Enterprise Rent-A-Car

Category: Car rental agency in Hebron, Kentucky

Address: 3057 Terminal Dr, Hebron, KY 41048, USA

Phone: +18449130728

Opening hours

Sunday: 6AM–11PM

Monday: 6AM–12AM

Tuesday: 6AM–12AM

Wednesday: 6AM–12AM

Thursday: 6AM–12AM

Friday: 6AM–12AM

Saturday: 6AM–11PM

Reviews

Becca Leetham

Nov 2, 2022

Service was great, the car smelled like an old man, musty, stinky, dust was all over the dash board, like, skin cell residue. So gross

Steven and Kristy

Oct 24, 2022

Overpriced, they keep your card information instead of removing it. When we returned the car, the lady that took our keys never gave us a receipt. When I arrived at the customer service desk to make sure that everything was squared away, the lady at the desk claimed she couldn't find me in the system, and then asked me if I had a receipt. I explained to her that the lady who took our keys when we brought the vehicles back didn't give us our receipt. So, yeah, there was a small toll bill but what Enterprise SHOULD NOT have been doing was just charging it to my card. Instead, they should have been emailing me the bill or notifying me via snail mail that there was a toll bill to pay. Nowhere was I told that Enterprise would be keeping my card information. I'm totally not cool with that. I have been given a reference number and been told that I will receive a callback confirming the card information has been removed. If Enterprise does not follow through with my request that my card information be removed from their system, I will take this one to court. At this point I'm not sure I'll ever use Enterprise again.

Luke Houchens

Oct 24, 2022

Enterprise waited for me after my flight arrived after-hours. Can’t thank them enough! Car was great and service people were very nice and efficient. Car Return was simple.

Donald Gilb

Oct 5, 2022

Enterprise associates were friendly and the whole process was simple and convenient.

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Questions & Answers

is Enterprise Rent a car at the CVG airport in OHIO

Bonny Flower | Nov 4, 2019
Jon Fussle | Nov 3, 2020

The CVG airport (and this branch of Enterprise) is in Kentucky, across the river from Cincinnati, OHIO.

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do have a drop off fee? I'm renting from Cincinnati to drop off in midtown NYC

Marina | Nov 4, 2018
Jared Pelski | Nov 4, 2018

Call the Enterprise location you rented from in KY. If you need to go to NYC, you may be better off returning to KY and rebooking with Enterprise or someone else in a new booking. You may get overcharged (like $400-$500 on top of previous rental) if you just drive to NYC.

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do your trucks have a trailer hitch, I need to pull a utility trailer

Mike Vittitoe | Nov 4, 2018
Mike D. | Nov 4, 2018

Not in Enterprise Rent-A-Car, but Enterprise Rent-A-Truck will allow towing. (Source: I am Current Enterprise Employee)

I have a 7 am flight from CVG on Sunday, May 13. What time do you open to return a rental car?

Lorraine LaFaver | Nov 4, 2018
Priyank Kalgaonkar | Nov 4, 2018

You can return your rental car after-hours at the CVG location and drop the car keys in the collection box near the main office entrance. I've always returned my Enterprise rental car during after-hours (~2:00am) when they are closed.

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Trying to get ahead of this location, I have been placed on hold by the operator then I wait for 2-3 minutes. Then the call is dropped. What is the actual phone number for this location?!

Elle Fadder | Oct 4, 2022
Elle Fadder | Oct 4, 2022

The location the post is attached to.. the Cincinnati Kentucky airport

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whats available and cost

Richard Farrer | Jul 6, 2022
Bronson Beisel | Jul 6, 2022

Check their web site.

Can I rent a car if I'm not using the airport at all?

Jeremy Bell | Jul 6, 2022
Rakshak Bhandari | Jul 6, 2022

Yes you can..

Will shuttle service be available if my flight comes in at 11:25 pm?

Sandra Fantini | Nov 3, 2020
amesh shinde | Nov 3, 2020

Yes

What is the distance from the airport

RELIANT TAX & ACCOUNTANCY | Nov 3, 2020
TOM Johnson | Nov 3, 2020

About 2 miles they have bus service from airport to Enterprise

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I am travelling on sunday and will be returning the car at 12:30 pm. Is there a shuttle from enterprise rental to the CVG terminal

Mahendra Panchal | Nov 4, 2019
Stephanie Watkins | Nov 4, 2019

I think you can have them drop/pick you up at airport. Enterprise is about a mile away from airport.

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Im coming in to CVG on 7/25/19 picking up rental from Enterprise in Hebron. Where would I catch the shuttle at to get to Enterprise and what is the fee?

Kim Peterson | Nov 4, 2019
Krystal Garcia | Nov 4, 2019

No fee and there are signs at the airport showing rental shuttle and will have on the shuttle what rental companies that shuttle drops off at

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I'm going to pick up a rental car from SDF and drive to CVG and drop off the rental car at CVG. Can I drop off a rental car at 3:30 am due to the early morning's flight departure?

Angela Ren | Nov 4, 2019
John Miller | Nov 4, 2019

CVGs Enterprise car rental is offsite, so if you get there super early the bus they offer may not be running. So you may need a Lyft or Uber.

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what time does the shuttle service start to the airport in the morning?

Kate Summers | Nov 4, 2019
Black Goddess | Nov 4, 2019

6am,, if you need an earlier one, ask the receptionist of the hotel in which you stay it might be one earlier than 6am.

If I Pre-book a car for Friday morning around 9 AM, would you guys be able to pick me up at the Airport terminal ???

Venkata Pola | Nov 4, 2018
Earl Harp | Nov 4, 2018

Yes, they have a bus that runs from the airport

Can I get a cargo van reserve for Thursday or Friday morning

Gardy Leandre | Nov 4, 2018
Mike Rollins | Nov 4, 2018

Call them

Do you have to have a major credit card or can you use your bank card?

Cindy Brown | Nov 4, 2018
chris murray | Nov 4, 2018

You can use a bank card but there is an additional $200 deposit that you get back after you return the car

Is it true that you give discounts to Allstate insurance holders? If so, how much of a discount do you offer?

Terry Wilkins | Nov 4, 2018
Kim Flandreau | Nov 4, 2018

You probably have to call. I personally never heard of. However they have great rates and pick you up / take you home. Also have point club can join and earn free rental!

My flight is pushed back how do I get my car

Denise Misner | Nov 4, 2018
Mike D. | Nov 4, 2018

Enterprise is open until 11pm and has flight tracking software to ensure they can plan ahead for situations like this. (I am a former employee of the airport location, now managing a local branch). If you do not arrive before 11pm and National/Alamo still have vehicles (Two rental companies under the Tri-Brand Enterprise Holdings), they will honor your reservation until 1am.

Is there transportation from the airport to the rental agency

Debbie Day | Nov 4, 2018
Amanda James | Nov 4, 2018

All through out the night???

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Hello, what is a rental car rate for a full size sedan from 26 January and return on 28 January?

Marie Hope | Nov 4, 2018
Jeff Jones | Nov 4, 2018

I would visit the website and see since you are asking other Google users

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