Groome Transportation

Category: Airport shuttle service

Address: 4414 E Harmony Rd #200, Fort Collins, CO 80528, USA

Phone: +19702265533

Reviews

JM P

Nov 4, 2022

very responsive and accomodating. A special thanks to Nayari !

JEFF NIEDENS

Oct 28, 2022

The shuttle from Loveland to DIA was pretty small, which was a little disappointing, but coming home, I missed my shuttle from DIA because of a scheduling mistake on my part, and they got me on the next shuttle home...A++ service.

Sonya Graywolf

Oct 25, 2022

My husband and I were at the 3 way stop going out in the Walmart parking lot at Harmony and Wetzel on September 27 at 5:57 pm. I get that it is a badly designed 3 way stop because the people coming from the north have to wait for everyone coming from Harmony. However, the law works the way it does and after the person in front of the Groome transportation van coming from the north went it was our time to go. My husband started to go and the van gunned it and if we hadn't stopped would have t-boned us while not even taking his foot off the gas. Instead he manuevered around us After he saw us taking a picture at the stoplight he sped off and was all the way to the exit to Denver before we got to the first light going west. I called the Fort Collins office and was told that all they could do was fill out a complaint form and someone would get back to us. The person who helped me had to check with others before she could even provide that. This used to be a topnotch service and I personally have used them when traveling for business in past years but I will never use them again if that is the type of people hired. UPDATE: Still haven't heard from Groome even though they posted they would contact me. Don't worry at this point.

Jocelyn Suarez

Oct 24, 2022

On time, polite service, however, the website is not great

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Questions & Answers

Trying to book a shuttle. I get to very end of the booking only to see "pick up time is unavailable" on your website you claim that your Harmony place is open and your times for pickup to DIA are on your website. Phone # has me on hold Forever!

Anne Marie Martinez | Nov 3, 2021
Mark Tuttle | May 7, 2022

I got this error too when trying to do “home pickup” but when I chose one of the standard pickup locations it worked. Shuttle was great - will definitely use again

Is there another phone number that works the one posted is just on a loop and nobody ever answers it.

Frontdesk Staff | Nov 3, 2021
john c | Nov 3, 2021

Not the same company before they got bought out, you will be on hold for 30min before someone rudely answers. It’s comical really.

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How do I cancel a reservation.

Billy Brown | Nov 4, 2018
john c | Nov 3, 2021

Good luck, it’s not the same company as before, they will take your money.

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Price for one way ride from DIA to Loveland

Jim Musso | Nov 4, 2017
Groome Transportation | Nov 4, 2019

Thank you for reaching out to Groome Transporation. Our adult fare for travel between DIA Airport and Loveland is $36 / One-Way. Please find our full list of rates and schedule on our site. We hope to have you on board soon! https://groometransportation.com/loveland/

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Why is it so hard to get a hold of yall? I have been on hold for 20 minutes. Now it keeps going straight to voicemail

Steven Jarosz | Nov 3, 2020
Linda Lucas | Nov 3, 2020

I would suspect that they are closed because of the storm. Hundreds of flights at DIA are cancelled and roads are closed. Might I suggest calling them tomorrow?

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Have been trying to confirm ride to DIA today and have been hold over one hour!!! Is this company in business anymore?? Also couldn't get through on the email contact number. I'm in Ft Collins.

sarah pitts | Nov 4, 2019
Groome Transportation | Nov 4, 2019

Thank you for reaching out to Groome Transportation. We apologize for any unexpected delays in reaching the office. Please feel free to visit our site or call the office any time to discuss any upcoming travel We hope to have you on board soon! https://groometransportation.com/fort-collins/ • (970) 226-5533

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What is the charge for a ride from DIA to my home in Ft. Collins?

Carolyn Baughman | Nov 4, 2019
Timothy Wagner | Nov 3, 2021

$38 is the base fare to the transfer center on Harmony and i-25 and an extra charge of $11 to get dropped off at a specific address in Fort Collins. They have people on phones 24/7 if you need to call with questions! This information changes frequently, call for updated information and policies.

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Why Groome now?

Noreen Stack | Nov 4, 2019
Charles Hayes | Nov 4, 2019

Just a business change where a larger company wants to grow and considered Green Ride a solid little company to connect with. I don't know the actual business transaction involved.

Delayed flight, what do I do?

Chris Coleman | Nov 4, 2018
john c | Nov 3, 2021

This is not the same company from 3 years ago, it used to be green ride, they would reschedule..now Groom will take your money and leave you stranded. Horrible experience.

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Where do I find the bus at the Denver Airport going to Fort Collins

Jacqueline McKelvey | Dec 8, 2021
DK J | Dec 8, 2021

Times vary though. Be sure to check otherwise may have long wait.

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Do you have senior discounts?

Patty McIntosh | Nov 3, 2021
Nayari Kellogg | Nov 3, 2021

Yes, they do. You have to ask for it because they won't assume, but they have them.

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Why don’t you return phone calls? I’ve left two messages so far. Just trying to get ride to airport. No one ever picks up the phone…it’s very frustrating.

Suzanne McAuliffe | Nov 3, 2021
Deanna Mullins | Nov 3, 2021

I went in person to their office, and actually they, and actually they are open 24 hours right now. Right now. Because they don't specify what times they are open people by what times they are open people are all calling in the middle of the day, and the is the day, and they have To leave you on hold indefinitely. I recommend trying back after 8:00 p.m. that's what she suggested

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I am trying since yesterday to book a reservation. Tried different times of pickup but all say 'pick up time not available.' Called your number and no one answers. No option to leave a message. How do one make a booking then?

Neena Gopalan | Nov 3, 2021
john c | Nov 3, 2021

Not the same company as before, they bought out green ride and experience is horrible, dirty buses also I would stay away. Never again

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I will be staying in a hotel for about a month while the elevator is being repaired in my apartment complex, are you willing to help me out with transportation for a month! I have m.s.&on set early dementia and I walk with a Walker AND

Maureen Semenchuck | Nov 3, 2021
Derrin Evans | Nov 3, 2021

Groome is a dedicated transport service for the airport. They may be able to squeeze a route through but this isn't their wheelhouse. I'm injured. Here's how I get around: Larimer county has free bus fare. Colorado state disability services can help. Also caregiver programs at hospitals give transportation. Uber has free rides for covid testing. Your local medical center should have some kind of special patient outreach. Lastly, if you're a veteran. DAV and Veterans Evaluation Services for free.

Will they take me to my house in Severance Colorado.

Andrew Wilson | Nov 3, 2020
Groome Transportation | Nov 3, 2020

Hello. We do have door to door service in Severance. Here is a link to a map of our service area, where you can check if your address falls within that zone: https://www.google.com/maps/d/viewer?mid=17wQtumZjPA_2v8ogLK8ruQObZoCoXsS2&ll=40.5273086891869%2C-104.94947715237439&z=11

What are your modified office hours?

marlene carper | Nov 3, 2020
Groome Transportation | Nov 3, 2020

Hello. Our lobby is currently closed, but we do have a Customer Service Representative on the phones 24/7. The phone number is 970-226-5533. Thank you.

When do you think you might be able to start your service to dia? July 15th was your predicted time?

Stan Garcia | Nov 3, 2020
Groome Transportation | Nov 3, 2020

Hello. We are planning to be open with service starting on July 29th.

When will you be starting back up?

Angie Dillmon | Nov 3, 2020
Jason Deitz | Nov 3, 2020

We're planning for July 15th!

How do I change my email

Dawndrea Daly | Nov 3, 2020
C D | Nov 3, 2020

Have they sent you your confirmation? I believe if you message them back with your new email they can change it.

Do you allow a dog on the shuttle?

Sherry Cappel | Nov 3, 2020
Charise Thompson | Nov 3, 2020

I know they will reserve a seat with you for a certified Service Dog. Other dogs aren't allowed in the shuttle, but maybe in an approved crate with the luggage in back. You should call and talk to them personally.

Have been regular user of Groome shuttle to/from FtC. Why are you quoting a travel time of over 2 hrs all of a sudden. e.g. i was looking at 8pm service and it arrives 10:30pm in Ft Collins? are you doing extra stops

Pamm Clements | Nov 3, 2020
Olga Chvykova | Nov 3, 2020

Yes, they stop at Harmony transport center. Then they change car and deliver us to different places

How do I confirm my reservation #744102?

Verley Boulton | Nov 3, 2020
Diana Salazar | Nov 3, 2021

Call yhem? That's a joke. I was on hold for 4 hours today and never did get thru. I went over there and the doors are all locked. Poor excuse for a business

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How late can I book a ride to the airport from Ft Collins, for a 6:00 am flight? Thanks

Mike Lomma | Nov 4, 2019
Runchang Lin | Nov 4, 2019

I went to Denver airport from the CSU. It took me 1.5 hours for the ride. It was a sunny day without any traffic.

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How early are your pickups

Henry Weisser | Nov 4, 2019
Groome Transportation | Nov 4, 2019

Thank you for reaching out to Groome Transportation. Our first shuttle of the day departs the Ft Collins area between 2:05 - 2:55AM and is scheduled to arrive at DIA Airport by 4:10AM. Please find our full schedule and rates on our site. We hope to have you on board soon! https://groometransportation.com/fort-collins/

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Fop How early a Denver flight do you pick people up.

Henry Weisser | Nov 4, 2019
Groome Transportation | Nov 4, 2019

Thank you for reaching out to Groome Transportation. Our first shuttle of the day departs the Denver Airport (DIA) at 4:30M and is scheduled to arrive at our Ft Collins stops between 5:40-6:10AM. Please find our full schedule and rates on our site. We hope to have you on board soon! https://groometransportation.com/fort-collins/

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What zone is 3321 E. Mulberry St. Ft Collins CO in?

Jennifer Waddell | Nov 4, 2019
Groome Transportation | Nov 4, 2019

Thank you for reaching out to Groome Transportation. This address is in Fort Collins Zone 2B . We do recommend visiting our site or calling the office to confirm any upcoming travel details. We hope to have you on board soon! https://groometransportation.com/fort-collins/ • (970) 226-5533

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Where do I go to catch shuttle. RSVP doesn't say where...DIA.

Mary Richmiller | Nov 4, 2019
Groome Transportation | Nov 4, 2019

Thank you for choosing Groome Transportation. Please visit our site to find the most up-to-date information regarding our DIA pickup location. We hope to have you on board soon! https://groometransportation.com/fort-collins-faq/#gt-find

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Rates from Denver to Fort Collins, non senior adult?

Karen Yancy | Nov 4, 2019
Groome Transportation | Nov 4, 2019

Thank you for reaching out to Groome Transportation. Our adult fare for travel between DIA Airport and a home delivery in Ft Collins is $49 / One-Way. Home delivery is only available in specific zones of Ft Collins. Our adult fare for travel between DIA Airport and the Harmony Transfer Center in Ft Collins $35 / One-Way. Please find our full list of fares and schedule on our site. We hope to have you on board soon. https://groometransportation.com/fort-collins/

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At the Harmony location my drop-off time will be around 1:30am. Can my son leave my car there earlier in the day? Would it cost?

Kelly Caudle | Nov 4, 2019
Rick Muzy | Nov 4, 2019

Free to park And yes the car can be there for a day

Is the Regional airport, the Loveland Airport?

Irma ER Woollen | Nov 4, 2019
Audrey Whitaker | Nov 4, 2019

Yes it is! I've flown in and out of there numerous times.

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Have a friend who will be up in Estes Park at YMCA Lodges in July. Is there a shuttle from there to Loveland?

Cyril Hennum | Nov 4, 2019
Douglas Powell | Nov 4, 2019

They are mainly an airport shuttle, I once asked a similar question and was told you might be able to go from one location to another without going through DIA, but they didn't think so. With the recent change to Groome, you might call the main number to see if there is a change in policy.

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Do you do rides to Colorado Springs

ANA Martinez | Nov 4, 2019
Timothy Wagner | Nov 4, 2019

Groome now has service to and from Colorado Springs and DIA

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Is there a regular schedule on the Green Ride from Fort Collins to DIA?

Doug Brown | Nov 4, 2019
shawn buegel | Nov 4, 2019

Yep, every hour

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How late does green ride pick up from DIA

Kay Fiaavae | Nov 4, 2019
Melissa Merchand | Nov 4, 2019

In my experience they run 24/7. Its a great group of people and they provide great service. I have never had a problem with the website, but you can call, they were very helpful to me.

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What motels does the shuttle pick up from in Ft Collins?

Jo McQueary | Nov 4, 2019
Fred Rosa | Nov 4, 2019

Whichever one you are staying in. Call them.

How do I get from Loveland to DIA on Thanksgiving. PM

Paul Hume | Nov 4, 2019
Brian Eslick | Nov 4, 2019

Just call Green Ride reservations or you can get online for greenride CO and make reservations there. They pick up in front of the Hampton Inn which is the Loveland shuttle stop. They also have home pickup

Do you have trips from the airport to Fort collins?

Omar Soto Rios | Nov 4, 2018
Karen McNally | Nov 4, 2019

They have a transfer station on Harmony Dr. Which is either in or right outside if Ft. Collins

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Will they pick u up at your house?

Jon Riley | Nov 4, 2018
Douglas Powell | Nov 4, 2018

Yes, for a nominal fee. They call this door to door and you will be picked up in a small van then transferred to the big bus at the Harmony transportation center. If you can't figure it out in the website, just call their 24 hour line.

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Do you have door to door service in Greeley?

Debbie Dillingham | Nov 4, 2018
David micklousha | Nov 4, 2019

Not as this time. Greenride doesn't go to Greeley, the closest locations are the Northern Colorado Regional Airport, or the Loveland Shuttle Stop at Hampton.

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Can I leave a car at the harmony greenride location over night?

Andrew Wilson | Nov 4, 2018
Douglas Powell | Nov 4, 2018

You must abide by the rules of the transportation center. Greenride does not set that policy. I do seem to remember signs about not parking more than 24 hours, but double check on that.

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Won’t allow me to complete booking..looping error to enter last leg of flight. I have, I do, I even clear booking and start again but it will not accept. It is a United UA flight from London

Pamm Clements | Nov 4, 2018
Douglas Powell | Nov 4, 2018

I occasionally have difficulty with the online booking (usually my fault) and have always been pleased with the help I get in simple phone call.

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is there a Greenline Shuttle from Loveland/Johnstown area to Denver Amtrak Station?

Ron Barnhart | Nov 4, 2018
Morgan Rodriguez | Nov 4, 2018

No

Open 24 hours?

turtlebeach modz | Nov 4, 2018
Sasha T | Nov 4, 2018

Yes

Do you have a pick up/drop off location in Wellington?

Jamie Pedersen | Nov 4, 2018
καμιά ψυχή | Nov 4, 2018

The website allows you to see their service areas to find a common pickup near by or get home pickup if you're within one of their zones.

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Cost for a one way ticket from the airport?

Nate Bostrom | Nov 4, 2018
Glenn Letham | Nov 4, 2018

If gou buy online you can get a frequent rider # and get a free trip after 10

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Where is the drop location of Green Ride at DIA?

Apoorva Chauhan | Nov 4, 2018
Timothy Wagner | Nov 4, 2018

Door 507(Southwest) on the east and 508(United) on the west. They pick up at island 5 right out door 507 on the east side.

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What zone is the Harmony stop?

Elaine | Nov 4, 2018
David micklousha | Nov 4, 2019

Harmony is not in a zone. Select Hotel and Other Regular Pickup Locations drop down menu on the website and you'll find it there.

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how much money from laramie to denver airport?

LINGLI CHEN | Nov 4, 2018
Eric Broughton | Nov 4, 2018

Current rate for home pickup is $90 and from Hilton Garden Inn on Grand is $80

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how do i cancel a reservation

Virginia Doty | Nov 4, 2018
Prettygothgirl69 | Nov 4, 2018

Yu can call them

How much do we pay for an infant?

Ahmed Seif | Nov 4, 2018
Elizabeth Nicola | Nov 4, 2018

Depending on the city. FtCo, Loveland and surrounding is 10.00. Longmont and Boulder is free but they must still be put on the reservation for head count purposes.

fort collins to DIA

Myriam Gardner | Nov 4, 2018
Bogdan V (Bogdan) | Nov 4, 2018

About 31$

How much is price from cheyenne to d.i.a

Priscilla Abel | Nov 4, 2018
LaRaye Rodriguez | Nov 4, 2018

If you are a senior, it is less. As a senior I paid $23 each way to/ from Ft. Collins with a drop off at Harmony. Just Google Green Ride and you can.print rate and time sheets.

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What door is pick up

Rich Feller | Nov 4, 2018
καμιά ψυχή | Nov 4, 2018

Door at the Air port? They will send you a confirmation email with the door to go out of and the island to wait at. It's detailed with step by step instructions and depends on the time and your flight I believe.

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Good morning. Do you have services from Cheyenne Wyoming to the DIA and if you do how much is the cost an pick up location

Dalys Webb | Nov 4, 2018
καμιά ψυχή | Nov 4, 2018

They're website will quote you a cost. It's just over 40 for Fort Collins so it is most likely about double for Cheyenne, but again the website quotes you exact price.

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