Address: 20124 Ballinger Way NE Suite A-02, Shoreline, WA 98155, USA
Phone: +12063661111
Sunday: 10AM–6PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 10AM–3PM
John Klasell
I supported this business through Covid-19 and never cancelled my account despite not being able to attend. I feel betrayed by this particular owner. I helped her through a tough two years and ended up with a lot of prepaid appointments that I cant use because nothing is available and this location continues to lose staff due to lack of flexibility and pay as some former employees have shared. I have been able to use some at the Mill Creek facility but now I'm being canceled as massage staff are not available. The cancelation received today is due to the massage staff person quitting. I've been trying to cancel my membership despite being a long time customer. This has become an impossible task and now I'm not getting any replies to my cancelation. I am now referring a complaint to the WA State Attorney General. I've had enough of the shady business
cathyhammer
I have gone to the Northgate ME (not since the remodel of the mall) but now call the ME Ballinger Way ME home. Jeremy was my fav, now that he is gone; Dave is the 💣 now. I have to have a deep tissue massage, hurts but it releases all the muscle tension. Having fibromyalgia and multiple sclerosis doesn't help me, either! These massages are relaxing, but medical massages as the best! 2 different types of massages for sure! I have had a couple of facials, the last time I had my face waxed! Interesting, but hair grows back within 1 month. Go here and get with the program! Ps, this is a membership club
Sarah McIlwain
I started up a membership here in late 2019... not the greatest timing. With all sympathy to small business owners suffering during the pandemic, it has been a nightmare to cancel this reoccurring charge. First they asked me to please wait to see if things opened up. So I waited. Then they told me to try freezing my account instead of cancelling. Fine, I'll give that a try. Then they UNFROZE it for me and started charging me again, and when I finally caught on and called to cancel, they told me I needed to fill out a cancellation form. Ok fine. Sent them the form. Now I look back over my statement for the last two months and they have STILL been charging me. I've finally resorted to disputing the charges with my bank. Busy or not, there's no excuse for continuing to take money from people for a service they're unable to utilize. The therapists have been wonderful in the past but steer clear of making any financial commitments to this business.
Lauren Pineda
I love the massage therapists here. I have been coming here about a year now and go about once a week. My favorite therapists are Art, David, Serena, and Debbie. They are truly wonderful. I always have such a great relaxing and healing experience with any of them. The front desk staff is hit or miss. Sometimes they are not very friendly or make you feel bad about a mistake that another staffer made with scheduling etc. I have had two issues with my appointment times but other than that, it is nice. Also, there was an instance of a massage therapist tucking a sheet into my underwear repeatedly. They were new and that was the only person I had that happen with. I will continue to come here. It's a lifesaver especially with all of the covid stress.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
In my experience, they do not
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