Summit County Department of Job and Family Services

Category: County government office in Akron, Ohio

Address: 1180 S Main St #102, Akron, OH 44301, USA

Phone: +18446406446

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Katie Blazick

Sep 28, 2022

Trying to help my mom with calling for her interview, she's been calling for three days and haven't even spoke with a person. She went to the Job Center to call and still can't get to anyone.

Elizabeth Hively

Sep 28, 2022

Tried using the call back method after 2.5 hours on hold. Got a call back from Quin pressed 1 then was told I was out of time and disconnected. I wait 1 hour 45min for that call back. I think this is a way to discourage people from applying.

Joseph Russell

Sep 22, 2022

Hello I got a letter in the mail since you guys just hours are Monday through Friday 7:30 a.m. to 4:30 p.m. but currently to the Google page you guys are closed stay open till the scheduled time

Chanel D

Sep 16, 2022

I just moved to the county & I hope no one says I never tried to update my information, no one ever answers the phone. I can’t even get access to the portal to do it myself. It’s ridiculous & I refuse to wait for a hour plus.

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Questions & Answers

Can I change my address on line

Carlene Fowler | Oct 29, 2018
Summit County DJFS | Oct 29, 2019

Please visit the Summit County Department of Job and Family Services website at https://summitdjfs.org for information about programs and services or to ask questions. The agency website is regularly monitored so that staff can quickly respond to all concerns. https://www.summitdjfs.org/contact/questions.html

Why have I not receive my food stamps for the month

DAPHNE WALLACE | Oct 29, 2018
Anthony Bennett | Oct 29, 2018

They did not load

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Cani do it on line

Rita Demetroff | Oct 29, 2017
Michael Kalla | Oct 29, 2019

Need to talk to case mgr

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Do anybody know their email address

Kierra Woofter | Oct 29, 2019
Greta Ellis | Oct 28, 2021

Send me your fax number please

Can we walk in today

Donna Gaines | Oct 28, 2020
Mary Claxton | Oct 28, 2021

Can we walk in now

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If I am homeless and have no job and I've been told to do so many volunteer hours and have the person or company I'm volunteering for sign a paper. Do I have to send this paper in every month or just one time?

Michelle Hart | Oct 29, 2018
A. S. | Oct 28, 2020

Every week or two weeks I think

Is this place to apply for Medicaid servce?

Noryeta Jenkins | Jul 30, 2022
Angela Davis | Jul 30, 2022

Yes

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Hello, sorry I have 2 questions what is the (330) # for the Job and Family Services Building instead of the (866)# Also Does the JFS Building give out bus passes for the Metro Does the

Chykela Williams-Glover | Oct 29, 2019
Payton Sandmann | Oct 28, 2020

Was the 330# ever given

Im on welfare and i just got a job, I need to call and tell someone but not sure who to talk to?

Jordan Willard | Oct 29, 2019
Thomas Fenner | Oct 29, 2019

You have 10 days to report the any changes.

Can I reapply online? I have no way to get to the office.

Natalie Johnsom | Oct 29, 2018
Dorothy Conrad | Oct 29, 2018

Yes

How to get through i call in morn,afternoon just macho e is there another number to call to take to anyo e there.

Debra Ellis | Oct 29, 2018
Ben Cosgrove (Bencozzy) | Oct 29, 2018

No

What we need to do to get Medicaid?

IQshaSumni Babies | Oct 29, 2018
Monica “Moni” Moening | Oct 29, 2018

You need to fill out an application. With the application you need to have a birth certificate and social security card for everyone who's getting Medicaid. Anyone who is working will need to turn in paystubs and schedule. You're going to need a copy of the lease agreement and any bills you have for the residence where you reside. It seems like a lot but you only have to show this information once a year and I am pretty sure that you can do it by mail after the initial interview. Hope this helps!! Good luck, go down there as early as possible in the morning to avoid the lines!

my power went out from 2am til 11 am sunday and i was told i could get my EBT card refilled. if that is so, how do i do it? you need receipts?

danny boatwright | Aug 29, 2022
Angela Davis | Aug 29, 2022

I would call the department but I don’t think you need receipts

how do i unlock an ebt card?

susie costell | Aug 29, 2022
Taylor Varner | Aug 29, 2022

Call number. U can put in personal information

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Can I do an application for food stamps online

Mary Pfeiffer | May 31, 2022
Angela Davis | May 31, 2022

I’m not sure

Is this place open to the public for walk ins yet??!?

ilyclapx | Apr 1, 2022
Angela Davis | Apr 1, 2022

Yes they are open daily from 8-4 with masks optional

Can we walk in now????

ilyclapx | Apr 1, 2022
Maggs Murphy | May 1, 2022

Yes you can go in now

My mom has passed with benefits still on card.can i use them or do they go back to state...?

kimberly seibel | Jan 31, 2022
Marsilles Grier | Jan 31, 2022

Prayers for your loss , if her benefits are used up the same month she passed they can't do anything. If she still receives any after they receive her information they will find a way to have you repay it .

How do I update my information

Diane Rager | Dec 2, 2021
Faye M | Dec 2, 2021

Either online or go in

Do i need a appointment or can i walk in to ask what going on with my benefits

Rebeca James | Oct 28, 2021
Angela Davis | Oct 28, 2021

You need to make an appointment because all of the case workers are working from home. It’s best to call in.

Is this office open to the public yet?

Lisa, Fetter | Oct 28, 2021
D A (The Raptor) | Oct 28, 2021

Nope. No places like that are open anymore. It's as if the zombie apocalypse is happening.

They say the department is closed but I need to update my food stamps and my medical card what do I do

Laurie Vanhorn | Oct 28, 2021
Ahmetvali Amiri | Oct 28, 2021

It's open now, but when I went I just took the paper, pay stamps, they said said I can take that inside but for food stamp they said I have to call.

Is there an after hours drop box?

H S | Oct 28, 2021
James Lively | Oct 28, 2021

Yes

How much money can you make to recieve medical assistence

Donielle Butcher | Oct 28, 2020
John Tolliver | Oct 28, 2020

Call Job/Family Svs/S.main St., Akron

i just want to know did i have a medicate

Ani Rai | Oct 28, 2020
David B | Oct 28, 2020

This is more of a forum for asking about a business's availability and such. You'll have to call them or go in for that kind of a question!

If they are closed on President's Day is there somewhere down there that I can drop my paper like a slot that goes inside there or do I have to wait until they open so I can have it faxed up there

Brenda Mcglothlin | Oct 28, 2020
Burdie Marker | Oct 28, 2020

I would think they would have a receivable slot like they had at the old place if they were closed

What is the email address I am supposed to use and the fax number so I can send them my information ?

Leighshon Mckay | Oct 28, 2020
Sonya Bell | Oct 28, 2020

It should be on their website half to go look

Can I get help with rent assistance and who to contact?

Sabrina K. | Oct 28, 2020
Latasha Weekly | Oct 28, 2020

Contact your case worker for more information, and fill out a prc application, if you have eviction from the court like a pink slip then you take that to your case worker letting her/him you getting evicted. It takes 30 days to process.

Do this place have a mail box or somthing outside of the building ? I need to turn in paper work but won’t get off till they close

JeepPrincess | Oct 28, 2020
Medusa InAkron | Oct 28, 2020

Yes, there is a droplbox outside the building.

Can I fax required documentation instead of going to the office

Sharon Harrison | Oct 29, 2019
Henry King | May 1, 2022

I need a statement of not having any income is there anyway I can get statement without coming into the office?

I am the custodial grandparent of 4 minor children. I receive Child Only benefits for them. If enrolled in All Sports Camp through Green Local School is this paid for since it is through local school district?

Brian E. Stiles Sr. | Oct 29, 2019
Georganna Hopson | Oct 29, 2019

No

I turned in paper to verify rent increase. When do my food stamps get raised.

Tonya Halchak | Oct 29, 2019
Thomas Fenner | Oct 29, 2019

It takes 10 business days to process. Have a great day.

I'm 18 and my mom removed my insurance so now I have none. But I need to get insurance because my wisdom teeth need pulled. However, I do not have a job yet. How do i get insurance without having a job?

Autumn Mills | Oct 29, 2019
Thomas Fenner | Oct 29, 2019

You don't need a job to apply for medicaid. Just apply, explore what Summit County has to offer.

Are there certain days the office doesn't accept walk ins?

LaLa Delaine | Oct 29, 2019
Thomas Fenner | Oct 29, 2019

Saturday and Sundays @jfs you can walk in but to interview will be on the phone.

Lost Food stamp card ? Where do I call to replace it

Cindy Coffy | Oct 29, 2019
Thomas Fenner | Oct 29, 2019

Call the Ohio directional card

Will I be able to get replacement food stamps since I was without power for 32 hrs due to severe storms?

Joey Chalet | Oct 29, 2019
Thomas Fenner | Oct 29, 2019

You need to get verification from your electronic company about your power outage.

My daughter is 17 and in receipt of Medicaid - Ohio Buckeye. She will be moving to Minnesota to start college this summer and turns 18 in September. Will her Ohio Buckeye work in Minnesota? Is there a state to state transfer of Medicaid option?

Jeff Largent | Oct 29, 2019
Kayla Coljohn | Oct 29, 2019

Ohio buckeye is for ohio. Once she knows where she is moving, she can call the county a few weeks before she moves and get it set up to transfer. They will need a few weeks before she actually moves to get all the transfer paperwork processed. Every County has different guidelines so there is a chance her benefits may change a bit when she transfers. Call her case manager and ask these questions.

why i have not received my food stamps for part of March

Denise Sykes | Oct 29, 2019
Thomas Fenner | Oct 29, 2019

Call the agency so they can look up your case.

Not sure how to add a comment but This place is closed today. Google is too slow at giving accurate information. The doors are closed today 2/18/19

Plextor | Oct 29, 2019
Thomas Fenner | Oct 29, 2019

President day

Where can I make an overpayment payment at

Beth Tennant | Oct 29, 2019
Thomas Fenner | Oct 29, 2019

You can come into the office.

I have an appeal hearing on Monday and this is Friday and I cannot find my paperwork and the agency is saying that they won't give me a ride to and from the appointment. I was told that they would because of my health and type of insurance.

Tammy Wade | Oct 29, 2019
Tammy Wade | Oct 29, 2019

I tried and they will not. They said that they only give rides to redetermination appointments and not to appeal hearings. I have been trying to work on this for over a week now. What do I do since my hearing is on Monday morning? The insurance is also saying that I have used ALL of my trips with them for the year. Can't they add some because of my disability? I'm not permitted to drive due to several Medical condition and the doctor said that I would never be able to get my license back due to the medical conditions.

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Are you guys open tomorrow on Martin Luther king jr day

Dridri Squad | Oct 29, 2019
Sara Cerk | Oct 29, 2019

No

Do call for unemployment appointment

dylan atkinson | Oct 29, 2019
Tamara Dennis | Oct 29, 2019

This office is for Medicaid and Food Assistance

I need to speak with a case management are foodstamps have not been released and it always released on the fourth need to no why

Haylee Defibaugh | Oct 29, 2019
Megan Van Voorhis | Oct 29, 2019

They probably just forgot to add them on your card. Same thing happened to me. Had to go to two different places to talk to someone

What is the name of the place that helps you find a job?

Misti Garland | Oct 29, 2019
Megan Van Voorhis | Oct 29, 2019

Ohio means jobs. Right next to jbs in talmadge

Will the Akron office be open on 12/31/2018?

Justin McCarty | Oct 29, 2019
Thomas Fenner | Oct 29, 2019

Yes it will be open.

What is the income guidelines for medical

Kasey Martin | Oct 29, 2019
Dennis | Oct 29, 2019

Household and income

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How do I change my address

Carole manthe | Oct 29, 2019
Georganna Hopson | Oct 29, 2019

Just send in or bring in your lease or rent receipt

Can i apply online

robin ruple | Oct 29, 2019
Alvin Blackmon | Jan 31, 2022

How to apply for food card

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Can i just walk in

Justin Bethune | Oct 29, 2019
Heath Cooper | Oct 29, 2019

Yes

How do i transfure my case to another county ?

Linda Rollins | Oct 29, 2018
shovonne johnson | Oct 29, 2018

Call the agency that has your open case and they will give you directives on what action you need to take to transfer your case.

How do i talk to a worker on the phone

Carletta Williams | Oct 29, 2018
Cathy Garland | Oct 29, 2019

I need help no one ever calls you back

Hi I received my first month's benefits on my EBT card on the 11th of the month in the past my card reloaded the same day the next month for some reason when I check on availability date for reloading it says it's not available how do I find out

Trippin & Flippin Sandy | Oct 29, 2018
Georganna Hopson | Oct 29, 2018

Load date is based on case #, you can call in to find load date

How can I apply for medicaid?

Becky Ann | Oct 29, 2018
Georganna Hopson | Oct 29, 2018

Call 18446406446

how to obtain Medicaid card for my mother never received one. she has been on Medicaid for four years.

Sandra Finley | Oct 29, 2018
Georganna Hopson | Oct 29, 2018

Call in to c y not sent

I need a replacement food stamp card can I do it on line ?

Clydia Lucas | Oct 29, 2018
Georganna Hopson | Oct 29, 2018

No you must call food stamps 18663863071 and it will ask for card # just wait until it ask for your personal info like ss, put in info and hit button for lost/stolen card

If a recertification application for food stamps have to be turned back in by a certain date do you have to take it in personally Or can someone drop it off for you

Bessie Harmon | Oct 29, 2018
Celeste Stratos | Oct 29, 2018

They have a drop box so unless you have to meet with someone personally, you can have someone else drop them off.

How does the process go when doing home daycare?

Alysia Reed | Oct 29, 2018
Alysia Reed | Oct 29, 2018

Daycare

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How can I get my case number

Toni Macaluso | Oct 29, 2018
jeff humberson | Oct 29, 2018

call them at 844 640 6446

Hello. what should we do when we are moving out of state?

Theresa Cao | Oct 29, 2018
jeff humberson | Oct 29, 2018

call them at 844 640 6446

How can I find out the status of my snap application?

Barry Smith | Oct 29, 2018
jeff humberson | Oct 29, 2018

call them at 844 640 6446

If a person has their drivers license suspended because of outstanding child support obligations, what is generally required by child support in order for that person to get their drivers license reinstated, as far as payment, fees, etc?

Bambi Henry | Oct 29, 2018
jeff humberson | Oct 29, 2018

this agency does not deal with child support. child support is another agency located in downtown akron across from lock 3

Is it true you can only call now and not able to go in anymore ?

Dominque Wilson | Oct 29, 2018
Georganna Hopson | Oct 29, 2018

Yes and no, all appointments, interviews, applications and questions are done over the phone, you can come in to drop off info and have it scanned ask some questions, but the people you talk to are not caseworkers and can not run your case

Is job & family services still giving out vouchers for back to school if you have a EBT card

Bird Smith | Oct 29, 2018
jeff humberson | Oct 29, 2018

that wasn't summit county. it was stark. but no they are not

Applied for food assistance and it been over the 10 business days to get the card what should I do?

Catherine Meloche | Oct 29, 2018
jeff humberson | Oct 29, 2018

call 866 386 3071

how to check on my eligibility health insurance

Michelle Prince | Oct 29, 2018
jeff humberson | Oct 29, 2018

call them at 844 640 6446

How do I get a hold of someone to reschudeal my appointment !! I can't make it

Courtney Admire | Oct 29, 2018
Georganna Hopson | Oct 29, 2018

Is the appt at the job center on tallmadge? If so you must go or you could be sanctioned

How do I take someone off my food stamps

Debra Harmon | Oct 29, 2018
Georganna Hopson | Oct 29, 2018

Just call it in and say you want them taken off

What is a q and b program

Christine Starcher | Oct 29, 2018
jeff humberson | Oct 29, 2018

its the qmb program. Qualified Medicare Beneficiary, A1: The QMB program is a Medicaid benefit that assists low-income Medicare beneficiaries with Medicare Part A and Part B premiums and cost sharing, including deductibles, coinsurance, and copayments

How do someone check on an case

Antoinette Jefferson | Oct 29, 2018
jeff humberson | Oct 29, 2018

call them at 844 640 6446

How do i get a cut off letter? I moved and need it.

April A. | Oct 29, 2018
Georganna Hopson | Oct 29, 2018

Call and ask for 1 or see if they already sent it out

just completed my application for ohio snap benefits...was told at the end...i have to go to show id and social security card in person...im in summit county, Ohio...where is that at?

Stephen Moravcik | Oct 29, 2018
Georganna Hopson | Oct 29, 2018

1180 south main st

Do they have walk ins for food assistance?

Stephen Moravcik | Oct 29, 2018
jeff humberson | Oct 29, 2018

call them at 844 640 6446

Can u still go down to the office and apply?

weird _boys | Oct 29, 2018
jeff humberson | Oct 29, 2018

call them at 844 640 6446

Lost me food card. How do I get a new one.

Joellen Meyers | Oct 29, 2018
jeff humberson | Oct 29, 2018

call 866 386 3071

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Best time to go

Laurel Brooke Lindquist | Oct 29, 2018
Lisa Elizabeth Farris | Oct 29, 2018

Anytime really ive never had a wait longer than 5min

What day do people get food stamps

Shianna Rose | Oct 29, 2018
Tyrone Sims Sr. | Oct 29, 2018

Depends on your last name

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How do I add an pregnant daughter ( adult) to my case?

Steve Kane | Oct 29, 2018
Ben Cosgrove (Bencozzy) | Oct 29, 2018

If she is over 18 or 21 whatever the age is no she can go in and file for herself Medicaid food stamps cash assistance all the good stuff

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What is the limit of money for one person to be eligible for medicaid

Karen McKinney | Oct 29, 2018
Ben Cosgrove (Bencozzy) | Oct 29, 2018

$216 per month

How would I qualify for cash assistance

sandra porter | Oct 29, 2018
Monica “Moni” Moening | Oct 29, 2018

See the answer I posted above. The requirements are the same for most programs offered. Have a great day!

How can i cancell my owf

Vee Johnson | Oct 29, 2018
jeff humberson | Oct 29, 2018

call them at 844 640 6446

How do I get application for food assistance?

Reta Forest | Oct 29, 2018
Noorulbari Mal | Oct 29, 2018

You can download the application and/or apply online at odjfsbenefits.ohio.gov

How do I transfer benefit from one county to another within the state if I move?

jimmy Niggemyer | Oct 29, 2018
Ashley Steele | Oct 29, 2018

Call and have a request sent

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I lost my EBT card

Happy Chauhan | Oct 29, 2017
Charles Woods | Oct 29, 2017

And ?

Is JFS open Columbus day

Bird Smith | Oct 29, 2017
Matt Pluskota | Oct 29, 2017

No

What time does job and family services open

Dean Butler | Oct 29, 2017
Matt Pluskota | Oct 29, 2017

7 a.m.

Where to i go to get my food stamps

Bradford Thompkins | Oct 29, 2017
Aicha | Oct 29, 2017

To apply for food stamps you need to go to Summit County job and family services.

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