Residence Inn by Marriott Kansas City Olathe

Claudia

Positive: Location Negative: Would not rank as a 3 star hotel, needs a deep clean. The bed was hard as a rock and the ac was so loud I woke up every time it turned on.

william racette

The room was clean and nice. Had an issue with the shower drain and was going to tell the front desk when we left, but there wasn't anyone there. Waited a few minutes and checked the breakfast area for an employee and didn't see anyone there to tell either. Went back to the front desk and still nobody around.

kent thorne

Room smelled like stale cigarettes in a non-smoking property, what was supposed to be a king bed was definitely a queen, and there was nobody at the front desk multiple times I tried to get a hold of somebody, when I needed to get bedding for the pull-out and when we were trying to check out. Breakfast was an absolute mess barely anything was ready, most of their catering warmers were out of service so they were using off-the-shelf crockpots. Basically the only things available were biscuits and gravy, cold cereal, or limited pastries because most of those were out too. This wasn't a time thing, we went back an hour later and it was the same.

Ken Meysembourg

First off this hotel is absolutely nasty. Stains all over the carpets and bed sheets. Second they charged my credit card for $101.51 after I had already paid for my room through hotwire. I tried calling this hotel 30 times and only got through once. When I spoke with someone at the front desk they said the charge would be reversed and 2 days later the charge still appears on my credit card. I would recommend that everyone stay away from this hotel.