When you buy something, be sure to check it clearly. I bought AirPods pro, and a black salesperson gave me an unpackaged one. At that time, I put it in the bag without checking. When I checked after get off work, I found that there was only a charging cable in it, so I called them. They told me to bring the receipt and the box to take it down, but they said they couldn't help you🙄 What is the company's after-sales service is very bad, and I will never go here again.
You need to wear mask and they check your temp. Before entering the store.
did you receive iphone 6 can you change the iphone 6 for the iphone 11 but I could pay for the difference of the phones
Miguel Guerrero | Oct 28, 2021
heath Goodman | Oct 28, 2021
Trading in your old phone is accepted still
Is your store open for repairs
Rosemarie Johnson | Oct 28, 2021
Jason Venturelli | Oct 28, 2021
Yes.....
do u have in stock iPhone 12 pro 128gb in gray or graphite. witch any other apple store have it in NJ
Shifra Schwartz | Oct 28, 2021
Christopher Jones | Oct 28, 2021
Almost all Apple stores are doing online pick up only so you have to order online and then go in and grab it or have it delivered. You can't browse the store and get your stuff
Can i order an ipad over the phone and pick it up today at the store?
Anusha Narayanarao | Oct 28, 2021
sriram dinesh kumar | Oct 28, 2021
Yep
What is current in-store availability of iPhone 12 Pro Max?
Will Apple store be open today ? And at what time ?
Joe Money | Oct 28, 2020
Kirtan k | Oct 28, 2020
It is open. But you have to stay in the car and they will server you from the parking lot itself. Call and make an appointment before you go. 11-7 everyday except sundays.
are you guys opened now?
rachel marquez | Oct 28, 2020
Christian Araya | Oct 28, 2020
11 to 7 pm, call the store and ask for a supervisor, you will need an appointment. Good luck and stay safe.
hi i ordered iphone 11 pro of space gray the order is not confirmed yet can i change the color
Adarsh Reddy | Oct 28, 2020
John Shotliff | Oct 28, 2020
You might want to call the store and talk to someone about your specific situation.
Check online first. They might do it there or ask you to mail it to them. Pull up your Apple Care info first..... ☺️enter the serial number. Hang on. ......Apple Care plus has a $49 service fee per incident. You can take it there or mail it to a service center. You might be able to get a loaner while they fix. Yes they should be able to fix it at the Menlo Park locationyes. Make the appointment online you'll need your iCloud account information and the serial number of the iPad
Never had a bad experience. The wait to see a Technical person can be grueling but once you get serviced its very quick and they communicate very well.
I purchase AppleCare for my phone and that's how they fix my phone that I had so if you purchase AppleCare you will be able to get a complete checkup and refund on your phone without paying anything but at the same time if they damage your phone they supposed to fix it