Trying to help my mom with calling for her interview, she's been calling for three days and haven't even spoke with a person. She went to the Job Center to call and still can't get to anyone.
Elizabeth Hively
Sep 28, 2022
Tried using the call back method after 2.5 hours on hold.
Got a call back from Quin pressed 1 then was told I was out of time and disconnected. I wait 1 hour 45min for that call back.
I think this is a way to discourage people from applying.
Joseph Russell
Sep 22, 2022
Hello I got a letter in the mail since you guys just hours are Monday through Friday 7:30 a.m. to 4:30 p.m. but currently to the Google page you guys are closed stay open till the scheduled time
Chanel D
Sep 16, 2022
I just moved to the county & I hope no one says I never tried to update my information, no one ever answers the phone. I can’t even get access to the portal to do it myself. It’s ridiculous & I refuse to wait for a hour plus.
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Questions & Answers
Can I change my address on line
Carlene Fowler | Oct 29, 2018
Summit County DJFS | Oct 29, 2019
Please visit the Summit County Department of Job and Family Services website at https://summitdjfs.org for information about programs and services or to ask questions. The agency website is regularly monitored so that staff can quickly respond to all concerns.
https://www.summitdjfs.org/contact/questions.html
If I am homeless and have no job and I've been told to do so many volunteer hours and have the person or company I'm volunteering for sign a paper. Do I have to send this paper in every month or just one time?
Hello, sorry I have 2 questions what is the (330) # for the Job and Family Services Building instead of the (866)#
Also
Does the JFS Building give out bus passes
for the Metro
Does the
Chykela Williams-Glover | Oct 29, 2019
Payton Sandmann | Oct 28, 2020
Was the 330# ever given
Im on welfare and i just got a job, I need to call and tell someone but not sure who to talk to?
Jordan Willard | Oct 29, 2019
Thomas Fenner | Oct 29, 2019
You have 10 days to report the any changes.
Can I reapply online? I have no way to get to the office.
Natalie Johnsom | Oct 29, 2018
Dorothy Conrad | Oct 29, 2018
Yes
How to get through i call in morn,afternoon just macho e is there another number to call to take to anyo e there.
Debra Ellis | Oct 29, 2018
Ben Cosgrove (Bencozzy) | Oct 29, 2018
No
What we need to do to get Medicaid?
IQshaSumni Babies | Oct 29, 2018
Monica “Moni” Moening | Oct 29, 2018
You need to fill out an application. With the application you need to have a birth certificate and social security card for everyone who's getting Medicaid. Anyone who is working will need to turn in paystubs and schedule. You're going to need a copy of the lease agreement and any bills you have for the residence where you reside. It seems like a lot but you only have to show this information once a year and I am pretty sure that you can do it by mail after the initial interview.
Hope this helps!! Good luck, go down there as early as possible in the morning to avoid the lines!
my power went out from 2am til 11 am sunday and i was told i could get my EBT card refilled. if that is so, how do i do it? you need receipts?
danny boatwright | Aug 29, 2022
Angela Davis | Aug 29, 2022
I would call the department but I don’t think you need receipts
Is this place open to the public for walk ins yet??!?
ilyclapx | Apr 1, 2022
Angela Davis | Apr 1, 2022
Yes they are open daily from 8-4 with masks optional
Can we walk in now????
ilyclapx | Apr 1, 2022
Maggs Murphy | May 1, 2022
Yes you can go in now
My mom has passed with benefits still on card.can i use them or do they go back to state...?
kimberly seibel | Jan 31, 2022
Marsilles Grier | Jan 31, 2022
Prayers for your loss , if her benefits are used up the same month she passed they can't do anything. If she still receives any after they receive her information they will find a way to have you repay it .
How do I update my information
Diane Rager | Dec 2, 2021
Faye M | Dec 2, 2021
Either online or go in
Do i need a appointment or can i walk in to ask what going on with my benefits
Rebeca James | Oct 28, 2021
Angela Davis | Oct 28, 2021
You need to make an appointment because all of the case workers are working from home. It’s best to call in.
Is this office open to the public yet?
Lisa, Fetter | Oct 28, 2021
D A (The Raptor) | Oct 28, 2021
Nope. No places like that are open anymore. It's as if the zombie apocalypse is happening.
They say the department is closed but I need to update my food stamps and my medical card what do I do
Laurie Vanhorn | Oct 28, 2021
Ahmetvali Amiri | Oct 28, 2021
It's open now, but when I went I just took the paper, pay stamps, they said said I can take that inside but for food stamp they said I have to call.
Is there an after hours drop box?
H S | Oct 28, 2021
James Lively | Oct 28, 2021
Yes
How much money can you make to recieve medical assistence
This is more of a forum for asking about a business's availability and such. You'll have to call them or go in for that kind of a question!
If they are closed on President's Day is there somewhere down there that I can drop my paper like a slot that goes inside there or do I have to wait until they open so I can have it faxed up there
Brenda Mcglothlin | Oct 28, 2020
Burdie Marker | Oct 28, 2020
I would think they would have a receivable slot like they had at the old place if they were closed
What is the email address I am supposed to use and the fax number so I can send them my information ?
Leighshon Mckay | Oct 28, 2020
Sonya Bell | Oct 28, 2020
It should be on their website half to go look
Can I get help with rent assistance and who to contact?
Sabrina K. | Oct 28, 2020
Latasha Weekly | Oct 28, 2020
Contact your case worker for more information, and fill out a prc application, if you have eviction from the court like a pink slip then you take that to your case worker letting her/him you getting evicted. It takes 30 days to process.
Do this place have a mail box or somthing outside of the building ? I need to turn in paper work but won’t get off till they close
JeepPrincess | Oct 28, 2020
Medusa InAkron | Oct 28, 2020
Yes, there is a droplbox outside the building.
Can I fax required documentation instead of going to the office
Sharon Harrison | Oct 29, 2019
Henry King | May 1, 2022
I need a statement of not having any income is there anyway I can get statement without coming into the office?
I am the custodial grandparent of 4 minor children. I receive Child Only benefits for them. If enrolled in All Sports Camp through Green Local School is this paid for since it is through local school district?
Brian E. Stiles Sr. | Oct 29, 2019
Georganna Hopson | Oct 29, 2019
No
I turned in paper to verify rent increase. When do my food stamps get raised.
Tonya Halchak | Oct 29, 2019
Thomas Fenner | Oct 29, 2019
It takes 10 business days to process. Have a great day.
I'm 18 and my mom removed my insurance so now I have none. But I need to get insurance because my wisdom teeth need pulled. However, I do not have a job yet. How do i get insurance without having a job?
Autumn Mills | Oct 29, 2019
Thomas Fenner | Oct 29, 2019
You don't need a job to apply for medicaid. Just apply, explore what Summit County has to offer.
Are there certain days the office doesn't accept walk ins?
LaLa Delaine | Oct 29, 2019
Thomas Fenner | Oct 29, 2019
Saturday and Sundays @jfs you can walk in but to interview will be on the phone.
Lost Food stamp card ? Where do I call to replace it
Cindy Coffy | Oct 29, 2019
Thomas Fenner | Oct 29, 2019
Call the Ohio directional card
Will I be able to get replacement food stamps since I was without power for 32 hrs due to severe storms?
Joey Chalet | Oct 29, 2019
Thomas Fenner | Oct 29, 2019
You need to get verification from your electronic company about your power outage.
My daughter is 17 and in receipt of Medicaid - Ohio Buckeye. She will be moving to Minnesota to start college this summer and turns 18 in September. Will her Ohio Buckeye work in Minnesota? Is there a state to state transfer of Medicaid option?
Jeff Largent | Oct 29, 2019
Kayla Coljohn | Oct 29, 2019
Ohio buckeye is for ohio. Once she knows where she is moving, she can call the county a few weeks before she moves and get it set up to transfer. They will need a few weeks before she actually moves to get all the transfer paperwork processed. Every County has different guidelines so there is a chance her benefits may change a bit when she transfers. Call her case manager and ask these questions.
why i have not received my food stamps for part of March
Denise Sykes | Oct 29, 2019
Thomas Fenner | Oct 29, 2019
Call the agency so they can look up your case.
Not sure how to add a comment but This place is closed today. Google is too slow at giving accurate information. The doors are closed today 2/18/19
I tried and they will not. They said that they only give rides to redetermination appointments and not to appeal hearings. I have been trying to work on this for over a week now. What do I do since my hearing is on Monday morning? The insurance is also saying that I have used ALL of my trips with them for the year. Can't they add some because of my disability? I'm not permitted to drive due to several Medical condition and the doctor said that I would never be able to get my license back due to the medical conditions.
Call the agency that has your open case and they will give you directives on what action you need to take to transfer your case.
How do i talk to a worker on the phone
Carletta Williams | Oct 29, 2018
Cathy Garland | Oct 29, 2019
I need help no one ever calls you back
Hi I received my first month's benefits on my EBT card on the 11th of the month in the past my card reloaded the same day the next month for some reason when I check on availability date for reloading it says it's not available how do I find out
Trippin & Flippin Sandy | Oct 29, 2018
Georganna Hopson | Oct 29, 2018
Load date is based on case #, you can call in to find load date
How can I apply for medicaid?
Becky Ann | Oct 29, 2018
Georganna Hopson | Oct 29, 2018
Call 18446406446
how to obtain Medicaid card for my mother never received one. she has been on Medicaid for four years.
Sandra Finley | Oct 29, 2018
Georganna Hopson | Oct 29, 2018
Call in to c y not sent
I need a replacement food stamp card can I do it on line ?
Clydia Lucas | Oct 29, 2018
Georganna Hopson | Oct 29, 2018
No you must call food stamps 18663863071 and it will ask for card # just wait until it ask for your personal info like ss, put in info and hit button for lost/stolen card
If a recertification application for food stamps have to be turned back in by a certain date do you have to take it in personally Or can someone drop it off for you
Bessie Harmon | Oct 29, 2018
Celeste Stratos | Oct 29, 2018
They have a drop box so unless you have to meet with someone personally, you can have someone else drop them off.
Hello. what should we do when we are moving out of state?
Theresa Cao | Oct 29, 2018
jeff humberson | Oct 29, 2018
call them at 844 640 6446
How can I find out the status of my snap application?
Barry Smith | Oct 29, 2018
jeff humberson | Oct 29, 2018
call them at 844 640 6446
If a person has their drivers license suspended because of outstanding child support obligations, what is generally required by child support in order for that person to get their drivers license reinstated, as far as payment, fees, etc?
Bambi Henry | Oct 29, 2018
jeff humberson | Oct 29, 2018
this agency does not deal with child support. child support is another agency located in downtown akron across from lock 3
Is it true you can only call now and not able to go in anymore ?
Dominque Wilson | Oct 29, 2018
Georganna Hopson | Oct 29, 2018
Yes and no, all appointments, interviews, applications and questions are done over the phone, you can come in to drop off info and have it scanned ask some questions, but the people you talk to are not caseworkers and can not run your case
Is job & family services still giving out vouchers for back to school if you have a EBT card
Bird Smith | Oct 29, 2018
jeff humberson | Oct 29, 2018
that wasn't summit county. it was stark. but no they are not
Applied for food assistance and it been over the 10 business days to get the card what should I do?
Catherine Meloche | Oct 29, 2018
jeff humberson | Oct 29, 2018
call 866 386 3071
how to check on my eligibility health insurance
Michelle Prince | Oct 29, 2018
jeff humberson | Oct 29, 2018
call them at 844 640 6446
How do I get a hold of someone to reschudeal my appointment !! I can't make it
Courtney Admire | Oct 29, 2018
Georganna Hopson | Oct 29, 2018
Is the appt at the job center on tallmadge? If so you must go or you could be sanctioned
How do I take someone off my food stamps
Debra Harmon | Oct 29, 2018
Georganna Hopson | Oct 29, 2018
Just call it in and say you want them taken off
What is a q and b program
Christine Starcher | Oct 29, 2018
jeff humberson | Oct 29, 2018
its the qmb program. Qualified Medicare Beneficiary, A1: The QMB program is a Medicaid benefit that assists low-income Medicare beneficiaries with Medicare Part A and Part B premiums and cost sharing, including deductibles, coinsurance, and copayments
How do someone check on an case
Antoinette Jefferson | Oct 29, 2018
jeff humberson | Oct 29, 2018
call them at 844 640 6446
How do i get a cut off letter? I moved and need it.
April A. | Oct 29, 2018
Georganna Hopson | Oct 29, 2018
Call and ask for 1 or see if they already sent it out
just completed my application for ohio snap benefits...was told at the end...i have to go to show id and social security card in person...im in summit county, Ohio...where is that at?