Chili's Grill & Bar

Category: Tex-Mex restaurant

Address: 18900 East 39th St S, Independence, MO 64057, USA

Phone: +18167950100

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Kim Nail

May 28, 2022

We went tonight and went in and sat at the bar-was informed they weren’t seating in the bar area-probably no more than 3 tables with customers in the entire restaurant and several families waiting in front to be seated. Manager told us he would get someone to serve us but said he only had 2 servers and no bartender-we left. It’s a Saturday night! We went down the street to Longhorn’s and had fabulous service and meal and they have plenty of help so it’s not employee shortage! Chili’s needs to get it together or they won’t survive here long.

William Mort

Apr 5, 2022

Waitress acted like she could care less if she even took your order. Food was average but service was not good. I used to enjoy eating there but not anymore. What's wrong with people? Everything in the service industry has changed for the worst. Pretty sure I won't be back. To bad really. Doubt they even care.

Angela Williams

Nov 4, 2021

Our server Mitchell was just fantastic! With the server/employee shortage.. he was great. He really attentive and made sure our party of 8 was fully taken care of! My niece and nephew Reece and Raina were celebrating their birthday. He sang and made our night very special. Our food was good and our drinks were delicious! Thank you Chili’s and Mitchell for a great experience!

Adam Perez

Aug 25, 2021

One of the finest dining establishments I've had the pleasure of visiting. I believe the young lads name was Jayden, he went above and beyond for myself and both my wife's. The three of us will definitely be back soon.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 3, 2021
Naomi H | Mar 4, 2021

Everyone wears masks while they are waiting or when walking to the restroom or their table. The tables being used are spaced far enough apart to be deemed safe. I've not felt any sort of concern with their current practices.

What time is your hour

Paula | May 2, 2020
alan peacher | May 3, 2020

Happy hour

Why is the service so slow

A Google User | May 3, 2019
Justin Valentine | May 4, 2019

Depending on the time of day, they couldve been training new ppl or ppl called in so they were short handed.

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Been here an hour so far. No food yet!!!! Not wven that busy!!

Judy Johnson | May 3, 2019
Andy Rauseo | May 4, 2019

Same experience...bad customer service. I even talked to the manager and didnt seem to care to much! I haven't been back in a while!!!

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