Mercedes-Benz of Fresno

Category: Mercedes-Benz dealer

Address: 7055 N Palm Ave, Fresno, CA 93650, USA

Phone: +15594380300

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–7PM

Reviews

A Newsome

Oct 20, 2022

I like this place Mercedes-Benz of Fresno so helpful and so accommodating if you have to leave your ride they will give you a lift to where you need to go

Ana F

Oct 3, 2022

Scamming people.. price online is not actual selling price

Choua Thao

Sep 23, 2022

Poor customer service and no accountability from Jeremy and Diane in the Service Department. Through my ordeal, I have learned that Diane never returns any of your calls. I left her multiple messages. It’s crazy how someone listens to your voice messages, simply decides to not call you back and ignores you. Had she returned my very first call, I would not be in this situation. Her supervisor, Jeremy does not hear what you are saying. He is defensive and does not acknowledge the issue. I am pretty sure I am not the only one who had an experience like this with Jeremy or Diane. I am pretty sure those who works with them or had experiences with them would agree that is how they are. Never going back. Every time someone mentions this dealership, I will share my experience with them.

Leopoldo Barraza

Sep 12, 2022

THE WORST customer service in person & ON THE PHONE . Mercedes Benz of Fresno is always a mess it’s ridiculous, can’t even book a appointment because all they do is transfer your calls hang up and you have to call again and again .

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Questions & Answers

How much for a new Mercedes key and is the programing encluded in the price?

Kathy Summerlin | Nov 4, 2019
Lamar lundy Johnson sr | Nov 4, 2019

Depending on what kind of Benz you like

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I have misplaced my 2016 e400 cabriolet owner manual. How can I buy a new one.

Al Smith | Feb 6, 2022
Alex Paredes | Feb 6, 2022

There's a service window inside the building. They sell parts and maybe they can order you the correct one for the vehicle.

What are the Covid safety practices like here?

Anonymous | Nov 3, 2022
Mercedes-Benz of Fresno | Nov 3, 2021

The well-being of our customers, employees, and the communities we serve is our first priority. In the interest of protecting our staff and all visitors while still providing great customer service, we have taken the precautionary measures at the dealership to combat the spread of germs and be compliant with all CDC and State & local mandates.

My key wont turn . and when it does turn and starts my signal lightd windows ac and dash lights wont work to my 2002 mercedes Benz c 320.. How can i ho about ficing this problem

Jose Balboa | Nov 3, 2020
Mercedes-Benz of Fresno | Nov 3, 2020

Please call 559.438.3779, in the meantime, we will ask the service folks for you.

How much for a 05 Mercedes Ben key fob ????

Gboy559 Skanezz | Nov 3, 2020
Mercedes-Benz of Fresno | Nov 3, 2020

Hello, we would need more information to be able to provide an accurate price. Please visit https://www.mboffresno.com/parts/index.htm or call 559.438.3779. Thank you.

How much would it cost me for a 07 Mercedes c class sensor key

Walter Jeff | Nov 4, 2019
tracey bufkin | Nov 4, 2019

Always good to call the dealership .. Kevin Ryan is awesome when it comes to customer service.

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How do I cancel my CPO warranty as I sold my Mercedes? Thank you

Kristine Pruett | Nov 4, 2018
victoria delafuente | Nov 4, 2018

Yes i agree contact finance mgr where u purchased yr Benz...

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How much is an A-7 Service?

Gilbert Tang | Nov 4, 2017
Larry GRIMES | Nov 4, 2018

Go somewhere else. They'll keep your car for 10 days and won't reply to your messages.

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