Brookdale North Gilbert

Randy Hahn

Absolutely horrible... Given how my father was when my mother went to visit, it was decided to bring him back home only after a few weeks.. The majority of his clothes are missing.. his glasses are missing.. the times my mother went to visit, the residents were walking around like zombies.. When my dad went there, he was "fine"... but when he was visited, he was lethargic and NOT the same at all.. He was brought home today and can barely stand on his own.. he needs assistance just going from 1 room to the next.. and for some unknown reason, he's in a diaper... it's almost as he was drugged up before we was brought home. Just read their response... Ummmm... nobody has contacted the family, which I am part of, and returned anything... the items that he DID have there at one time had to be re-purchased because contrary to what it says in your response, they were NOT RETURNED

P Sanchez

After a rigorous search to find our father the perfect memory home, Brookdale North Gilbert has definately met and continues to exceed our expectations. Our father has adjusted wonderfully and is so involved in their many activities. There is always a staff member to answer our questions whether we call to check on his day or any other particular question. I especially want to thank Ashley for all her hard work, answering a million of our questions, getting us all the information, walking us thru the paperwork, helping facilitate with the VA for more paperwork, to get Dad into Brookdale. Ashley and all the staff there truly care for the residents and it shows. Thank you all! We are so happy to be part of the Brookdale family !

Jesse Irey

My mom has been at Brookdale for about 3 years now. They have consistently shown true compassion and caring for my mom. Stephanie and the staff at Brookdale always communicate with me if there are any issues. I feel very fortunate to have found this place for my mom to stay. She has been happy and content there since she arrived, and this is after several months of sketchy and worrisome living conditions before she came. When she arrived there in 2017, she was on hospice because her condition had deteriorated quickly at the assisted living she was staying at before (she was being drastically over medicated, which is what prompted me to seek new living arrangements) After a few months at Brookdale she was walking and talking again, and was released from hospice. I also like how seriously they have taken covid precautions and how quickly and decisively they acted to implement the measures to protect the residents in their care. They make a point of letting me know about any changes which is something to be valued. Between the hands on care staff, the nursing staff and the doctors and nurse practitioners who come to see her there, I have come to feel very safe and secure with her staying there.

Linda Hammond

Both my mom and dad have been with the Brookdale home for about a year. Initially they were at Brookdale Baywood but then we’re transferred shortly after that to the Brookdale N Gilbert location to give them a little space and more freedom. It’s not always easy being a Caregiver. But they have been so kind and patient with my parents and really take the time to whatever they can to help each client with their individual care. I would recommend this facility to anyone that has a loved one in need of a caregiver.