Apple Menlo Park

Category: Electronics store in Edison, New Jersey

Address: 55 Parsonage Rd, Edison, NJ 08837, USA

Phone: +17326237700

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Waqas Rafiq

Oct 23, 2022

Wonderful place

Jimmy Thomas

Oct 18, 2022

very bad experience

Johnny Hummel

Oct 18, 2022

👎👎

Susan polla

Oct 18, 2022

When you buy something, be sure to check it clearly. I bought AirPods pro, and a black salesperson gave me an unpackaged one. At that time, I put it in the bag without checking. When I checked after get off work, I found that there was only a charging cable in it, so I called them. They told me to bring the receipt and the box to take it down, but they said they couldn't help you🙄 What is the company's after-sales service is very bad, and I will never go here again.

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Questions & Answers

Do you guys do same day repair

Julia Martinez-Moore | Oct 29, 2017
Utsav Joshi | Oct 29, 2019

Yes

Need Appointment for repair iphone

atul vadodaria | Oct 29, 2018
shobha mirchandani | Oct 29, 2019

I need an appt to fix my newly replaced battery

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Do I need an appointment to have a problem with my iPhone 13?

Gary Toth | May 31, 2022
Isis Rose | May 31, 2022

Wouldn’t be a bad idea to make one! They are always busy!

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Walk in welcome?

Chila Campo-Gonzalez | Oct 28, 2021
Symagada | Oct 28, 2021

Yes!

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Hello, how can I make an appointment?

Marlen Carolina | Oct 28, 2021
Ulises Trejos | Oct 28, 2021

They don't give appointments, you just have to go and they take care of you

Can you trade in your old Apple device for credit in an Apple store or only online?

Honey May | Oct 28, 2020
Stephany Hernandez | Oct 28, 2020

both

I have a friend who is fluent w/Mac...she was able to sign up for a yr. of lessons at nominal charge...still available? Menlo Park? I'm interested ...need help

agnes smith | Oct 29, 2019
cardel birch | Oct 29, 2019

Don't know but you could call them and find out

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How much do you charge for iPhone 7 battery change?

Virat Walia | Oct 29, 2019
alfonso clark | Oct 29, 2019

Call the store

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Do I have to get appointment for phone repair??

Vidhi Patel | Oct 29, 2019
Rodrigo Hernandez | Oct 29, 2019

No

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What would a replacement battery for an Iphone 11 be?

Dan Scarola | Oct 21, 2022
Nate N | Oct 24, 2022

Make an appointment and speak with the genius bar.

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Do you have MacBooks in store?

Sam Onyeukwu | Oct 7, 2022
Nate N | Oct 7, 2022

Yes they should have them in stock you can call to find out for sure.

is 14pro max available ?/

Aryan Singh | Sep 28, 2022
Richa Sharma | Sep 28, 2022

No it wasn't available 😕

do you have iphone 14 pro max 256 gb available?? any color

Aryan Singh | Sep 28, 2022
Jim Langford jr | Sep 28, 2022

Give them a call, new stock comes in every few days

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Can you retrieve deleted or old data like messages, pics, call logs, search engine info or social media stuff?

Serene Scents | Sep 28, 2022
Rach R | Oct 7, 2022

No

Hi do you have iphone 14 pro max all colors ?

Vaibhav Bhandari | Sep 28, 2022
Dee Lugo | Sep 28, 2022

No we don't

Can i call and order an iphone, would you send to my place today?

Samaneh Jelvani | Aug 29, 2022
Dee Lugo | Aug 29, 2022

Yes we will Samaneh, thank you for your patronage.

My phone went through the washer. Can you transfer data from that phone to a new one?

Mary Agnes Faver | Jun 30, 2022
Janice Gosha | Jun 30, 2022

Hi, Maria may be able to assist you.💞Ask for her.

Do I need an appointment. I would like to buy a Macbook and a phone

PILAR KADETS | May 1, 2022
Ravi Shankar | May 1, 2022

Yes need to book appointment

I have forgotten my passcode for my ipad how can I retreive it? when can I come in to have my Ipad reset

Ed DeJesus | Mar 2, 2022
Dee Shah | Mar 2, 2022

My computer login to mycloud - and reset

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I just bought a Magic Mouse but the cord connection to my iMac doesn't fit. What should I do?

Kathy Win | Jan 31, 2022
Moe Rastegar | Jan 31, 2022

Return it and get the correct one.

Hi I want appointment tomorrow

Komal Raina | Dec 2, 2021
Keith Cohen | Dec 2, 2021

Call the store

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I have to make an appointment to have my computer repaired

Mauricio Narvaez | Dec 2, 2021
Mauricio Carvajal | Dec 2, 2021

They no longer attend without an appointment

Can I pay with cash or do I have to pay with card?

Kevin Martinez | Oct 28, 2021
Sai Chethan Dandamudi | Oct 28, 2021

Either one is fine

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hi, can you transfer to a new Iphone

mary arway | Oct 28, 2021
Alberto Martinez | Oct 28, 2021

Not I personally but there is an apple store in the mall that can.

I need to have my I pad restored. Can I come in tomorrow around 11 AM

Yasmin Ahmad | Oct 28, 2021
Janet Sims | Dec 2, 2021

Can my old ( but perfectly good) be brought up to date

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What are the Covid safety practices like here?

Anonymous | Oct 28, 2022
Moe Rastegar | Oct 28, 2021

You need to wear mask and they check your temp. Before entering the store.

did you receive iphone 6 can you change the iphone 6 for the iphone 11 but I could pay for the difference of the phones

Miguel Guerrero | Oct 28, 2021
heath Goodman | Oct 28, 2021

Trading in your old phone is accepted still

Is your store open for repairs

Rosemarie Johnson | Oct 28, 2021
Jason Venturelli | Oct 28, 2021

Yes.....

do u have in stock iPhone 12 pro 128gb in gray or graphite. witch any other apple store have it in NJ

Shifra Schwartz | Oct 28, 2021
Christopher Jones | Oct 28, 2021

Almost all Apple stores are doing online pick up only so you have to order online and then go in and grab it or have it delivered. You can't browse the store and get your stuff

Can i order an ipad over the phone and pick it up today at the store?

Anusha Narayanarao | Oct 28, 2021
sriram dinesh kumar | Oct 28, 2021

Yep

What is current in-store availability of iPhone 12 Pro Max?

Mehmet Uzumcu | Oct 28, 2021
sriram dinesh kumar | Oct 28, 2021

Call apple store and they should be able to help

Can I make an appointment for today?

Jacqueline Freeman | Oct 28, 2021
sriram dinesh kumar | Oct 28, 2021

Yep

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Do we need an appointment to go to the store

Ivette Illa | Oct 28, 2021
Jecca G | Oct 28, 2021

Yes. If you need to make a small purchase without an appointment they will attend you outside.

Can you go into the store and shopping ?

Carlos Morningstar | Oct 28, 2020
tracey Larkin | Oct 28, 2020

Lines tend to be long, but yes, they check temperature. Best time is during the week at 11 am opening.

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Does the store open for the public ?

Carlos Morningstar | Oct 28, 2020
Jecca G | Oct 28, 2020

Not really. Mostly by appointments.

do i need an appointment to have my mac book reset

Kyam Mohammed | Oct 28, 2020
Jecca G | Oct 28, 2020

Yes

Do you rent Mac book pros?

Stephen M | Oct 28, 2020
Abid Shahzad | Oct 28, 2020

I don't think so but call apple

how much for iPhone 6 screen change ?

sherif ghaly | Oct 28, 2020
John DeNatale | Oct 28, 2020

Depends on the damage, 99-149.

Will Apple store be open today ? And at what time ?

Joe Money | Oct 28, 2020
Kirtan k | Oct 28, 2020

It is open. But you have to stay in the car and they will server you from the parking lot itself. Call and make an appointment before you go. 11-7 everyday except sundays.

are you guys opened now?

rachel marquez | Oct 28, 2020
Christian Araya | Oct 28, 2020

11 to 7 pm, call the store and ask for a supervisor, you will need an appointment. Good luck and stay safe.

hi i ordered iphone 11 pro of space gray the order is not confirmed yet can i change the color

Adarsh Reddy | Oct 28, 2020
John Shotliff | Oct 28, 2020

You might want to call the store and talk to someone about your specific situation.

the screen on my new ipad cracked. can I get it repaired. I bought apple care. will that cover it? How do i make an appointment?

Karen Ostrove | Oct 28, 2020
Elaine M. | Oct 28, 2020

Check online first. They might do it there or ask you to mail it to them. Pull up your Apple Care info first..... ☺️enter the serial number. Hang on. ......Apple Care plus has a $49 service fee per incident. You can take it there or mail it to a service center. You might be able to get a loaner while they fix. Yes they should be able to fix it at the Menlo Park locationyes. Make the appointment online you'll need your iCloud account information and the serial number of the iPad

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How many hours are the technicians there for?

User1111 Whwjwhnw | Oct 28, 2020
George Cruz | Oct 28, 2020

They are there all day but you need appointment most of the time

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Had any bad experience? Indifferent attitude Bad Customer service

Guru Kumar | Oct 29, 2019
Nikkita White | Oct 29, 2019

Never had a bad experience. The wait to see a Technical person can be grueling but once you get serviced its very quick and they communicate very well.

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after waiting few hours they took the phone and brought it back and refuse to change the battery,cause there was No original battery. When I went to other store the guy said my screen is damaged by apple In Menlo.I want apple to replace to fix it

Adam Rizvi | Oct 29, 2019
cardel birch | Oct 29, 2019

I purchase AppleCare for my phone and that's how they fix my phone that I had so if you purchase AppleCare you will be able to get a complete checkup and refund on your phone without paying anything but at the same time if they damage your phone they supposed to fix it

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Will you be opened memorial day, and if so, during what schedule?

Massiel Cordero | Oct 29, 2019
Distinct | Oct 29, 2019

They'll be open standard hours on memorial day

Do you guys sell airpods?

went chaotic | Oct 29, 2019
Ankur Shah | Oct 29, 2019

Yes

How much to fix broken screens?

Waldy Arias | Oct 29, 2019
Abubakkar Razak | Oct 29, 2019

29 with insurance otherwise 100$

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Do you guys do battery replacement? how much is it and how long does it take??

유정alice | Oct 29, 2019
Abubakkar Razak | Oct 29, 2019

2hrs normal

Can you jailbreak and iphone?

B Bb | Oct 29, 2019
alfonso clark | Oct 29, 2019

No absolutely not

How much do they sell iPhone xs max with tax included..? For the Sim- free ones

Kelony Official YN_Baby | Oct 29, 2019
Mohammadsalman Mansuri | Oct 29, 2019

Same price u find on online apple store. U can order online & pick up from there.

I have a iPhone 6s Plus and I believe it has a backlight problem how much would that cost?

Miguel Encarnacion | Oct 29, 2019
Ilya Kaplan | Oct 29, 2019

You'll need to ask one of the sales reps at any apple store or call them

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Do u guys have the IPhone X’s max for today ?

Pedro Munoz | Oct 29, 2018
Bhaskara Rao Veluvolu | Oct 29, 2018

yes might be AVIALABLE

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Price of iphone 6 ?

Sohil Shaikh | Oct 29, 2018
Bhaskara Rao Veluvolu | Oct 29, 2018

Prices very time to time.better to check once online

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Have an Apple iphone6s battery not charging should I go to an Apple store

Alex Zimmer | Oct 29, 2018
marie witiuk | Oct 29, 2018

Yes. Try to Agasi to help you. He's really helpful. Remember to make an appointment.

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I drop my air MacBook and it has a dent on the corner, how much would it be to repair it.

Francesca Perez | Oct 29, 2018
Rahul Vyas | Oct 29, 2018

Under$300

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Are there different levels of parental controls

David Alexander | Oct 29, 2018
Jeffrey Gomez | Oct 29, 2018

If you are talking about the products themselves than yes they do.

why is Samsung so much better than apple???

Om Thesiya | Oct 29, 2018
Earl Grosser | Oct 29, 2018

That an "explosive" question about Samsung that "taxes" those that prefer Apple. For me, LG is OK!

Can I walk in to get an iPhone battery replaced?

Odessa Braggs | Oct 29, 2018
Nikki B | Oct 29, 2018

Yes

is iPhone 6 and iPhone 5 battery compatible? If not , is there any iPhone 6 battery on stock which i can purchase?

Winnie Wong | Oct 29, 2018
Carl Beltran | Oct 29, 2018

Call them. Better option is get a service appointment. Battery on older iPhones is a known issue.

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i want appointment for repairing my 6plus

Avinash Medhekar | Oct 29, 2018
Carl Beltran | Oct 29, 2018

U need to call the local store for appointment

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Do you have a air buds in stock?

Olga Furman | Oct 29, 2018
Carl Beltran | Oct 29, 2018

Best to make a quick call to the store

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Do they accept apple gift cards to purchase an iPad?

Dave Wade | Oct 29, 2018
Supremetime | Oct 29, 2018

Yes certainly.

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do i have to make an appointment with Apple to get my phone fixed?

TheCousins | Oct 29, 2018
Mario Wills | Oct 29, 2018

No, Apple will take you as a walk in. They are almost always busy so it is best to make an appointment.

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I have an iPhone 6 w a shattered screen, I was told Apple would fix it or give me a refurb phone, is that true or false?

Luquan Valentine | Oct 29, 2018
Carl Beltran | Oct 29, 2018

I know they replaced​ someones IPAD with new one

Good Afternoon 😃 I have a quick question for you, When will you have the new iPhone X in your store? If soon I want to make an appointment for the first days you have it... Thanks

ĘMĘRZØŃ G | Oct 29, 2018
Jitesh Ramakrishnan | Oct 29, 2018

They just ran out in stock. You can pre-order now and expect an iPhone X within 4-5 weeks

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