West Office Building

Category: Church of Jesus Christ of Latter-day Saints in Salt Lake City, Utah

Address: 120 N 200 W, Salt Lake City, UT 84103, USA

Phone: +18004533860

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Kevin Flinton

Mar 8, 2022

Needing to reset my children's accounts as they had forgotten their login information. Jeff was not helpful AT ALL. I guess there is a "policy that the children need to be on the phone call with you" Really! As a parent I am attempting to help my kids get logged in and signed up for activities and I am refused service. My kids were at home sleeping while I had a work break to take care of this. Jeff did not even offer other ideas and instead said "well i guess your going to have to sit down and work on it tonight" Through further research I found parents can change log in information through their own personal account in the account settings under children accounts. I figured it out on my own and I have a very bad taste left from my interaction with Jeff. The church is true. People are not perfect... Hoping this review may help someone else.

Taran

Jan 21, 2022

Work here. Not bad :) Awesome Jesus place

Matheus Ferreira

May 12, 2021

I love it! Very good customer service!

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Questions & Answers

How do I retrieve my password?

Cam Davila | Nov 3, 2017
abraham valenton | Nov 3, 2017

How do I retrieve my password?

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How do I recover my account?

Joo Jo | Nov 2, 2020
Kevin Alejandro Castillo | Nov 2, 2020

Call 855-ldshelp and select the Log In Support option ;)

Once you are enndowed can you purchase garments if your temple recommend is not current?

Barbra Pace | Nov 2, 2020
Cori Caddel | Nov 2, 2020

Yes they will be able to look up your endowment

how do I go about cancelling my subscription for paper Ensigns to be posted to me?

Nora Jensen | Nov 3, 2019
Draigh Aeromos | Nov 3, 2019

I really don't know the answer to that I'm afraid.

How do I retrieve my password?

Sherry Faught | Nov 3, 2019
Chad Young | Nov 3, 2019

On the page you enter user id, you can select recover password

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How do I retrieve my password?

Lalie Dacion | Nov 3, 2019
Michael Pieper | Nov 3, 2019

Click on the help llnk and have them send you a reset link

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I have recently changed my password to my LDS account and cannot remember it. I can no longer login to my LDS account from my PC. It says to contact the Global Service Centre. How can I reset my password and gain access to my LDS account?

Rowena Esslinger | Nov 3, 2019
Ron Christian Hidalgo (ronsenpai10) | Nov 3, 2019

May I just correct a minor detail. It should be https://ldsaccount.lds.org/.

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What are the normal business hours?

Brian Shelton | Nov 3, 2019
Ron Christian Hidalgo (ronsenpai10) | Nov 3, 2019

The hours are basically 24/7 for IT Support but like Alejo Alonso said, it also depends on the department. Most departments are from 6:00am - 5:30pm Mountain Time.

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How does one contact the Global Service Center to recover their account when the account 'owner' cannot use the self-service account recovery option until one has completed workforce registration? NO CURRENT PHONE & spotty, infrequent internet.

Kenneth Whitney | Nov 3, 2019
Luciana F. Hervey | Nov 3, 2019

You can contact GSC tomorrow during business hours and they will help you to recover your LDS account.

My LDS tools requires that I contact you to recover my account

doris schaefer | Nov 3, 2019
Luciana F. Hervey | Nov 3, 2019

To recover your account you need to call the Account Management Department at Global Service Center.

my wifes membership record and birthday have been used to open an LDS account and she cant remember her user name or password. and also she have another LDS account without her membership record and birthday. what can she do to sync her accounts.

eyob teffera | Nov 3, 2019
Michael Pieper | Nov 3, 2019

Call the toll free member service numbe r and the will help with tgat. Due to privacy we can't help you outside the system

I was a family history director for 3 1/2 to 4yrs and, was released some time ago. Each time I try to access my account it tells me my password is wrong. And says I need to go to Global service. But I cant get anywhere with it. Any ideas?

Karen Meredith | Nov 3, 2018
Alejo Alonso | Nov 3, 2018

It looks your account was 'Workforce enabled' as a volunteer. This mean your password policy requires yoi to change tour password every 180.days. You can. tbe GSC and request the Account Management team to review your account to remove that option if possible.

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How do I recover my lds password

Tivkaa Evelyn | Nov 3, 2018
Adam Hedrick | Nov 3, 2018

You can click "forgot password" on the sign in page and you'll be emailed instructions for resetting the password. Hope this helps!

I haven't been able to reset my password for LDS Tools. Please help

Rosemary Burbidge | Nov 3, 2018
Ron Christian Hidalgo (ronsenpai10) | Nov 3, 2019

We always advice to try logging into your account at https://ldsaccount.lds.org/ first to see if you have forgotten your password or if you're locked out. If then you know you can login or not, the GSC may be able to help if you still cannot access LDS Tools. If it is specifically an LDS Tools problem, the GSC cannot help and you would have to send a feedback through the app.

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Can't recognize my membership record number and the global service center never answers cause I live in Malaysia and I don't know their hours. Why don't they post hours!!!

kui fatt Chin | Nov 3, 2018
Ron Christian Hidalgo (ronsenpai10) | Nov 3, 2019

The hours are basically 24/7 for IT Support. You can call during your normal hours in Malaysia. If you're on a long wait time, it is because the support is limited during the evening, Mountain Utah Time.

How do I get a job? and who do I talk with or contact?

Tyler Ochsenhirt | Nov 3, 2018
Michael Pieper | Nov 3, 2018

You need to go through LDS Employment not Global

How do I get my password?

Louise Bodily | Nov 3, 2018
Michael Pieper | Nov 3, 2018

You dont

Do you have an address for the Church Service Center in Kiev Ukraine

RaNay Holman | Nov 3, 2018
Ron Christian Hidalgo (ronsenpai10) | Nov 3, 2019

They do not have that information but if you call, they can submit a ticket to the Service Center in Kyiv, Ukraine for you.

How do I open my account

Diana winder | Nov 3, 2018
Alejo Alonso | Nov 3, 2018

You can open a LDS account with an email or phone number, but I recommend you to ooen an account with your MRN (Membership Record Number) as it will enable all the options as an LDS, such as accedd to Leader and Clerk Resources and Temple Ordinances at FamilySearch.

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