Address: 18900 East 39th St S, Independence, MO 64057, USA
Phone: +18167950100
Sunday: 11AM–10PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–10PM
Friday: 11AM–10PM
Saturday: 11AM–10PM
Kim Nail
We went tonight and went in and sat at the bar-was informed they weren’t seating in the bar area-probably no more than 3 tables with customers in the entire restaurant and several families waiting in front to be seated. Manager told us he would get someone to serve us but said he only had 2 servers and no bartender-we left. It’s a Saturday night! We went down the street to Longhorn’s and had fabulous service and meal and they have plenty of help so it’s not employee shortage! Chili’s needs to get it together or they won’t survive here long.
William Mort
Waitress acted like she could care less if she even took your order. Food was average but service was not good. I used to enjoy eating there but not anymore. What's wrong with people? Everything in the service industry has changed for the worst. Pretty sure I won't be back. To bad really. Doubt they even care.
Angela Williams
Our server Mitchell was just fantastic! With the server/employee shortage.. he was great. He really attentive and made sure our party of 8 was fully taken care of! My niece and nephew Reece and Raina were celebrating their birthday. He sang and made our night very special. Our food was good and our drinks were delicious! Thank you Chili’s and Mitchell for a great experience!
Adam Perez
One of the finest dining establishments I've had the pleasure of visiting. I believe the young lads name was Jayden, he went above and beyond for myself and both my wife's. The three of us will definitely be back soon.
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Everyone wears masks while they are waiting or when walking to the restroom or their table. The tables being used are spaced far enough apart to be deemed safe. I've not felt any sort of concern with their current practices.
Happy hour
Depending on the time of day, they couldve been training new ppl or ppl called in so they were short handed.
This place is a mess!!! Stay away!!!
Same experience...bad customer service. I even talked to the manager and didnt seem to care to much! I haven't been back in a while!!!
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