Matthew Russo, M.D.

Peter kirk

I see DrRusso has over one hundred all positive reviews. My experience was the opposite. Toward the end of 2021 I made an appointment in August to see Dr Russo in October (he was very busy). Several times during the over two month wait period I called his office to see if my appointment could be moved up because my hip infection was getting worse. They told me no! By the way Dr Russo didn’t cause the infection. I arrived at his office, filled out numerous forms and met with him. He was very personable and spent 1/2 hour explaining way he couldn’t help me. He sent me a bill which I paid. I wasted two months trying to get help for my infection. I have since been treated elsewhere but am very disappointed by how I was treated.by Dr Russo and his office staff. Peter Kirk

Davidg1940 Gerstel

Nothing short of fantastic

BJ S

I have to say I was disappointed with my consultation with Dr. Russo. Between the recommendations from 2 friends and the good reviews I had high expectations for my appointment. Unfortunately, that didn’t happen. I was caught up in some miscommunication from when I was put in the exam room regarding whether I had my xrays done so I ended up waiting for 40 minutes before seeing someone. Then the PA came in and was very minimal in her pre assessment prior to seeing Dr. Russo. Her questions were few and curt, cutting me off when I tried answering them. Her physical exam was less than 30 seconds having me move my leg 2 ways saying I was flexible. (Interesting that another Ortho and my PT said the opposite) Another 15 minute wait before Dr. Russo came in. He was personable but quick and to the point with no physical exam of his own. My final frustration is that I was told to come in early and fill out pages of history, issue questions etc. They were still sitting on the chair next to me when I left with no one even bothering to look at them which was a total waste of my time! Update: I did appreciate Dr. Russo's quick response and in retrospect I was too harsh with part off my review which I have since taken out. As I have said I had several excellent recommendations from friends for Dr. Russo and will have to chalk up my experience as not the norm.

Rich L

Super knowledgeable, explained all my options and the process in detail for my total hip replacement, made me feel very comfortable. It's now 6 weeks post surgery, absolutely a great experience with Dr Russo and his whole team. Everyone (yes everyone) is super responsive from the schedulers, the PA's and of course Dr Russo. Highly recommend, I had a lot of options, so glad I choose Dr Russo.