Address: 5010 US-169 N, New Hope, MN 55428, USA
Phone: +19522305150
Sunday: Closed
Monday: 7:30AM–6PM
Tuesday: 7:30AM–6PM
Wednesday: 7:30AM–6PM
Thursday: 7:30AM–6PM
Friday: 7:30AM–4PM
Saturday: 9AM–3PM
Robert Simon
had a shower installed in 2019. When replacing the caulk at the base I noticed water behind the caulk. Jason Lesser the tech came out and explained what was probably the cause, leak in the caulk, and that it was probably ok. I did have him fix the sliding shower door and he was informative and professional. Fixed door quickly and professionally.
Amber Courteau
Tyler Hickert did a wonderful job finishing the trim in my bathroom today! He even recommended a shower detail that could be updated from a previous portion of the project that would make it look a lot better, which I really appreciate.
Dave and Katie Scharfbillig
Alex and his crew did a high quality job installing windows for our whole house. They were friendly and overall very professional. Editing this review to reflect the ongoing service after 5 months. Communication between the various teams at Rusco just isn’t that great. We had an open service ticket immediately after install because a picture window on our front bow was broken on arrival along with a couple incorrectly made items. They opted to leave the window wrapping off (exposing all the excess insulation) because they weren’t sure whether they’d replace the glass pack or the entire window. After multiple calls trying to get information about wrapping the window no one seemed to really know what was going on. The install team (for the incorrectly ordered windows) and a separate service team (to replace the broken glass both saw the unwrapped window and couldn’t believe it was left that way. Finally after that episode the original installers came back and finished the wrapping. All this took somewhere between 6 and 8 weeks. The windows look nice on the house (all the outstanding issues took about 4-5 months to resolve) and the customer service team is pretty easy to work with. We have seen Kevin and Tyler twice from their field service team and they have been excellent and very knowledgeable. However there are major issues in communication and coordination between all the internal ”headquarters” teams at Rusco and it’s just left us feeling like the entire experience was average.
Brian Kelly
We have had Minnesota Rusco replace all of our windows and doors. Mike P came out to do some maintenance work on our front door. He was very knowledgeable and thorough with his work
Thanks! Your review is awaiting moderation.
That happens, leave a message and they will get back. Or call back later.
We offer quality replacement windows and do the installation at a fair price.
Windows replacement service is an excellent way to improve your curb appeal and increase energy efficiency at home.
Most people consider these projects when the siding shows signs of wear and tear, but you can do it whenever looking for better products.
Our experts take the least possible time to handle any siding replacement service.
Yes, our customers can always count on us to do an excellent job concerning siding solutions.
Yes, we believe we have a good reputation because many people can attest to that.
Yes, we are committed to doing excellent work regarding windows installation and stand behind it in case of any undesirable eventuality.
Yes, you can always call our staff any time to schedule an appointment
Yes, our window installation contractor in New hope is highly professional and delivers quality work.
When I was there, they had an entire area dedicated to bathrooms. Give them a call!!
Vinyl windows. You can get any kind of cladding and trim for the inside.
I started my remodel process at the MN state fair. I think they asked if i was the owner and that was it. No question of who they were working with on the project..
They work all over the metro
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.