Address: 11825 W Broad St Ste A, Richmond, VA 23233, USA
Phone: +18043640224
Sunday: 10AM–5PM
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 9AM–6PM
Katrina Godsey
Friendly and informative service from staff. I went there to pick up food for my cat. Definitely NOT in a PetSmart. There’s nothing particularly wrong about that fact, it just limits the prescription foods they carry.
Ashleigh Griffin
The worst location. The reception is horrible. They never answer the phone and when they do they act like they can’t be bothered to help. When they do say they’ll do something you’re lucky if it gets done within a week, if it’s done in a day it’s a miracle.
Soulmaz Taghavi
I called in a prescription for my dog at this location and when I arrived with him as they told me to do, they had me waiting for an hour and then came out and told me it would be much longer because there were several people ahead of me. Why would you tell me to show up with my dog so I could get the prescription but then keep me waiting all day and not give me a time in which I can be seen? Schedule the time to not waste mine.
Tiffanie Vargas
I could write 10 pages just from this specific location, but I'll do my best to keep it brief. The front desk staff is rude, and they could barely do anything for my dog complaining that she was 'wiggly' and had to have 4 people on her. I'm not saying animals are easy, because they're not, but what else am I suppose to do when she needs an intramuscular Adequan shot every week and you can't do it? I took her to a new vet, and all she needed was one good doctor and treats. I would suggest they either train their staff better, or allow owners to assist with giving shots and drawing blood. Yeah- I forgot to mention, that they couldn't even draw my dogs blood, but then refused to prescribe her the medication she needed because they couldn't test the blood (that they couldn't draw). This is the WORST Banfield, and I would drive an additional hour just to go somewhere else. You will be wasting your money for the appointment, and they can't even do half of the things you ask them to do.
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No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
You can see that at their website...i think most are qualified surgeon for general surgeries listed in their care plan.
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including: • Vaccinations • Dental Care • Parasite Control • Nutritional Counseling • Behavioral Counseling • Comprehensive Examinations
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
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