Arterra Apartments

Zach Nav

BEWARE parking is an absolute nightmare. Unless you pay for overpriced parking spots which are not tied into rent your basically left to figure it out yourselves. Little to no support from management. Extremely disappointed

Emmanuel Boylan

The pool looks dirty often, the water gets brown and gross. We were told they can’t get the chemicals right. The manager Lilah is very helpful. She cares about her tenants. Her customer service skills and management ability keeps tenants loyal to the property. The other employees in the office are a mess. Jessica looks for problems rather than being a problem solver. She has no customer service skills at all. She thinks she knows it all, and she treats good tenants like they are disposable. Someone needs to sit her down and train her on customer service, she no help at all. The glorified leasing agent is bad for customer retention, please send her back to school. Air conditioning is old and doesn’t work well in summer months. The bbq area is full of roaches, so don’t grill there.

layla hogan

If you’re ever in the market for an apartment I recommend Arterra Apartments! All of the office staff are amazing. Very professional. Every conversation feels genuine! I love living here. The apartments are huge and definitely worth it. The girls in the office made moving easy :)))

rustysouls 81

We relocated from another state and our relocation company recommended this apartment, I have paid a premium to rent the apartments and when collected the keys from the front office and entered the apartment there were poisonous …Dear RustySouls81, Our team takes all reviews very seriously and we're sorry to see your low rating and unfavorable feedback regarding our team members and your home. We hear and understand you are frustrated and want to resolve as quickly as possible. Please know we are very passionate about providing outstanding service, amazing amenities and luxury comfort for all our residents. Feel free to call me directly so we can discuss your thoughts and work with you to resolve any concerns or issues you are having at our community. We want you to be happy and appreciate your residency. Regards, Lilah Community Manager (888) 643-3044