Optimum

Category: Internet service provider

Address: 1501 18th Ave, Wall Township, NJ 07719, USA

Phone: +18669503278

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Dulce Trinidad

Oct 17, 2022

Good service

Stuart Mares

Sep 3, 2022

Always a super place to visit have customers service down right

Craig Radhuber

Aug 7, 2022

Very good service but they should all be wearing marks.

Mark Portier

Jul 7, 2022

Kenneth at the Wall NJ office worked patiently with us to troubleshoot and fix our spotty internet. Much appreciated.

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Questions & Answers

Can I pick up a cable box at the Wall location

Barbara Jean Pavlou | Oct 31, 2020
Weiss Gary | Oct 31, 2020

Yes

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Do i have to know my account number when I return a "dead" cable box and wish to get a new one?

barbara williams | Oct 1, 2022
Linda Havens | Oct 17, 2022

Your box should have a number on it and should match what is on file with your account. Call the number on your bill to speak with someone there to get an exact answer.

can i return cable box to this 1501 18 ave

David Ishay | Oct 1, 2022
Gwendolyn Sanders | Oct 1, 2022

Yes, at the Wall Township address

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Is this store re open yet?

B ernard Figueroa | Oct 31, 2020
James Trotter | Oct 31, 2020

Opened, yes. But to exchange equipment no. Brought in a cable box to exchange for a new one and was told it would be mailed to me. Then I received a call from optimum that it couldn't be sent.

what channel is the Disney channel

claire kipnis | Oct 31, 2020
Jack Buckley | Oct 31, 2020

Push the guide button and search for it

Did Optimum change their screen size format recently? We don't have a full view on any channel. We haven't changed the settings on our tvs!

Judy Byrnes | Nov 1, 2019
Jack Buckley | Nov 1, 2019

Go to settings on your opt clicker Scroll down to the picture size Select normal. Exit That will fix it.

how do i get a list of channels for the tv

Stella Hulsart | Nov 1, 2019
Norma Velez | Nov 1, 2019

Go to optimum online app..select TV...select view TV program guide...have your location turned on so it can pick the channels in your area.

Does the wall nj location have a drop box for returning equipment

Jill Pfaff | Nov 1, 2018
Michael Lloyd | Nov 1, 2018

I apologize. I'm unsure.

I need to cancel my service and can't get a hold of anybody. Just payment module.

Lou Kennedy | Nov 1, 2018
Lou Kennedy | Nov 1, 2018

Need to get someone on the phone though. I can only get automated service.

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How much are additional cable boxes

Tyrell Martin | Nov 1, 2018
M A N | Nov 1, 2018

Thats all about your package and if youre a new customer. The deals are good to new customers. This is the fundamental reason for failure among cable companies. There is a sense if disloyalty on both sides.

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