Address: 798 Brewers Bridge Rd, Jackson Township, NJ 08527, USA
Phone: +18669503278
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 9AM–6PM
Chris Lundwall
My experience with optimum has not been a good one. I'm hoping if they run fiber in my neighborhood it will be much better. But I'm not going to bash them, there's plenty of those reviews..
Peter D'Aiuto
Customer service was excellent They understood my issue and took care of it ,
Adam Stazo
Terrible customer service and cancellation policy. Returned equipment and canceled service on the first day of the month as we moved out of our house. They charged me an entire month of service because it was a new month. Won’t even entertain a refund because I didn’t cancel on the last day of the month. Won’t ever use optimum again! Should be zero stars.
Simon Herman
Best service ever from this Optimum location
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Their service is way too expensive. I remember when it was Monmouth Cable and service was around $12, a month + extra for HBO, Showtime etc.
True, pay one month or if you have an xbox or playstation stream live
I don't think you can mail the cable box back to them but there is a store in Jackson that you can very easily drop it off to them
It could be because your memory is full and if that's not a problem that might be something wrong with your box itself either way you need to call customer service
Yes they are open till 5pm...I made a mistake. Martin Luther king day they are open till 5
Why is not seniors discounts available???
I am not sure either call them or look on the website
There's two of of your wireless internet. You should have a flat style box that has the coaxial cable "screw" please and then your "Cat 5" cable connects from the modem to the router. The Cat 5 wire has telephone type connectors
Call the store. They will answer your questions.
You need to call the customer service department
Yes, just have your I'd to match it to your account. Weekdays are better than weekends as they aren't as busy.
Yea here in jersey you need the nfl network for the early game channel 4 for the late game
On the optimum remote I don't see a Netflix button on the remote that came with my TV is how I go to it,
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