Residence Inn by Marriott Dallas Lewisville

coco chanel

Hotel staff is exceptionally sweet and friendly. I've now stayed here multiple times and feel right at home. Staff feels like an additional family member to me and is more than accommodating to any need I might have. Room prices are unbeatable for the space you get and very clean as well. The maids are also very lenient when it comes to being late on your check out. Love love love this place.

John

Positive: Spaciousness and layout of room suite was great. Bed was comfortable and linens nice. Negative: The elevator was not working. The outside appearance of the property was not as nice as it was the last time we'd stayed here (landscaping was not as inviting).

Harrison Hays

I REALLY tried to give them a chance, upon check-in the room was FILTHY, dried urine and hair all over the bathroom floor, body hair in the “clean” towels, dust caked air vents etc.🤢 The front desk was apologetic and we were changed to a new room that wasn’t AS dirty. However, the dust covered air vents seems to be the norm. 😷🤧 Pullout bed had no sheets, mattress was gross and stained, when we asked, we were given the most ragged, yellow, holy sheets for it. So bleached and dried out they had holes all in them and the seams were ripping apart and disintegrating as we tried to make the bed. Had a 2 night stay planned, however I don’t think we will be staying the second night. Went down for the “breakfast” at 7:30 (its supposed to start at 7) and saw a single (dirty) microwave, some packaged breakfast sandwiches and a few cartons of milk. I asked the staff (who politely stopped their conversation they were having on their cell phone) when breakfast started, and was told 7. I guess that’s their take on breakfast? /: I hate to say it, but this Marriott location does NOT come close to the standard I know the corporation sets. Already booked our second night at the Hilton Home 2 across the street. Hopefully I can get the second night refunded. Even if not, it’s worth paying twice to have a better second night. I suggest if you’re reading this review, you do the same! Don’t say I didn’t warn ya 😬

Annetta

Positive:  The night time front desk person was awesome! The room didn¿t have some of the kitchen items in it that was supposed to be there. Hotel employee got them for me! Helped w the broken tv system and was all around a pleasure to work with! Very kind Negative: Breakfast was lacking .