Florida Power & Light

Category: Energy supplier

Address: Gulf Power, 1 Energy Pl, Pensacola, FL 32520, USA

Phone: +18002255797

Opening hours

Sunday: Closed

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: Closed

Reviews

Jayden Hall

Oct 28, 2022

Had to open 3 different accounts because my account kept being voided for “not providing identification” which I did. Yet, they were able to take our payments. Almost had our lights turned off while family was visiting because “there is no account at your address”. Again, they were still able to accept monthly payments from us. Horrible horrible horrible.

Selyna Moczary

Oct 25, 2022

Have not been providing credit for the solar energy I am utilizing NOR the overproduction of solar energy. They gaslight. They are dismissive. And I want face to face explanation and answers to why this is acceptable.

Alex

Oct 22, 2022

Main breaker quite literally exploded, called the company and said its repair would have to be out of pocket since “You own the meter” so, if I own the meter why are they ripping me off with their bill pricing?

DERRICK BIERAU

Oct 21, 2022

Zero customer service . No empathy or apathy from this energy conglomerate. Nice radio commercials and No your something special like you tell everyone you are.

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Questions & Answers

What is the address of gulf power

Brenda Kelly lol | Oct 29, 2017
Shawn Rome | Oct 29, 2017

What is the address of gulf power in Pensacola, fl

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How do you talk to an actual rep about a problem.

consuela Thomas | Oct 28, 2021
Margie ORourke | Dec 2, 2021

How do I speak to a real person at gulf POWER.

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How can I find out my old account number after I've moved away, I'd like to pay on my last due bill?

Podkayne Harris | Oct 29, 2019
Florida Power & Light | Oct 29, 2019

Hi, Podkayne! You will need to provide your SSN to a Customer Service rep at 1-800-225-5797 who can look up your account information. We have other online contact options here [ https://gulfpower.com/contact ] as well. Hope this helps and be safe! ~ Nick

Do you have a number where you can speak to a human?

Darren Polk | Oct 28, 2021
Floyd Wilson | Oct 28, 2021

Yes , dial the 800 number, dont give no info and ask for other on the last question, it will give you a person.

Why is it so complicated to to pay a power bill at these locations? You all are making harder to pay, these places do not even work right! Gulf power you all are messing up

Raymond Pierce | Oct 28, 2020
Florida Power & Light | Oct 28, 2020

Hi, Raymond! You can find many payment options here [ https://www.gulfpower.com/waystopay ] and we have authorized payment locations conveniently located throughout our service territory. You can find information and the closest one to you here [ gulfpower.com/account/bill/payment-location.html ] via our interactive map. Hope this helps and be safe. ~ Nick

I need to get new service how do i do it

Doug Summerset | Oct 28, 2020
The furry King | Oct 28, 2021

We need power this is Doug

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What are the hours of operation

Tinah Williams | Oct 29, 2019
The furry King | Oct 28, 2021

Hi we need power

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Where can u pay your power bill in this city

Bishop Goreatha Simmons | Oct 29, 2019
Florida Power & Light | Oct 29, 2019

Hi, Joreatha! If you are looking for a payment location you can find the nearest one here [ https://gulfpower.com/wheretopay ] or find convenient ways to pay here [ https://gulfpower.com/waystopay ]. You can contact us anytime via multiple methods listed here [ https://gulfpower.com/contact ]. Hope this helps. 😄 Thanks, and be safe! ~ Nick

I live in Crestview, my electric bill is in my late husband name. Can I come to your office and which it into my name?

Loraine King | Aug 29, 2022
Travis Kirby | Sep 28, 2022

You can do it on line

WHY IS MY BILL SO HIGH?

Bebe Lupita | Aug 29, 2022
Leigh Conway Burd | Aug 29, 2022

Bidens inflation has everything going up in price mine was over 350 this mth

My tenant is vacating my rental property this July. Can I get the service put in my name as of July 1? I will pay deposit and subsequent billings. Can tenant then make new account at the new residence? Transfer deposit?

Linda Tippin | Jul 30, 2022
Michael Pyles | Jul 30, 2022

Yes you can make an account and the tenants are able to make a new account..the deposit on their current account will be refunded back to the final bill and that deposit should be the same deposit if the customer transfers

do ya"ll have seniors discount

James Jarrell | Apr 1, 2022
Charles Russom | May 31, 2022

No they price gouge seniors just like everyone else

HOW do you contact FPL??? NO response to email; cannot talk to a representative (computer voice only....no option to talk to a rep.)

Mark Mc | Jan 31, 2022
Marcus Watkins | Jan 31, 2022

Just keep asking for Representative. It will eventually send u to an actual human. FPL us really bad

How do I go about changing my last name on my service bill.

Sylvia Bush | Oct 28, 2021
jean buse | Oct 28, 2021

You might try going into your account and go to where it says Edit by your information and try changing it there. Hope that helps.

What is the number to call to report a street light out in Escambia county florida

Stephen Giblin | Oct 28, 2020
Florida Power & Light | Oct 28, 2020

Hi, Stephen! You can call 1-800-487-6937 (1-800-GUPOWER) or report the streetlight outage online at [ https://www.gulfpower.com/streetlightout ]. Hope this helps and be safe. ~ Nick

What is the minimum payment to have service

Joe Ramey | Oct 28, 2020
Florida Power & Light | Oct 28, 2020

Hi, Joe! Please send us a private message us on Facebook or DM on Twitter and we can help answer your question there. Thanks and be safe. ~ Nick

Can anyone verify the hours that gulf power is open?

William Scott Corder | Oct 28, 2020
William Scott Corder | Oct 28, 2020

Thanks Nick!

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If I need new service where the power is off , do I still set it up over the phone? I am in Milton, FL

SHARON M. HOWELL | Oct 28, 2020
Florida Power & Light | Oct 28, 2020

Hi, Sharon! You can call (800) 225-5797 or go online at [ https://www.gulfpower.com/account/service-orders ] to start, stop or transfer service. Hope this helps and be safe. ~ Nick

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What is address do I use when setting up bill pay through my credit union?

Liz Mitchell | Oct 28, 2020
Florida Power & Light | Oct 28, 2020

Hi, Liz! Your bank may ask for a billing address, which would be our Miami billing address listed on your bill: Gulf Power PO Box 29090 Miami, FL 33102-9090 Hope this helps and be safe! ~ Nick

Is there a email address for gulf power?

Tyler Murphy | Oct 28, 2020
Steven Glisson | Oct 28, 2020

Gulfpower.com

What is the office location for Shalimar Florida?

Albert Holsonback | Oct 28, 2020
Florida Power & Light | Oct 28, 2020

Hi, Albert! We do not have office locations but you can find the nearest authorized payment location to you here [ https://gulfpower.com/paylocations ]. Feel free to contact us anytime though, at 1-800-225-5797 or send us a message on Facebook or Twitter. If you are looking for payment options, please see [ https://gulfpower.com/waystopay ]. Hope this helps and be safe! ~ Nick

Address of gulf power in pensacola?

Rose Murray | Oct 28, 2020
Florida Power & Light | Oct 28, 2020

Hi, Rose! We do not have office locations but you can authorized payment locations at [ https://www.gulfpower.com/paylocations ]. Our corporate office is located at 1 Energy Place in downtown Pensacola. Hope this helps and be safe! ~ Nick

what is the number to customer service i am getting a restricted message

Karie Bryan | Oct 28, 2020
Florida Power & Light | Oct 28, 2020

Hi, Karie! You can call 1-800-225-5797 for assistance. Hope this helps and be safe! ~ Nick

If your power bill is in your husband's name and he passes away and you want to put the account in your name is there a deposit required to have name change on account and how do I proceed with this process? Thank you

Pam Mathes | Oct 28, 2020
Florida Power & Light | Oct 28, 2020

Pam, sorry to hear about your loss. You can send us a private message on Facebook or Twitter to connect with a Customer Service rep who can assist you or by calling us at 1-800-225-5797. Hope this helps and be safe! ~ Nick

How to pay my late bill

Bubba Padgett | Oct 29, 2019
Florida Power & Light | Oct 29, 2019

Hi, James! You can find the payment option that suits you best here [ https://www.gulfpower.com/waystopay ] or use [ https://www.gulfpower.com/wheretopay ] if you need to find the nearest payment location. Otherwise, we'd be happy to assist you at 1-800-225-5797. Hope this helps and be safe! ~ Nick

What is the phone number for gulf power in ft Walton Beach

janet green | Oct 29, 2019
Florida Power & Light | Oct 29, 2019

Hi, Janet! You can call our main Customer Service line at 1-800-225-5797 for anything account related. Hope this helps, thanks! ~ Nick

How to reset thermostat?

Terry Alexander | Oct 29, 2019
Wesley Chandler | Oct 29, 2019

If I were you I would call customer service first thing in the morning

What time does the Golf Power Company opens on the weekdays?

Latonya Campbell | Oct 29, 2019
Florida Power & Light | Oct 29, 2019

Hi, Latonya! If you are looking for a payment location you can find the nearest one here [ https://gulfpower.com/wheretopay ] or find convenient ways to pay here [ https://gulfpower.com/waystopay ]. You can contact us anytime via multiple methods listed here [ https://gulfpower.com/contact ]. Hope this helps. Thanks and be safe! ~ Nick

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Can I pay my account in full payable Wednesday, May 8 (6 days from today)?

Joan Wilcox | Oct 29, 2019
Florida Power & Light | Oct 29, 2019

Hi, Joan! Thanks for reaching out but please set up your payment arrangement via our automated phone system at 1-800-225-5797 go online to your account via [ https://glfpwr.co/arrangement ] for assistance. ~ Nick

What's the address to gulf power?

PrettyG87 87 | Oct 29, 2019
Florida Power & Light | Oct 29, 2019

Hi! Our corporate office is located at 1 Energy Place in downtown Pensacola but if you are looking for an authorized payment location, please visit [ https://www.gulfpower.com/wheretopay ] to find a location nearest you. Hope this helps and be safe! ~ Nick

Do you have rebates for the Nest

Arminda Koch | Oct 29, 2019
Thomas Preyer | Oct 29, 2019

I have not got one

Is the office open on Saturday

Mary Capp | Oct 29, 2019
Aalex Groshong | Oct 29, 2019

There are no more gulf power offices whatever you need call customer service or go online

How do I get my account# ?

Barbara Gainey | Oct 29, 2019
Florida Power & Light | Oct 29, 2019

Hi, Barbara! If you don't have a paper bill, you can call us at 1-800-225-5797 to speak to a Customer Service representative or go online and look up your account here [ https://customerservice2.southerncompany.com/MyProfile/Register?mnuOpco=gulf ]. Hope this helps! ~ Nick

Does the location in downtown Pensacola accept payments?

shana alford | Oct 29, 2019
Florida Power & Light | Oct 29, 2019

Hi, Shana! No, the downtown corporate office at 1 Energy Place does not accept payments. You can click here [ https://www.gulfpower.com/wheretopay ] to find a list of authorized payment locations nearest you. Hope that helps, but feel free to contact us at [ https://customerservice2.southerncompany.com/CustService/ContactUs?mnuOpco=gulf ] if you need further assistance. Thanks and be safe! ~ Nick

Hey I have a question. Why would a Gulf Power technician show up at my house and not say why he was there and then leaves and Gulf Power charges me $30.00 for him setting in his truck...Please explain

David Miller | Oct 29, 2019
Florida Power & Light | Oct 29, 2019

Our Customer Service department will be glad to review your account. Please visit our website to contact us [ https://customerservice2.southerncompany.com/CustService/ContactUs?mnuOpco=gulf ], and we will look into this further. Thanks and be safe! ~ Nick

how much does it cost for new service?

Candace Pandolfo | Oct 29, 2018
Janice Howard | Oct 29, 2018

The best way to find out would be to call them. It's been so long ago since I paid for connecting new service that I don't remember. In fact, its probably changed since then.

Where do I go to get a print out of my golf power bill?

Paul Andrews | Oct 29, 2018
Nancy Daughtry | Oct 29, 2018

Where is 1 ENERGY place

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