Address: 1107 E Bell Rd #11, Phoenix, AZ 85022, USA
Phone: +16025049444
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 10AM–4PM
Bernard
The remote control for my circa 2001 vintage Kenwood audio-video receiver (AVR) recently developed hiccups. Having done business with Igor and his ERC shop in the past, I took it in a couple of weeks ago for diagnosis and possible repair. After paying the normal ERC diagnosis fee, Igor got back to me within a day and advised that the remote could not be repaired (microprocessor damaged) and that my best bet was to obtain a working replacement. Because of my past experiences with ERC, I completely trusted Igor’s judgment on this issue. When electronic components are involved, he knows his stuff! The problem then was to find a replacement for a 20+ year outdated specialty item. There were only a couple of options that showed as being available on the internet. However, they were quite expensive, and their conditions were questionable, Nonetheless, Igor came to the rescue and with his ingenuity was able to locate an identical replacement remote for me. Using the local marketplace OfferUp app (with which I was not familiar), he immediately identified a seller in nearby Scottsdale offering not only the same model remote control needed, but also including the associated Kenwood receiver (it was a package deal)—both at a very modest price, considerably less expensive than buying only a replacement remote control elsewhere. And Igor’s assistance didn’t stop here. Due to the OfferUp seller’s special privacy desires, he had to deal with the seller directly and arrange to purchase and pick up the Kenwood items (both remote and receiver) himself. So—on his own initiative--Igor drove several miles roundtrip to a designated (by the seller) public location, met in-person with the seller there, was able to ascertain product conditions, and completed the payment transaction. This all on my behalf. The Kenwood AVR and remote that Igor then turned over to me were in excellent shape—hardly used at all. And I now have a replacement remote that works perfectly, plus a spare/backup receiver that I haven’t yet tested, but probably works OK too—both for far less dollars than I would’ve paid for only a replacement remote bought sight unseen elsewhere. My purpose in relating my latest positive experience with ERC is to convey the extra hoops Igor will go through to serve his customers and earn their complete satisfaction. Highly recommended—five stars truly deserved!
EJ OBrien
Igor is the man to see for any kind of electronic repair. I brought him a solar inverter and he tracked down the problem to bad soldering on one of the boards. After he fixed the soldering it works perfectly! I can highly recommend ECR for any electronic repair you need.
Brian Johnston
Very helpful in diagnosing a dishwasher control board - and he offered some suggestions that might save me money before I brought it in. Thank you!
Britten
Help me find out everything I would need to do to fix the problem with my ECM for my vehicle over the phone! Very informative & even located a cheaper alternative than to try & fix for me! 👍
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no, we don't
We newer work on one before
YES
Please call me, thank you
please call me
YES
YES
YES
Yes bring it in
I'm sure he can, call or bring it in!
yes, if parts available
CALL ME
YES, CALL ME PLEASE
CALL ME PLEASE
Give him a call, he was honest, polite and helpful.
These guys could handle it but they are geared toward high end stuff, avionics, etc. Just get a new one IMHO.
please call me with model number
call me please
Yes
YES, Please call me
please call me
YES, PLEASE CALL ME
Yes any kind of electronic
We don’t, sorry
sorry, we no longer repair ps4's
yes
Please call me
NO
NO
everything is repairable
please call me
Yes call them directly. He will give an estimate on what he can and cannot do.
please call me
YES
Yes, please call me
Please call me
sorry, we don't work on graphics cards
YES, WE DO
We need to look at the defective part .
Call the store for more info. I just had repairs done for a reciever. He's knows his stuff
sorry, we don't repair camera's
yes
We rebuild Toyota Prius, VW , Bently clusters.
Yes, if parts available
Yes
not all models
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