Novela Apartment Homes

Bradlee Jacobs

I had a rocky time moving in here and there were some bumps in the road but considering that this is in the middle of a pandemic I think that Raeann did the best job she could have with the situation. At first I wasn't too happy but within a reasonable amount of time given the circumstances the issues I had were fixed. I really enjoy living here for the most part, I haven't ever had a bad interaction with any of the staff and the only thing I've noticed is that at times there are shady characters that are looming around, I haven't had to deal with anything that they may or may not be doing so I just leave them alone or call security to check it out. One thing I wish could be adopted here would be a smoking policy or that there were designated areas to smoke. My neighbors smoke as they have the right to do but it does come into my apartment and its very strong if I ever have the windows open anywhere other than my bedroom. In summer this is a huge issue because of how hot it is but I dont want the smoke coming into my house. Other than that I have no complaints and am enjoying my spacious apartment and quiet neighbors.

victoria carroll

Management and maintenance is great. Mona is super friendly and efficient. I’ve lived here for almost 2 years and have seen many changes. Mona has made the most positive impact around here not only esthetically, but she has also managed to make it a much more peaceful environment.

Krystle Tibule

I currently live here with a 3 bed 2 bath and the apartment itself is very cozy. It has nice modern style to it with the kitchen and a spacious washer/dryer. I think the apartment is a lot more spacious than most and Mona the property manager is super nice. She is very good at keeping up with her tenants, making sure we are living comfortably. Whenever we would have maintenance issues, she makes sure that it is done right. The clubhouse was recently remodeled and it turned out really nice. The gym is a little small but still has all the equipment needed for a basic workout. I only gave it a 4 star because the parking isn’t that great. But in all, I would still recommend living here.

Terry Zeitner

The Novela apartment community is an interesting mix of working class families who share a complex that has seen several different owners and property management companies during the past few years resulting in an uneven mix of experiences. The current management group has made a serious effort to meet ownership expectations and desires balanced with an honest effort to help and support the residents needs. New washing machines, garage doors and parking stripping have helped improve the property environment and additional safety upgrades to upper story decks and staircases currently planned will be appreciated when finally completed. As a child safe, pet friendly, location with easy access to main routes in the North End and lose to schools and shopping a potential resident could do worse. On the down side benign neglect by previous ownership has caused the buildings to show some of their age. The current ownership and especially the property management group are working very hard to eliminate existing issues and make good previous unfulfilled promises.