Ascend Midtown Apartments

B Walton

TERRIBLE. I wouldn’t tell anyone to move in here. As my least ends I was trying to see if I had either a security deposit or bond. I found out I had a bond & was trying to find out who the found was with I go up to the rent office to find out and they tell me I they work with a company called “Deposit Choices” and to call them to see how much my bond was. I call them & come to find out that Ascend Midtown does don’t do business with Deposit Choices. So why was I sent to them? And, this was the property manager who sent me to Deposit Choices. They do terrible business. They never answer the phone literally a 0/10

Leonie Lawrence

If I could give 0 stars I would. If you have an emergency or need to speak with a live person at the leasing office, don’t even try calling; they’ll never pick up the phone. It doesn’t matter how many times they’ve changed management, there’s still a lack of accountability. I’ve reached out to the leasing manager about an additional charge they “accidentally” added to my account that needed to be removed, and I’ve been promised by her assistant (on several occasions) that the issue would be resolved but to no avail. Even when I’ve made maintenance requests, I still have to walk to the leasing office after weeks have passed, to remind them that my apartment needs repair! They are disgusting. I can’t wait to leave.

Selah Hunter

When moving in there was constant mishaps on when the move in date was and when we’d be able to tour the place. They said our unit was updated with new appliances, that wasn’t correct. They said we’d have a microwave and fridge, that wasn’t true. There are cigarettes stains on the carpet. The closet doors get stuck and for one of them there’s carpet peeling revealing nails. When I moved in there was wet plaster above the window. The pool is never open. The toilets are always running causing problems when flushing. The ac doesn’t work regularly and caused a pool of water to form due to condensation. If your neighbor smokes it leaks into you home as well. The office phone is never answered. The office is always closed prematurely or opened late. Sometimes it’s closed with no warning, days on end. Though the place is conveniently located and low rent, with all the problems us tenants have faced it should cost even less.

mikalen stephens

I would never recommend this place to anyone! If you are thinking about moving here..don’t! I have had multiple issues with my apartment that are getting fixed two months later than when I complained about them..also misappropriated my deposit and when I showed proof of payment to cooperate they stopped emailing back. Anyone before cooperate that I have talked to has “left” the company. These people are sketchy!!