IHOP

Ritesh Nair

Currently at the place, 30 minutes in, still waiting for my food. Just got coffee and water. No follow-up, at least asking if we would like more coffee. Will update with FAST review once we finish. Food: was cold. Seems it was sitting there for a while. Lost my appetite with the wait, and that the food was cold made it worse.. Ambience: Typical diner feel. There was a napkin on the floor the entire time we were there. A table across (in the pic) was left as is the entire time we were there. So, cleanliness is a matter of question. Service: the server was very courteous and polite, but was very slow. Time: It took us all of 70minutes to get in and out, that's considering we ate fast and asked for the check instead of enjoying the food (though not much to enjoy) or waiting for the server to approach us asking if we needed anything (we needed to get out soon).

Jaylon Tussing

Worst experience ever. Sat down and every table around us was dirty and covered in food. Had to ask for a menu, and then the server finally came and got drink orders. Brought my toddlers glass cups to use. Ordered food and waited 40 minutes with nothing. No server, no drink refill and no food. Finally decided to talk to a manager and she was absolutely rude. Basically told me it was my fault but she would expedite our food. When she brought out the wrong food proceeded to tell me that’s what I ordered. If I could give no stars I would. I will never return to this ihop. Disgusting, both management and facility.

Joseph Sperry

To start, I am a long time fan of IHOP and have always loved their food and friendly customer service, but today I only enjoyed the food (kind of). The hostess sat us down and we sat there for half an hour before our server finally showed up (it wasn't busy at all and multiple people who sat after us were served all in the time it took her to take our order). She took our order and dropped off our drinks and didn't see her for the next hour that we waited for our food. Another server dropped it off and another person fixed what was wrong with my girlfriends meal. I finally had to chase her down for our ticket so we could leave and get on the road( because we had plans that had to get pushed back due to the poor service and long wait time)

Functional Hot Mess

I rarely give a poor review, that being said, I do not recommend the IHOP in Watertown. Our server was ok, given her situation of essentially working the floor on her own however, the overall experience was enough to make me and my family walk out! The restaurant was FILTHY, there were enough flys that we couldn't keep them off our food for the few minutes it was on the table. The service was disorganized as well. Although the entire restaurant was full of open space, we were all seated together in booths with no spacing. I understand that the Covid restrictions have been lifted, but let's use some common sense!! We were generously given a 10% discount for our troubles, one that we could have received anyways.