Martha Lake Apartments

M G

When I moved in last year, the complex was run by a great team who made everything so easy. They got bought by a new management company called Essex, and they are much harder to reach. Their maintenance portal still isn't working online (it's been 3 or 4 months) and I could not get ahold of any emergency maintenance when my front door lock snapped while trying to get inside at night in the snow. Edit: There is a new login system for maintenance requests that does not use the same info as the tenant portal like the previous company's did. Their system does work, but it would have been nice to know this and have an account set up prior to needing it. My review was made in "crisis mode" and I may have been too harsh. Added 2 stars back. Edit 2: Rochelle and Eric were extremely quick to respond once I had used the new system to submit a request. Issue was fixed within a couple hours. Kudos to those two! Edit 3: I was just informed that my monthly rent is going up a minimum of 24% even though our unit is not being remodeled and they have the gall to list new remodeled units for $200/month lower than my quoted renewal online. This place is ridiculous, back to 1 star.

Paris Carter

when I moved in, I thought it was nice close to shopping locations, and schools. The girls in the office especially lindsay promoted a down to earth, community environment which sold me. maitenence are respectful, and chill, playground could use work though.

Blake Mackey

DO NOT LIVE HERE. This was hands down the worse rental experience I have ever had. The apartments are extremely poorly constructed, even the renovated ones. I was able to hear my neighbors above me using the bathroom daily, and could hear it every time their phone vibrated. On top of that, bugs were everywhere, and my cat was infested with fleas within a month of moving in. The rent goes up every year, and there are far more affordable apartments nearby. The staff changes so much, it's hard to get anyone who has an understanding of your lease agreement. They charge you $150 after you move out, for cleaning services, rather than including it in your last bill. Good luck ever getting your deposit money back. I felt a little scammed considering the amount I was paying for a renovated apartment, only to encounter endless issues. The only nice thing I can say is the maintenance guy is awesome, and a good guy.

Amy Johnson

My apartment is just what I needed. I have two dogs, one is too big for most complexes, and this is the only one who allowed me to keep both of them. We got new owners a few months ago and they've done a huge amount of maintenence and are still at it. The management staff is terrific.