The Flats Apartments

Category: Apartment complex in West Des Moines, Iowa

Address: 3000 University Ave, West Des Moines, IA 50266, USA

Phone: +15157177628

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 10AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

John Mozee

Oct 17, 2022

It’s a cool place to live as long as long as u stay to urself .Everything thing around u is convenient stores and all good stuff.

Nick Kunkel

Oct 11, 2022

Best of the West. Staff was very nice and great location.

naiomi brooke

Sep 2, 2022

It’s alright…. i’ve lived here for a little over a month, all the packages i’ve ordered on amazon have been stolen from the mail room, when I moved in my feet kept turning black and I was wondering why because i bought a mop and scrubbed the floors and they kept turning my feet and my socks black, after some investigating i realized the AC filter needed desperately cleaned and that was why the floor was so dirty, that OR the previous tenant was a smoker because my apartment does smell like cigarettes and i thought this was supposed to be a no smoking complex. My shower is help together by a zip tie (Not exaggerating.) There isn’t really any security, the doors to the buildings have a scanner thing for your key FOB but you don’t actually need the FOB to get into any of the complexes, just the amenities. Anyone could walk into my building and knock on all the doors / try to open them all. My neighbors are quite noisy between the hours of 12am-5am, stomping etc above me. The new modern renovations seem very cheap to me, very much looks pretty on the outside to lure you to rent here but isn’t functional vibes. I have lots of silverfish in my apartment, everywhere and I know that is common for older buildings but it still creeps me out. Another specific incident happened to my apartment specifically but those details I would like to keep private. I decided to use the laundry facility last week, and the dryer wasn’t drying my clothes, I was so confused so I kept running cycle and cycle and cycle and then after 2 hours they still were damp, they also smelled RANCID. I have to go do my laundry at my moms house now. Overall just consider these things before renting here and if you do decide to rent here, make sure to ship your amazon packages to someone’s HOUSE, where they are less likely to be stolen.

zeegavl _

Aug 24, 2022

Very nice and friendly and willing to help

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Questions & Answers

Do you accept low rent housing section 8

Desiree Gomez | Nov 2, 2018
Marie Christian | Nov 2, 2019

They said they dont take section 8

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What is the closest grocery store to The Flats Apartments?

The Flats Apartments | Mar 6, 2022
The Flats Apartments | Mar 6, 2022

The closest grocery store to The Flats Apartments is Fresh Thyme Market located 0.3 mile(s) away from our community at the intersection of University Avenue and 28th Street.

What is the closest retail area to The Flats Apartments?

The Flats Apartments | Mar 6, 2022
The Flats Apartments | Mar 6, 2022

The closest retail area to The Flats Apartments is located at the intersection of University Avenue and Valley West Drive. The retailers there include Hy-Vee, Target, and Valley West Mall.

Does The Flats Apartments offer in-unit laundry? Or is there a communal laundry room?

The Flats Apartments | Mar 6, 2022
The Flats Apartments | Mar 6, 2022

The Flats Apartments have four communal laundry rooms, which you download an app called Pay Range for. You can add money using various services from the app.

How is parking handled at The Flats Apartments?

The Flats Apartments | Mar 6, 2022
The Flats Apartments | Mar 6, 2022

The Flats Apartments has has unassigned outdoor parking for all residents. Residents have the option of renting a garage month to month for $75 a month.

How are package deliveries handled at The Flats Apartments?

The Flats Apartments | Mar 6, 2022
The Flats Apartments | Mar 6, 2022

The Flats Apartments has a Parcel Pending package locker system located in the mailroom. Residents receive SMS or Email notifications from Parcel Pending, when an item is delivered to the lockers.

In what school district is The Flats Apartments located?

The Flats Apartments | Mar 6, 2022
The Flats Apartments | Mar 6, 2022

The Flats Apartments is located in the West Des Moines school district.

Does The Flats Apartments allow pets?

The Flats Apartments | Nov 1, 2021
The Flats Apartments | Nov 1, 2021

Yes, The Flats Apartments is pleased to welcome pets to our community, including large dogs, with no weight restrictions. A maximum of two pets per apartment home are allowed and certain breed or other pet restrictions may apply. Please inquire directly with the The Flats Apartments team to learn about any associated pet fees or additional pet rent.

Does The Flats Apartments require rental insurance?

The Flats Apartments | Nov 1, 2021
The Flats Apartments | Nov 1, 2021

Yes, all residents of The Flats Apartments are required to maintain and provide evidence of at least $100,000 in legal liability insurance coverage for the duration of their lease term at The Flats Apartments. Residents may choose to obtain this insurance through their preferred insurance agent or insurance carrier at their own expense or enroll in our community program that meets the liability insurance requirement and is paid with rent each month. The The Flats Apartments team can answer questions about insurance offerings available through the community.

Can applicants use a Guarantor to meet the qualification standards at The Flats Apartments?

The Flats Apartments | Nov 1, 2021
The Flats Apartments | Nov 1, 2021

Applicants at The Flats Apartments have the option of adding a Guarantor to their application if they have insufficient credit or insufficient income to qualify on their own. A Guarantor must have income at least six (6) times the monthly market rent with verifiable income and meet set employment and credit history requirements. The The Flats Apartments team can answer questions about the application process for adding a guarantor.

What is the application process for renting an apartment at The Flats Apartments?

The Flats Apartments | Nov 1, 2021
The Flats Apartments | Nov 1, 2021

To start your application process at The Flats Apartments, all parties over the age of 18 planning to live in the home must complete a rental application. All The Flats Apartments applicants are subject to approval through a third-party applicant screening service and require: (1) household income verification, (2) rental history verification, (3) credit screening, and (4) criminal history screening. Your screening may require additional information before a determination can be made. If this is the case, you will be contacted via email with instructions on how to proceed. Any requested documentation will only be used for applicant screening and verification purposes. The The Flats Apartments leasing team can answer questions application options and specific requirements.

What are the rents for apartments at The Flats Apartments?

The Flats Apartments | Nov 1, 2021
The Flats Apartments | Nov 1, 2021

The Flats Apartments utilizes a pricing tool that takes into account the availability of your desired floor plan, your planned move-in date, and the length of your desired lease term, among other factors. With this information, the leasing team at The Flats Apartments can provide a quote for your selected apartment that matches your search, or work with you to find alternate options. Please reach out to the The Flats Apartments team regarding floor plan-specific availability!

How can I take a tour at The Flats Apartments?

The Flats Apartments | Nov 1, 2021
The Flats Apartments | Nov 1, 2021

We offer in-person, self-guided, and virtual tours and would love to welcome you for a personal showing at The Flats Apartments! We encourage all prospective renters to use the online scheduling tool on our website or contact our team directly to schedule a tour in advance, to ensure availability when you arrive at The Flats Apartments. All individuals over the age of 18 planning to tour will need to verify their identification through a third-party software link sent by the community prior to the start of your tour. You’ll then be shown our community, amenity spaces, model home, and any vacant move-in ready homes that match your search. During your tour, the The Flats Apartments leasing team can answer questions about pricing and availability to match your move in plans.

Do u have to pay for utilities also?

Me made by Keegan | Nov 2, 2019
Luba Collins | Nov 2, 2019

Yes

How much is rent at this place a 1 bedroom

Nathan Scheckel | Nov 2, 2017
The Flats Apartments | Nov 2, 2018

Hi Nathan, you can find our prices with the floorplans on our website.

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