Xfinity Store by Comcast

Category: Internet service provider in Orland Park, Illinois

Address: 14225 S 95th Ave Suite 402, Orland Park, IL 60462, USA

Phone: +18002662278

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Aiping Zuo

Oct 14, 2022

I was here to return a modem and have bunch questions about my billing regarding my business account. All I did was just asking a few questions. I can tell the lady is out of her patience. As soon as I turn around, I heard her say Jesus Christ. I didn’t turn around and start a scene by asking her what she said. I just sat down and start leaving this review. They took my modem and give me a ticket and now I still have to sit and wait for someone else to take a look at the ticket to return the modem. I don’t know how something so simple need multiple steps to complete. It’s such a waste of time.

Selina Gallardo

Oct 12, 2022

There were 4 employees plus a manager and several clients. I walked in for equipment up (internet). I was there for 25 minutes and only two people had been called. The manager was just checking people in. I worked think because there were 7 people waiting he’d jumó in to help his crew. I had a meeting to attend so I told manager he could take me off the waiting list. Didn’t offer to ask how much time I had to spare it if I could wait a bit longer.

salim mustafa

Sep 23, 2022

Great & Quick

Dee Pirse

Sep 18, 2022

Horrible place and horrible company to deal with. I regret signing up with this place. Nothing and I mean nothing is good about it. Not the product and not the people. They sent me in a tail spin for a solid month. And I'm still having problems. Not one person apologized for anything. Just a lot of empty promises.

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Questions & Answers

May i drop off my comcast boxes off in orland at the office

Jan Brie | Nov 5, 2017
ReYaM NaWaYsEh | Nov 4, 2020

Yes I always go there and return stuff

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I need a new remote control

Marilyn Minarik | Nov 5, 2018
ROBERT FINGER | Nov 5, 2018

Stop by the store, they will give you a new one.

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can I exchange my internet modem?

Carla Murzyn | Nov 5, 2019
Dan Owens | Nov 5, 2019

Yes you can, Carla!

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Can I drop off my comcast box here?

Pat Dwyer | Nov 5, 2018
ReYaM NaWaYsEh | Nov 4, 2020

No need for the remote

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Can I drop off my modem at the Orland Park location?

Trish Reardon | Nov 5, 2018
Susan Herkel | Nov 5, 2018

We had no problem dropping our boxes off there. No wait time go in and got out

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Is the orland xfinity store still in operation?

Amy Lee | Nov 5, 2017
Leonel Vazquez | Nov 5, 2017

Yes was there this past week

Can I pay a bill here? Do I need an appointment to pay a bill? Do they take cash? TY!

Godzil La | Nov 4, 2021
Mitch G | Nov 4, 2021

I would call it in. The wait time is not worth paying it there.

Can I pick up a new remote control over there?

Albert Figura | Nov 4, 2021
Mitch G | Nov 4, 2021

Yes. Advise you to bring the old one to save a trip.

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Can I drop off my voice activated remote there and get a regular one?

Andy SALGADO | Nov 4, 2021
Richard Demma | Nov 4, 2021

I had yes.

Is this Comcast location still available for walk-ins with billing questions?

Mary Pat Fitzgerald Geringer | Nov 4, 2021
Andrea Diaz | Nov 4, 2021

Yes

Do I need an appointment just to swap equitment?

Melissa Espinoza | Nov 4, 2021
Anthony Valenza | Nov 4, 2021

No

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Can I make an appointment to have someone look at my bill to see if it can be lowered?

Kathleen Kenney Fredrick | Nov 4, 2021
Mark Karczewski | Nov 4, 2021

you can walk right in

If i wanna exchange 1 of my boxs do i have to bring anything besides the box

Xcel clan | Nov 4, 2020
Steve Depke | Nov 4, 2020

No just the box

can I turn in rented modem there

Patricia Lynn | Nov 4, 2020
Roger Havlick | Nov 4, 2020

Yes, I just returned a cable box there. Just go up to the desk and they will scan thr bar code on the modem and give you a receipt.

May I take the monthly bill for inquire ?

Joseph Minervini | Nov 4, 2020
Mike Woods | Nov 4, 2020

Sure

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Can I just drop off my equipment at the desk and leave

Diane Mcgann | Nov 4, 2020
Derek Jenkins | Nov 4, 2020

Check in and wait for them to call you and get receipt

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What is the phone number.

Fred S | Nov 4, 2020
Fred S | Nov 4, 2020

Tim, they cannot answer if I left my hat there. That is why I need the local store number.

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Can I make a payment in person at your store?

James Noga | Nov 5, 2019
Cindy Sparr | Nov 5, 2019

Yes, I do it all the time

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Does this location and handle Xfinity business ?

Joan Rivera | Nov 5, 2019
Judith GotYou OnCamera | Nov 5, 2019

Yes they handle Xfinity business. I've been recently and there wasn't a long wait.

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Is there a number to reach the actual store to see if they carry a particular phone without having to go through the major prompt for every store. I want to make sure that this particular store carries the item I want to buy

Marcus Reyes | Nov 5, 2019
Timothy Hamilton | Nov 5, 2019

In my experience, I've never been able to contact a store personally. When you call the 1-800-Comcast phone number, the agent should be able to tell you. Hope this helps, good luck.

If I am a customer can I purchase a phone with free minutes and text?

Cheryl Jacobsen | Nov 5, 2019
Amreh Hopkins | Nov 5, 2019

Of course you can....I'll be more than happy to assist if you like

My kids lost our remote. Can I pick up a replacement here?

Caroline Thielen | Nov 5, 2019
Rick Carlson | Nov 5, 2019

Fur sheer says the better half

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When I come in the store can they upgrade my service there or do I need to call ?

Ron Richards | Nov 5, 2019
Gregory Pappas | Nov 5, 2019

I agree with everyone else, call first, they should be able to do it from the phone, or even your remote, but if you need hardware, such as the box, or remote etc, you'll need to go there...

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Can I get I power cord for my cable box. My dog chewed it and it was thrown away

Diana Lambros | Nov 5, 2019
Mary Elarde-Yonker | Nov 5, 2019

They probably will give you a new box and cord anyway but bring in the Cable box.

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I need to upgrade my boxes. I have two boxes. Do I need to bring both of them in to the store and do I need to bring in the remotes? Also how far are you from La Grange road? Thanks.

Linda Smith | Nov 5, 2019
Deshawn White | Nov 5, 2019

Hello, yes you would need to bring in your old equipment. You can keep the remotes if you would like. We are right off of LaGrange by Mariano's.

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Does anyone have the direct number to this store?

rojas segoviano jr. | Nov 5, 2018
David Martinez | Nov 5, 2018

There is no direct phone numbers to the store, all numbers lead to the call center. However you can make an appointment at the link below. https://www02a.timetrade.com/app/comcast/workflows/comcast001/schedule/appointment-type?wfsid=16a5bc0d-baba97f6-16a5bc95-baba97f6-00000002-uaagpo3f8qon7nnt3mf94f5ovk75bthr&locationId=xfinity1311&appointmentTypeGroupId=Appointments&fs=1

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Hey does this location sell the pre-pay internet service packages?

Justin Matson | Nov 5, 2018
Zane Mahdi | Nov 5, 2018

Yes they do

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Can I upgrade my phones here

Laurie Linke | Nov 5, 2018
Sandy Neumann | Nov 5, 2018

Yes

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Can I come in for a trade in for a new modem at this orland location?

Top Marzo | Nov 5, 2018
Zane Mahdi | Nov 5, 2018

Yes you can

whats your best deal for tv and mobile phone i already have your internet

Cynthia Young | Nov 5, 2018
Richard Schneider | Nov 5, 2018

You need to contact an xfinity sales person

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Can i go pay a payment at any location

black man nesbitt | Nov 5, 2018
David Buss | Nov 5, 2018

Any xfinity store or Comcast service center.

Can you pay you're bill in cash at the Orland Park location

Judy Serrano | Nov 5, 2018
Joy Lock | Nov 5, 2018

There's a kiosk inside that allows cash, credit, debit, and checks. It does not accept coins and does not give change. You can also use an agent.

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If I buy a cell phone from xfinity would I be able to keep my number or do i have to get a new number

Susan Herkel | Nov 5, 2018
Angel N | Nov 5, 2018

They will port over your existing number to the new phone.

Do I get a hdmi cable with new box

Darrell Ford | Nov 5, 2018
Angel N | Nov 5, 2018

Yes you do.

What is the phone number, direct line for this store.

Cynthia Kosnick | Nov 5, 2018
Zane Mahdi | Nov 5, 2018

They have no direct line

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I have 3 cable boxes. Only 1 has voice command, can I trade in my others to also have this feature?

Dan Buchler | Nov 5, 2018
adrianna bonny | Nov 5, 2018

You can. There my by an extra charge if you are upgrading the box.

Can I make a payment there?

Cheryl Gray | Nov 5, 2018
David Dahmer | Nov 5, 2018

Yes

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Can I pay my Comcast bill at this location

Darrell Tynski | Nov 5, 2017
David Dahmer | Nov 5, 2017

Yes

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Need a new remote can I get it at the Orland park store.

GAIL PARRISH | Nov 5, 2017
John Reilly | Nov 5, 2017

Yes

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