Matrix Mitigation Services

Category: Water damage restoration service

Address: 4665 GA-332 STE F, Hoschton, GA 30548, USA

Phone: +17622215585

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Pat Sullivan

Oct 21, 2022

Matrix showed up the next day after an evening phone call. They were very professional and took care of my flood damage and were finished and out of my house in 3 days.

Brian Schlottmann

Oct 3, 2022

My mother's home with cast iron plumbing had a busted sewage line in her home bust open and, for quite some time, had been dumping waste sewage into her crawlspace undetected. Once discovered, you can't imagine the cleanup and mitigation services required!!! We called our insurance company and were referred to a large chain company. That was a colossal mistake. They left the mitigation incomplete and stated they couldn't remove the waste material. They assured me beforehand that they'd make it like it never happened. It was a nightmare. They wanted money for an incomplete job, and I still was in a mess. Enter Matrix Mitigation Services-- Jason and Nathan were terrific. They took the time to work with the insurance inspector and claims adjuster to demonstrate the work that the previous company never completed. Matrix got approval for the work and completed the job within three days of getting the insurance company's approval. Matrix helped out and found a resolution in the middle of our drama with another mitigation company and our insurance company. Thank you, guys!

Brenda Steward

Sep 29, 2022

This company backs up what they promise...Let me share this entire process was overwhelming..Matrix Mitigation was always a phone call away. They were there with me from beginning to end..If you are considering hiring them just know that they are the best..Very understanding as well .Thanks Matrix Mitigation

Cumba Bass

Sep 26, 2022

Extremely happy with Austin and his team!! They responded quickly to my home and they did a great job!

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Questions & Answers

Does my insurance cover water damage or water cleanup?

Matrix Mitigation Services | Aug 31, 2022
Matrix Mitigation Services | Aug 31, 2022

Your home may be covered by your insurance, depending on your specific policy. We can work with your insurance provider for a “stress free” claims process and confirm what is and is not covered by your current policy.

Can I turn off the equipment at night?

Matrix Mitigation Services | Aug 31, 2022
Matrix Mitigation Services | Aug 31, 2022

No, it is important the equipment is running around the clock. The more hours per day the equipment runs – the less days the equipment will be in your property. The equipment is strategically placed to encourage optimal drying. Turning off the equipment will only increase our dry time, and the threat of microbial growth and secondary damage.

How long does it take to dry my home or business?

Matrix Mitigation Services | Aug 31, 2022
Matrix Mitigation Services | Aug 31, 2022

The only answer is: It depends on the size and scope of the loss. Completely drying a structure depends on the type of water damage, how long the water dwelled, and the type of building materials involved. Many times, water damage to your home or business takes 2 to 3 days to dry. However, properties exposed to water damage for a long time will take longer to dry, so it is best to start as soon as possible!

What NOT To Do After Flooding?

Matrix Mitigation Services | Aug 31, 2022
Matrix Mitigation Services | Aug 31, 2022

Don't leave wet fabrics in place. Hang furs and leather goods. Don't leave books, magazines or other colored items on wet carpet or floors. Don't use your household vacuum to remove water. Don't use television or other household appliances. Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

What To Do After Flooding?

Matrix Mitigation Services | Aug 31, 2022
Matrix Mitigation Services | Aug 31, 2022

Remove excess water by mopping and blotting. Wipe excess water from wood furniture after removal of lamps and tabletop items. Remove and prop wet upholstery and cushions. Place aluminum foil or wood blocks between furniture legs and wet carpeting. Turn air conditioning on for maximum drying in summer. Remove colored rugs from wet carpeting. Remove art objects to a safe, dry place. Gather loose items from floors.

What can I do until help arrives?

Matrix Mitigation Services | Aug 31, 2022
Matrix Mitigation Services | Aug 31, 2022

After any water damage situation, your primary focus should be safety: Is it safe to stay in the house? Electrical and "slip and fall" hazards are some of the most prevalent concerns. Only do activities that are safe for you to perform. Wet materials can be VERY heavy. Be careful!

HOW DOES THE WATER DAMAGE RESTORATION PROCESS WORK?

Matrix Mitigation Services | Aug 31, 2022
Matrix Mitigation Services | Aug 31, 2022

1) We inspect your property’s water damage, determining the scope of water damage. 2) Water is removed using our powerful pumps/vacuums in the water removal process. 3) After most of the water is removed, we use specialized drying equipment harder to access water. 4) We clean restorable items using specialized cleaning & sanitization techniques. 5) Restoration can be minor, like replacing drywall panels, or major reconstruction.

How much does Water or Fire Restoration cost?

Matrix Mitigation Services | Aug 31, 2022
Matrix Mitigation Services | Aug 31, 2022

Every water damage or fire event is a little different, and requires a unique solution - so we will scope out the work and provide you with an estimate.

What is water restoration?

Matrix Mitigation Services | Aug 31, 2022
Matrix Mitigation Services | Aug 31, 2022

Water damage restoration is focused on repairing and restoring the water damage caused to a home or property. After the water mitigation process, our trained water damage restoration specialists will focus on reconstructing and rebuilding your home or business.

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