McDonald's

Category: Fast food restaurant in Rochester, New York

Address: 1701 East Ave, Rochester, NY 14610, USA

Phone: +15852713960

Opening hours

Sunday: 5:30AM–11PM

Monday: 5AM–11PM

Tuesday: 5AM–11PM

Wednesday: 5AM–11PM

Thursday: 5AM–11PM

Friday: 5AM–11PM

Saturday: 5AM–11PM

Reviews

L. Fenuku

Jun 25, 2022

Shift manager on this day6/25/22 was really great! They needed someone professional like her! Congrats to McDonald's/East Ave!

Rachael Griffin

Mar 21, 2022

Went through the drive thru and ordered a cheeseburger. When I opened the burger it had no bottom bun. Went back through and they were very nice and offered to replace. Got the new burger and same issue. Contacted the store and after several attempts got through, said they wanted me to talk to a manager then hung up on me. Have been unsuccessful to get back through as number now rings and goes to a fax machine.

Trent Truitt

Feb 6, 2022

Burger was terrible. Got a double quarter pounder with cheese. I get it all the time at other McDonalds and it’s usually good. Here, the patty was cooked through, but was room temperature as soon as they handed it to me. The cheese slices hadn’t melted even a little. I can only assume that since it was 2pm, they were in between rush times, had a couple of old patties from lunch sitting around and used those. Disgusting. Threw it out after a couple bites. I just left without saying anything because I know that the employees don’t get paid enough to deal with complaints. I blame myself for eating at McDonalds in the first place. Either pay the employees more or give them breaks so they’re not too tired to cook me another burger.

Kevin Markman

Oct 29, 2021

Kid says really good McRib. Really good food. Really good everything. I say it's McDonald's.

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Questions & Answers

How do I reach this store? The listed # goes directly to a fax line. I want to complain about a missing item in my order and the sloppiest big mac I ever had.

Dee Czarnecki | May 4, 2019
Carlos A Gomez A | May 5, 2019

Oops. Sorry about your disappointment, Dee. I would also be upset. To err is human. To give 2nd chances and forgiving mistakes is divine: Call 585. 271.3960 and the supervisor on duty will make sure you're satisfied. Thanks for your feedback. Good luck, Dee.

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