BluePearl Pet Hospital

Joann Leitch

There Staff was short near midnight. A family with a dog on a leash told me they had just been turned away to go to a different hospital. The dog was walking well on his leash with his owners. He had been having nausea and vomiting all day. I watched that dog jump up into the car and leave. I knew he could make it to the next facility. I knew the difference in acute situations and something more serious. So I rang the door bell. I gave our dogs 3 week history and basically benign previous vet visit results. Now we presented with weakness and new onset of shortness of breath. Blue Pearl took her in. Over night stay and test were done looking for answers. Thank you for getting the ball rolling. She was transferred to another hospital the next day due to staff shortage. This was ok. We all get this now days. The very next day at the next hospital lymphoma was diagnosed. Thank you for “hearing” me and for taking her in that night. Now we are lucky to keep her in a good place longer with chemo and love.

Kesia and Mike

I would NEVER recommend this place to anyone. The Front desk was very pleasant but the provider Dr. Sommers was very rude and nasty. They requested $900 dollars up front and I stated that I didn't have it this was an emergency. The receptionist picked up the phone and told someone that I didn't have the money. I asked her what does that mean for my baby she stated that they would work with me. When the doctor came in the room she out right said you don't have the money for services so there's nothing we can do for you. She told me my only choice was to put her down. That's what most people do when they can't afford the care. What type of provider are you. I left there to get myself together because I was very disturb on how she was speaking to me. I went back to get her and brought her home. We are still touch and go calling a dr office this morning for appropriate care. Total to care for my baby was running 10k. It doesn't even cost $900 for a human to get IV. There prices are ridiculous.

Ellie L

Professional, caring, and compassionate when I had to unexpectedly put a rat down. I do not think they regularly see exotics, but it being a Sunday I gave them a call to see if they could perform euthanasia as there had been an ongoing illness with my pet and I no longer wanted her to suffer. Everyone I encountered was amazing and I appreciate deeply that this place was able to accommodate us in our time of need.

Scott Taylor

My dog was in here for over 12 hours for a laceration that needed 12 stitches. It was a Sunday and I understand being short staffed but other customers were put in font on us who had stable vitals. The place seems poorly run or under staffed or both. Some more competition would certainly make these folks deliver better customer service