TurtleCreek

Category: Apartment complex in West Des Moines, Iowa

Address: 225 Prairie View Dr, West Des Moines, IA 50266, USA

Phone: +15154972164

Opening hours

Sunday: 12–5PM

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Michelle

Jun 5, 2022

It must be about the location as they are nice apartments, but for the price tag the apartments need to be updated! I wish they’d update the hallways Parking to the doors is a bit of a walk for me Overall, if the extra package fee was lower maybe

Dane Perry

Dec 29, 2021

Richdale (the company that owns this complex) is an absolute scam. They will nickel and dime you for existing damage. Be aware

Katelyn Ungs

Dec 21, 2021

THIS IS THE ABSOLUTE WORSE APARTMENT COMPANY OUT THERE. MY PARENTS HAVE HAD THEIR PLACE FOR A FEW MONTHS IN BETWEEN SELLING THEIR HOME. THE CEILING COMPLETELY. LEAKED ALL OVER THEIR BEDROOM AND HAS YET TO BE FIXED AFTER A MONTH. MOLD GROWING IN THEIR CEILING. THE APARTMENT HAS YET TO FIX IT AND WILL NOT LET THEM BREAK THEIR LEASE. ALSO TOOK SEVERAL PHONE CALLS AND VOICE MAILS BEFORE THEIR CONTACT CALLED THEM BACK. HORRIBLE CUSTOMER SERVICE. DO NOT RENT FROM THIS PLACE. THIS PLACE DOES NOT DESERVE ANYTHING ABOVE A ZERO STAR!!! HAD TO SELECT ONE IN ORDER TO POST.

CHARLES Littleton

Dec 18, 2021

I could never get in to see the apartments. Each day for the past five days there was always an excuse. Three times they left early even though I had an appointment, then they were there but closing in 15 mins and couldn't show me, then I show up 30 minutes early and they said they could not show after dark....this is how they treat you before renting I could only imagine getting anything fixed or done after you move in....

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Questions & Answers

Is Turtle Creek Income based?

Kayla Jameson | Nov 2, 2019
TurtleCreek | Nov 2, 2019

Hello Kayla, thank you for your interest in our community. No, this is not an income-based community. Please contact our national leasing desk at 888-391-2787 and they can answer additional questions. We look forward to assisting you.

Can you pay garage rent online?

Kathy Johnson | Nov 2, 2019
TurtleCreek | Nov 2, 2019

Hello Kathy, yes all ledgers can be accessed and paid online through the resident portal.

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