Lexus of Cool Springs

Leah Shinn

I want to thank Jody and Mark in the service department as well as John the GM. Great group of people that took fantastic care of me and my vehicle. They went above and beyond. Thank you all so much.

Andrew Hoffmann

Wouldn’t even talk to me because I didn’t have a Tennessee area code on my phone number. Indicated they only sell locally….. funny because I believe this is discrimination but maybe I’m wrong and I actually do live in Tennessee. You decide for yourself but that’s what you get here.

Victoria Throneberry

terry milam made our car buying experience so simple and enjoyable! he’s reliable, he answers calls and texts quickly. overall, wouldn’t change a thing about our experience.

Shivam Champaneria

If i could give this place a 0 I would. This place is HORRIBLE... Not only did I wait a month for a service appointment, when I got there I waited on my car for several hours. Which would have been okay if they completed all the work, but the service tech came back and said they didn't have time to change the breaks and to book another appointment. There was still several hours until they closed so I don't understand how they "didn't have enough time". This place is ridiculous!!