Boulder Canyon

Category: Apartment complex in West Jordan, Utah

Address: 5517 Slate Canyon Dr, West Jordan, UT 84081, USA

Phone: +18018264200

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Brandon Pekarek

Aug 18, 2021

We have been here for just over 3 months now and the community has remained upkept and very comfortable. The apartment is nicely updated and the community does offer nice amenities. The gym does not have Gold’s Standard equipment, but still has everything one needs to get a great workout in. The office staff is always super welcoming, friendly, and willing to help. Moving here from out of state, we’ve had plenty of talks with Broca about the area, UT, national parks and travel ideas and she’s always giving us great plans and has been incredible. The maintenance guys have always been right over to work on the apartment if something is needed. Frank especially has been super great to work with. Super nice and respectful of our space and all out good dude!

Kacie R

Apr 28, 2021

I have mixed feelings about Boulder Canyon apartments. I moved out over 3 months ago and have yet to receive my deposit back. The office is unreasonably difficult to get ahold of. If you need to speak to someone immediately, be prepared to …Kacie, thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. I understand that we have been communicating and have been trying to figure out the refund issue. As of Monday, we have requested to void the first refund check that was sent out and lost back in February. The new refund will be sent FedEx overnight to a sister property close to where you are located. Once I receive confirmation and tracking information from our accounting department, I will share this information with you. Our entire team has read your review and we are working toward making improvements to ensure this doesn't happen again. Thank you for making your home here at Boulder Canyon. Your feedback will help us to enhance our level of service, and we look forward to having the opportunity to earn your trust again. Please continue to communicate with us should you see anything else that needs improvement. Respectfully, Boulder Canyon

Chelsea Bea

Apr 25, 2021

We are moving in soon, and we are excited to be in a decent priced townhome and as decent as the prices sound the staff is super difficult to get ahold of. I've tried for days and days (over 6 calls between my husband and I in the course of …Hi Chelsea, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We work hard to provide a fantastic experience to everyone and it's discouraging to see that you had a negative experience thus far. We'd like the opportunity to turn your experience around. I see that we have you scheduled to move in today and our manager will personally meet with you to discuss this issue further. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Respectfully, Boulder Canyon

Lindsey Woodhead

Feb 8, 2021

They put on a GREAT first impression (like most places) to get you in and sign a lease. Now they are charging me $2,000 for new carpet because they’re saying that my dog who’s been potty trained, and not had a single accident, for 7 YEARS peed on the carpet (yes she’s lived in apartments before, nothing new) and they had to replace the carpet. They couldn’t even tell me where the accident was. And I just received a phone call saying that I haven’t set up a payment plan with them to pay the $2,000 back when I have set one up 2 times. So now that I am going to set up a payment plan for the THIRD time. Maybe, in this case, third time is the charm? Incompetent crooks is what this place is full of. Keep looking, and good luck.

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Questions & Answers

Do u guys know what time the ice cream truck come there the apartment

D squad | Apr 30, 2020
DaPaPaJJ | May 1, 2020

Not on a schedule. He/she is independent.

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