Address: 1683 Rockville Pike, Rockville, MD 20852, USA
Phone: +13019841122
Sunday: 11AM–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Crystal Rose
Sales associates are completely unwilling to help because they are not trained well, their exchange policies are a scam and you have to beg the managers to pay attention to the details of your purchase. I also had a 20% off coupon and the cashier wouldn’t honor it because it had a QR code and not a barcode. I truly don’t understand who can use their coupons then? I feel so sad for the families going into this store excited to buy things for their new family and have to deal with these shady policies and uneducated sales associates. No wonder everyone shops on Amazon.
Jessica Ahrweiler
Wow. They take 20% off the sale price of any item you have to return without a gift receipt, even for exchanges. This is a scam policy.
K N
Great place for everything baby.
Erin Hoffman
HORRIFIC EXPERIENCE! We ordered our ENTIRE nursery in store on April 3rd, today is August 9th. It has been over 18 weeks. They have all of our money - thousands - and what do we have? Absolutely nothing. Just our sweet baby who arrived at the beginning of July. I understand the world today is tough with supply chain issues, employment issues, but there is no excuse for what this store did. One piece (out of six) from our order DID arrive, yet no one called to inform us it was there. We only found out when I was persistent in contact with the store checking in on the order. It took multiple phone calls over weeks to finally get it set up for delivery. Once it was set for delivery, (which we PAID FOR) they realized that someone in the store SOLD our custom ordered piece of furniture. How does that even happen?! Now it’s going to take another six to eight weeks to reorder and receive that item, in addition for waiting for the other 5 pieces of furniture that we still haven’t received. After speaking to the furniture manager and the store manager, I was promised a call back from the store manager AND the regional manager. Did they call? NO. This is not the first entire nursery set our family has purchased from this store, but it will definitely be our last.
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Just a mask. They have hand sanitizer out for public use and something for wiping cart if desired. That's all I saw.
Yes and great place to shop
They do accept some returns without receipt for exchange as long as tags are still on and looks new
Hi Chris. The Rockville buy buy baby has about 40 glider, recliners, rockers on display available to try.
Lo sentimos, no hay productos como lo que estás describiendo. Pero sí tenemos mini cunas y camas para dormir que no ocupan mucho espacio.
Yes and coupons that are not expired
Yes. But only on selected items. Exclusions on several items though.
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