Address: 951 Blountville Hwy, Bristol, TN 37620, USA
Phone: +14232122573
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
James Davidson
One star because "A window" was installed and another star because the installers were very professional. Missed a star because the original estimate of time was 4 months, it took 8. Missed another star because every time I reached out it was an average of 3 phone calls and messages before I could get a call back. Finally missed the last star because after waiting the 8 months for my window, it was the wrong window. The window which was requested was supposed to be a 60 inch wide with 20 inches of glass, so around a 24" window. They ordered and installed a 60 inch by 20 inch window leaving the glass only 13 inches tall. It looks so weird. No window size was on any correspondence with window world including the quote. Spoke with the estimator and we disagree on what was requested. I'm the customer so I guess I'm wrong. Called and texted the installation manager without any response. Why can't people just do what they are supposed do? Good luck using this company.
Linda Irvin
I will never use them ask about putting windows in mine home they gave me a price but have no idea what they were going to put in are what they look like a picture don't help to sale windows
Joseph DeStefano
I Paid $9000 for 2 patio doors and a slider One patio Door had a pet door. When pet door was locked an Irish Setter puppy was able to destroy the bottom of the Door This is not a large fully grown dog The product actually is a paper thin piece of Fiber glass with a Vinyl coating filled with Foam. Not warranted or suited for its purpose I have called Service and had no response from the company only saying it was my fault and they would not honor warranty the builder grade door it replaced lasted 15 yrs!! Against Fully Grown Great Pyrenees etc. next stop BBB
Charles Carder
We had a couple of extra large sliding glass doors that needed to be replaced so we reached out to Window World. Lance the salesman came out and was upfront on the turnaround time but assured us that we’d absolutely be happy with their work. And bit was he right!! Connor and his crew came out and removed our old doors and installed the news ones. Connor and his guys took their time and the new doors look amazing. I can’t thank these guys enough. -Charlie
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Thank you we will be building a new house soon. We will keep Window World in mind we are very interested in your product.
We do! Give us a call at 423-212-2573 and we can get a consultant to give you a free estimate. Thank you
We do not. We just do home exterior remodeling.
Window World does have a guarantee on all work and a honest great bunch of people
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30-60 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
I'm sorry, we don't.
Window world has installers. They have to install the windows for the warranty.
I'm a customer not a Window world employee.
Window World of the Tri-Cities offers storm doors with screens and glass, installed. We do not offer any repair services.
Sorry. We do not service Kentucky at all.
My car, my house and my insurance.. Point being the insurance for a claim you pay for when buting window(s) from them. They only make good on like "rock flung by a mower" not when the window frame is bent!
They are comparable, if not a little less. Our install and service crews are second to none. Thanks
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