Shoe Dept. Encore

Category: Shoe store in Pensacola, Florida

Address: 5100 N 9th Ave Cordova Mall, Ste K1009A, Pensacola, FL 32504, USA

Phone: +18504797242

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Randy Guzan

Oct 16, 2022

Like the shoes,not so much the employees THEY ALL WERE VERY RUDE

Al Mollette

Sep 9, 2022

Courteous but price could be a little lower.

Anai Reyes

May 19, 2022

Awful customer service. First time shopping here and last.

Valshun Varner

May 1, 2022

Stood at the counter for five minutes while the cashier yelled if I was ready from across the store. Then Decided to come to the register with an attitude because I didn't hear her. If you want to go in a store In a great mood and leave out upset go to that one. Completely embarrassed me in front of the parents and kids that were waiting in line behind me. A great way to end my day after my brother's funeral right?

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 29, 2022
Shoe Dept. Encore | Aug 29, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 29, 2022
Shoe Dept. Encore | Aug 29, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 29, 2022
Shoe Dept. Encore | Aug 29, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

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