Human Service Department

Category: Social services organization in Knoxville, Tennessee

Address: 2700 Middlebrook Pike #200, Knoxville, TN 37921, USA

Phone: +18655946151

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Sherry Coleman

Oct 21, 2022

People were very nice

Aisha Phipps

Sep 14, 2022

Poor setup and the service

Crickett McClure

Aug 31, 2022

Great in and out quickly.

sk8rtim

Aug 26, 2022

There security guard at the door seems to think it's his job to prevent people from coming inside and optainng any information. This is unfair to the citizens/ clients etc. I'm appalled that this business has an outside employee practicing these behaviors.

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Questions & Answers

If its been about 6 months I should have to recertify for SNAP benefits soon

Joey Blue | Nov 3, 2018
Jennifer Huddleston | Nov 3, 2018

Yearly

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How do I get appointment with Medicad office?

Katie Holland | Nov 3, 2017
D. Colbert | Nov 2, 2021

Must call your local Social Services office and then personally visit and apply. Be sure to have documents required which I think will be original birth certificate, I.D. Card, Proof of Current Address (envelope from a service company within last 30 days, optional: SIGNED statement letter that you reside wherever located by property owner. Good luck! Remain safe as you can. Covid-19 is indeed NOT AT ALL EASY to deal with, horrible symptoms! You can't even imagine!

Whata the fax number

Susan Elder | Nov 3, 2017
D. Colbert | Nov 2, 2021

Call the agency. No answer? Then visit there. Normally fax numbers not given by Google Maps. Good luck.

How do I cancel a card that has been lost or stolen

Robin Braden | Nov 3, 2019
D. Colbert | Nov 2, 2021

Hope the agency rep called you! If not, hope you visited the office and made them answer you then!

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My son is 27 years old and depressed. I am living on SS.I am 73.He will not work.H wants me to continue to support him as I always have, but I have run out of money. I hate to have him legally removed from home, but what else can I do? LarryLarkin

Larry Larkin | Nov 3, 2018
Lisa Garland | Nov 3, 2018

If u want him 2 have his own place by his income (no income is still $50 a month) & other things he needs, go through HRMC. Dial 544-3841. As soon as the automatic voice starts, dial 4104. This will take u 2 the desk of John Oglesby. He is over some housing. 4 therapy 4 ur son, he can have insurance or if no insurance plus he has no income, he can qualify 4 safety net which covers therapy, medication visits, & the meds r sometimes covered, sometimes not, but if u get the meds there @ the Springdale location @ the onsite pharmacy, they'll get him set up on cover RX which makes most prescriptions $3. The number 4 the therapy (this requires a lot of gas 2 take him 2 visits & a lot of time & energy 4 visits) is 637-9711. U will dial 2 for the "adult center"(Springdale location) off of Central in Knoxville, TN. When u get him into HRMC, u ask 4 a case manager 4 him cuz u can't always b available 2 take him 2 appointments. Plus a case manager can take him 2 appts @ the Foodstamp office.

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If I order a government phone is there anyway possible I could use the foodstamp office to have my government phone mailed there?

Christy Birdwell | May 6, 2022
Sidney Dingman | May 6, 2022

Unfortunately no

When do I need to recertify for my benefits

Paula Shadrick | Feb 5, 2022
Johnny Wright | Feb 5, 2022

I believe every 6 months, but you are also to report any changes,income, address,may need to contact office to make sure.

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My friend is homeless and not have a address to receive mail can he still applied for foodstamps

Robert Newton | Nov 2, 2021
Lisa Hart | Nov 2, 2021

Yes

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Why have I not got my food stamps yet my name is Sabrina reed

Sabrina Owens | Nov 3, 2018
Lisa Garland | Nov 3, 2018

Pack a lunch is right! Unless u go @ opening, which is 7:30am. One thing u might wanna look @ is ur question here. U say ur last name is Reed. Ur I.D. 4 this question says ur last name is Owens. Make sure all ur info lines up, as a differentiation such as last name or address will cause a delay. But go early if u don't wanna wait long. Calling or leaving messages gets u NOWHERE with them.

Phone number to see how much is on your EBT card please.

Linda Chappell | Jan 6, 2022
Nancy Perez | Jan 6, 2022

Is on the back of your ebt card

SPECIFICALLY what services are available from this agency for the following: COVID-19 Surviving/Disabled/Retired/Non-Ambulatory Elderly individuals; 2nd) for Disabled Senior Citizens and Disabled Adults?

D. Colbert | Nov 2, 2021
Mitchell | Nov 2, 2021

TANF/EBT WIC (check with website for further information)

How do I get these people to answer the phone.

Kayla Lovin | Nov 2, 2020
Ramone Lyles | Nov 2, 2020

You have to email them because of a lot of people calling them

Can i o he 6 month review on ine

Rhona Handley | Nov 2, 2020
Shelly Estes | Nov 2, 2020

Please call 865 964-6662

How do I sending paper syou are needing

Trish Ramsey | Nov 2, 2020
Angela Britt | Nov 2, 2020

You can mail them, fax them, email them,. Or you can drop the in a drop box at your country office.

Will they be open Monday

MamaBear McCloud | Nov 2, 2020
Rhonda “Gigi” Day | Nov 2, 2020

No they will not be open. It's a holiday

I need assistance with day care and dont have a birth certificate for the childs father can I still apply ?

Ashley Witt | Nov 3, 2019
Rishonda Martinez | Nov 3, 2019

I'm sure you can as long as you have your childs information and yours as well

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A 160.00 was taking out of my disablet ckeak this month for student loan can I get more on my E.B.T

Lisa Graham | Nov 3, 2019
Krys R | Nov 3, 2019

Yeah probably .

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Will a parole id work do applying for food stamps?

Tara Harris | Nov 3, 2019
D | Nov 3, 2019

It has to be government-issued state ID or driver's license only

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Do they have a fax machine

MJ Wright | Nov 3, 2019
Ldbraden02 braden | Nov 3, 2019

Yes

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Is there a fax number

MJ Wright | Nov 3, 2019
Anaberta Ferrara | Nov 3, 2019

Yes

Are we getting Febuary's foodstamps in January?

Stacey Adams | Nov 3, 2019
Jim Jack | Nov 3, 2019

According to the news u should have by the 20th both January's and February's and u wont get another payment untill march if the government opens back up. Now they are saying that if the gevernment is still shut down u may not get marches payment.

Do you have to have an appointment to apply for food stamps and can tenncare be applied at the same location Thank you!

Tammy Scrudder | Nov 3, 2019
Buttda Williams | Nov 3, 2019

U don't need an appointment 4 food stamps n 2 get tenncare I would say go 2 the health department n get it

Can they help out with getting me Tenncare or anything I don’t qualify for any other insurance I need help

Dee Solomon | Nov 3, 2019
Buttda Williams | Nov 3, 2019

U need 2 go 2 the health department. Dars a office across from da security guard desk dat can help u with gettn tenncare. Dats what I did

Were do i go to get a foodstamp phone

James Wade | Nov 3, 2019
Jeana Morrison | Nov 3, 2019

Safelink, you can apply for one on their website.

Can I do my SNAP Program Application online since I have to start over signing up. It's been over a year since I got my Food Stamps & it's not a Recertification,it's like starting all over.

User | Nov 3, 2018
Jeannine Owen Brown | Nov 2, 2021

How do you apply for public housing section 8? I'm in Florida and want to move back to knoxville tn. Am disabled and need an apt. Baker town Apts would be great ... Help .

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I'm Homeless & I'm Wondering What I Would Have To Do To Get Some Food Stamps & A Medical Card

Timothy Kissee | Nov 3, 2018
Iyonia Davis | Nov 3, 2019

You can go to DHS or fill out an application online

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What is your fax number

Mickey Mickey | Nov 3, 2018
Lisa Garland | Nov 3, 2018

I think they have several different fax machines. I don't know any of the fax numbers.

What is the process for getting my foodstamps reinstated?

Judy Nelson | Nov 3, 2018
Lisa Garland | Nov 3, 2018

U gotta bring printouts of paycheck stubs or child support benefits or alimony or whatever. Also bring ur I.D. & social security card. If u pay 4 a house or an apartment, bring proof of rent or house payment ( I'm not sure that a bank statement only will cover everything) & KUB bills 2 show living expenses. If u have a pending disability case, bring a statement from them that they're representing u. If u have kids, ssc's 4 each & proof of childcare costs. That's about it.

How can I find out my status about my food stamps

Christopher Green | Nov 3, 2018
Lisa Garland | Nov 3, 2018

What's easiest is 2 go in person. They open @ 7:30am. If u don't show b4 8am, ur guaranteed @ least a 45-minute wait in line b4 u even get 2 talk 2 some1. And, as the day goes on, the people occupying the waiting room with u grow increasingly belligerent. The babies scream louder, the moms scream louder @ the children, the non-screaming mothers have children that r hanging from ur clothing like koala bears, & the 80% of the men r usually cursing where every1, including the DHS workers, can hear them clearly. No regard 4 ur emotional status or 2 the fact that in addition 2 themselves, there r plenty of other human beings suffering through the long lines & the ridiculous repetitive nature of the government's requirements of the poor person that must take charity just 2 survive. I strongly suggest u get there b4 8am.

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What is the fax number for DHS in knoxville tn?

William Brockelman | Nov 3, 2018
Liz Diviesti | Nov 3, 2018

Didnt know sorry

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