T-Mobile

Category: Cell phone store in Buffalo, New York

Address: 147 Walden Galleria Ste L-217, Buffalo, NY 14225, USA

Phone: +17166853458

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Bryce Kennedy

Oct 9, 2022

The tmobile near the food court have two of the rudest customer service people. Erik is always rude and i believe is still in training. i believe the other guy name is Sébastian or Christian his hair covers most of his badge. Sad part is the guy who badge i couldn't see all the way was the acting manager.

Mary Beilein

Sep 24, 2022

I went into T mobile Galleria and met Justin.. We had a few questions and led into a few sales. He is very knowledgeable, friendly and treated my family like we were a part of his!! We will now go see him when we have questions or to buy phones and accessories. I will tell my family and friends to go into the store and ask for him. Thank you for having a great person taking care of your customers!! He is the kind of person who will make sales and educate the consumers on how to work their phones!! He even helped me take my two daughters Christmas presents to my truck! Thank you Justin for your time with my family and not rushing us off! We appreciate you!!

purple angel

Aug 7, 2022

Amanda was great and very helpful I needed a new phone very fast as my husband's phone didn't work anymore went in the store as i thought it was the cheapest way to go to find out t-mobile charges 35$ just for the visit which is ridiculous then the price of the phones so by the time the out the door cost it would be over 100$ so I sat there and did 2 online orders she was very patient in the end my orders were just about 45$out the door compared to 100$ I now know to just do orders online and do pick up in store

Margarita Vazquez

Jun 28, 2022

Lazy workers I went in asking for help I needed them to call customer service for me and ask for a new pin for I can do a claim on my stolen phone and they said they couldn’t use their personal phone to dial when they have a store phone makes no sense

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Questions & Answers

How is your stock for when the new iPhones come out each year?

T-Mobile | Oct 27, 2020
T-Mobile | Oct 27, 2020

We have a robust amount of stock during the day of launch, but we suggest pre-ordering to reserve your phone.

Can I walk in and pay my bill in person?

T-Mobile | Oct 27, 2020
T-Mobile | Oct 27, 2020

Yes, we can process bill payments�in person.

Can I make appointments ahead of time to skip a wait time?�

T-Mobile | Oct 27, 2020
T-Mobile | Oct 27, 2020

Yes, this option is available through https://storelocator.sprint.com/locator/ Please select your specific location to set up an appt. time.

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