Sherman Chan, MD

Gg Gg

HORRIBLE, IRRESPONSIBLE AND UNRESPONSIVE. I saw Dr. Sherman Chan for a few years too many. I thought his treatments would help me, but absolutely did not. In fact, the multiple antibiotics he prescribed me damaged my digestive system severely. I can not count the number of tests I took, different medications I was put on, none of which helped. Some of the procedures he suggested were experimental - he didn't even expect to find anything, but didn't seem to care about the large side effects or pain they would cause me. His staff are rude most of the time you call, and his secretary can be very obnoxious. One time I made an appointment to see him because my symptoms were pretty bad. Day of my appointment, I get a call that he has emergency surgery & has to cancel (NOT the first time this happened to me either with this particular doctor). I was upset, but the receptionist assured me she had another appointment available the very next afternoon. Fine. Next day comes & I have already taken off MORE time from work in order to make this 2nd appointment. I call to see if there's any cancellations that would allow me to come in earlier then my 3 PM appointment. The woman on the phone says, absolutely, there's no wait right now (this was around 1 PM). So I hop in my car and get there within 10 minutes. I walk in and the receptionist at the desk looks blankly at me when I tell her my name & that I was told I could come in now. She then tells me the doctor has yet AGAIN left HALF AN HOUR AGO for emergency surgery, was not coming back & that she has no idea who I spoke to because she is the only one in that office right now. She could not even answer for me why no one called me to tell me my appointment would be cancelled again! I left multiple requests for the doctor to call me with results. These were mostly ignored. I had to come in person to get my test results. Or the doctor would call me with the results the day of my appointment which was usually more than a week after results had come in. When confronted about this, the doctor would always either deny getting the messages or say he called me as soon as he saw it (usually the day I was coming in). Once, after several requests from his staff, I finally did get a call from Dr. Chan, but the phone literally rang once & went straight to voicemail. I immediately tried calling the office back, but could not get him on the phone or get another call back. This office was literally just looking for ways to keep you coming back for more tests & procedures so they can continue to bill your insurance. They really don't care about how you feel and don't have the honesty to tell you that they don't know how to treat you properly. SEEING DR. CHAN WAS HONESTLY A HUGE WASTE OF TIME AND A HUGE DISAPPOINTMENT. HE WAS UTTERLY USELESS.

Syed Aun Shah

Excellent

clark inwald

I received medical treatment from Dr. Chan more than 4 years now for multiple issues, including procedures and medications. I like his approach, always explaining his recommended course of action, starting from the least invasive and proceeding to the next option if problem not resolved. Unlike some other doctors, I never feel rushed and that I'm part of the decision making process. And he and his office have gone out of the way to ensure that I'm able to have my insurance plan cover the most suitable medications for me.

Jaison Joykutty

The staff is so unprofessional and never help you. I have been waiting for 3 weeks for an authorization but they still haven't put it in but they claim they did. I called the insurance to check up on them n they said they don't have it. They offered to call them and ask and to which the staff doesn't even pick up the phone call. You're better of not getting treated than coming here because ultimately the result will still be the same except u waste your time and effort on something the staff won't bulge to do