Cracker Barrel Old Country Store

Erin Prevost

We have been to Cracker Barrels all over the country and corporate needs to take a look at this one. After we were seated, we waited over an hour for our 3 plates (one a kids meal) and never were given our drinks. We were given water about 20 minutes after we sat down but never our ordered drinks. Two of the plates that came with the biscuits were dirty (crumbs and smeared food!). Our food arrived having clearly sat under the heat light for far too long- mashed potatoes had a weird, dried crust and chicken was very dry. Asked for ketchup for fries but we never saw our waitress again and had no water/drinks through our meal. We waited for a while after finishing and finally went to the kitchen to ask for our check and a box. So weird for a cracker barrel! We won't be back.

Shawna Neidenbach

Don't go here. These are the reasons why. 1. 40 min wait to be seated 2. 20 min to get coffee once seated 3. 45 min to get food once seated 4. Eating pancakes was like eating leather 5. Chicken fried stake was badly burnt 6. Was offered no napkins for a family of 4 with kids 7. My baby was crying so I asked for my food to go and was not given even a fork 8. It took 15 min to get our check once we got the waitresses attention. 9. Our total visit here was 2.5 hours I was excited to go here because it has been a good long while since we had been. But I will never be going back. I am so disappointed with this place.

Donna Newton

I ordered 2 vegetable plates to go. When I picked them up, I was so disappointed! Instead of putting the 8 vegetables into divided dishes, there was a bag of the little paper cups with the tops half on! The bottom was a pool of juices! The biscuits were wet! The food was cold. The grape jelly that I requested was no where in sight! Please do better!! I regret the 15% tip😤

L Campbell

I placed an online order to go about 2 hours before we needed to pick it up. When my husband arrived, the food wasn't ready until about 50 minutes later. When he brought it home, the mashed potatoes were undercooked and flavorless and the meatloaf was burnt. I submitted a review to Cracker Barrel, but never heard a response. We love Cracker Barrel's family meals to go and this was the first time we've ever been to the Henderson location. I can safely say we will never be back.