Baylor Scott & White Medical Center - Buda

Keith Matthews

ER check in was fast, was seen and treated almost immediately. All the nurses, doctors and staff at this hospital were exemplary - they were all incredibly kind, communicated everything well, and attentive. Hospital room was pretty nice and private, food was also good (for hospital food!). Special shout-out to nurses Sandra and Nicole, and Dr. Mack - y’all were amazing!

Cathy Haddad

I hope to never have to return to this place again! Friday night I brought my husband to emergency. Front desk was very kind. ER was not busy. I believe my husband was the only patient. Came in about 10pm left 1:30am. I believe the scans and blood tests is why we came out so late. Scans revealed Diverculitis and acute pancreatitis. My poor husband was in pain. level from 1-10 he was about a 6. Sent him home without pain killers but instead called in to pharmacy. Here comes Saturday morning, I go to try to pick up his meds from HEB pharmacy. not ready until afternoon.( that's another story) My husband was in even worse pain (pain level 9). while I was at the pharmacy my husband takes himself back to the ER!. It would not have happened if the doctor actually gave him some meds to take home. So now my husband is back in the ER waiting room Saturday morning(double the hospital fees), I walk in and he's literally on the floor in pain grunting. You would think Front desk(different girl) would give two shitz of a care. Nope. I would approach her twice, does nothing but says we will take him back shortly. only one doctor on staff and he's busy with a patient. (only one patient, ER not busy). my husband screaming in pain and again I approach her, I ask her, isn't there a nurse at least that can take him back and administer the morphine? She's busy with the doctor. Finally, they take him in after 20 mins. ok here we go with the same routine. No scan this time around but another blood test. But here's the kicker, Hey, Your triglycerides are at 2,000! what? and not a mention of it from yesterdays blood test? you would need to follow up with your own doctor I dont deal with triglycerides he says. Mind you its Saturday . He's supposed to go the whole weekend worried about his triglycerides. The doctor could have given him something for it until his appointment. Or given him insulin to reduce it. But they just sent him home without medication. Now we are stuck with Double the hospital costs The Owner replying to leave my number to talk this over means nothing IF YOU REALLY DONT CALL ME TO TALK THIS OVER! Your showing the public that you care when you really dont care! Please everyone reading this I beg you not to use the ER, no matter how convenient it is being in the neighborhood

Diego

Dermatology Erica Stevens: disappointed I was overbilled, $600dlls for a routine visit that costs $150 in other places. I called to complain, and they refused to do anything about it. Will never come back.

Ernest Brothers

From checking in at ER the doctors and nurses assigned to me seem to only care about my comfort and treating my illness. I had no long wait on a Monday morning to checking out the following Monday afternoon. I liked the care to ask and use their clinic for follow up care.