hotel personnel encountered. To the picture of the junk heap on the property, the owner literally said "are you staying there or in your room?" To his point, when you're the guest of a hospitality organization, yes, you are staying not only in your room but on the grounds, in the pool and the exercise room. Now you don't expect much from a 'budget' chain, but this guy is charging well above the budget rates (257/night) and the hotel rooms are dated and dingy, the grounds heavily neglected, there are piles of garbage and junk on the grounds and the bare-bones amenities are falling apart. Housekeeping is available only upon request and you better read the note posted otherwise you're not informed. Four towels for two people over a 4/5 day stay? The list goes on and on. The bottom line is, when you check into a hotel, you want courteous, service-oriented people manning that hotel. They just need to do their jobs and then get out of the guests way. Not here though. Seems as though Sunny needs to go back to hospitality school instead of giving a hard time to guests.

Verified Hotel Guest

Positive: The staff was incredibly friendly and accomadating. Negative: I was rather surprised to find no blow dryer or telephone in room.

don tims

The room had a view of a couple neighbors junk yards. The pool and jacuzzi had covers on them but the owner said we could use them but they'd have to move the covers to the side. Ugh. The breakfast room was huge and I was looking forward to having many options in the morning. That didn't happen. I've seen hotel breakfasts with twice as much and half the space. I would stay here again but not expect too much

Larry Scheiderer

Okay for the price. Not great for more than 3 days stay. Nice breakfast, cooked and crispy bacon with fresh scrambled eggs...wow!! Turned off by the "wobbly desk and coffee table...." just needed maintenance by screwing down bolts. Minor detail, overall very clean !! Very friendly manager. Gunnison is very cold was -18° and never got above 25° when we stayed.