Met-Ed

Category: Electric utility company

Address: 2800 Pottsville Pike, Reading, PA 19605, USA

Phone: +18005457741

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Jackie Kelly

Oct 19, 2022

Met-Ed/First Energy is absurd and I am livid I need to deal with this company. I recently bought a 1/2 million dollar home. I called in yesterday to transfer accounts from the seller to my name as I am moving in on Friday. I am a new customer. PERIOD. I have never used this company before. They run your credit score before you can open an account??? They then make me pay a $372 SECIRITY DEPOSIT + an additional $4.75 service charge. I will get the $372 back in TWELVE MONTHS. That's a lot of coin to put out to NOT get back for a year. When I google WTH this is about, it gives you some lame excuse about IF you owe money to Met-Ed/First Energy OR another company this is THEIR procedure. My entire life I have ONLY ever used PECO. I have NEVER owed them ANY money. EVER! If I had another option, I would NEVER EVER use Met-Ed/First Energy. Unfortunately, I do NOT have another option in the area I just purchased a home in. Crazy to me I can purchase a $450K home but have to pay a DEPOSIT for electric? This company IS corrupt. Cant wait until next year to hear their excuse of WHY I cant get my deposit back. Oh, and I almost forgot, each month you pay a $12.50 SERVICE charge to this company.

Bill Roth

Oct 8, 2022

Terrible company

Angelique Trybulski

Oct 4, 2022

Absolutely terrible. I wish I didn't have to give 1 star to leave a review

D S

Sep 20, 2022

Hold times are unreal. Finally spoke with someone. Was on and off hold for exactly 43 mins. Call was hung up and they couldnt even give me a call back. I had to call again and start all over. This should be a crime. Hours and hours trying to get a bill fixed. But this is a great business model. If they make it difficult you wont even bother calling. Just pay the bill, its less stressful.

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Questions & Answers

West Lawn light turned off , what’s happening around ?

Iliana Perez | Oct 28, 2017
Brian Rodriguez | Oct 28, 2018

When was this

When will power be back on in Bushkill township Nazareth pa

Sue Morykan | Oct 28, 2018
Dierdre Moor | Oct 28, 2018

When will power be back on in Stroudsburg PA

Power outage bangor

Rob Newton | Oct 28, 2018
ginny youngkin | Oct 28, 2018

Yes

Can I go in an pay my bill at 2800 pottsville pike

jeramie schweitzer | Oct 28, 2018
queen dean | Oct 28, 2019

no physical office to make payments, it's a call center have to call in to make payment!

Is met Ed open on Good Friday?

Sheila Echevarria | Oct 28, 2018
Sheila Echevarria | Oct 28, 2018

Thank u

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Is power on yet in Bushkill

Leslie Glover | Oct 28, 2018
Dierdre Moor | Oct 28, 2018

Is power back on in Stroudsburg

When will electric return to Monroe County?

Joey Bolles | Oct 28, 2018
Dierdre Moor | Oct 28, 2018

When will the electric be back on in Stroudsburg

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How do I apply for a job?

Tammy Houp | Oct 28, 2017
Yvonne Hartman | Oct 28, 2019

You can apply on the FirstEnergy website.

How to I apply for customer service representative

Thomas Flynn | Oct 28, 2017
dave dick | Oct 28, 2018

Whose

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Can you pay your bill with a money order

Hector Alvarado | Jan 30, 2022
Ernesto Sanes | Jan 30, 2022

Absolutely can, yes. Mail in with bill.

Can we apply for service online

Met-Ed | Oct 27, 2020
Melissa Lindbom | Oct 27, 2020

Yes, but look for the email that is sent to you. Sometimes there are additional requirements to set up service and the email will advise if everything is set up or if you have to call customer service for those additional requirements

Is the power coming back on in Easton soon

Joseph Simmons | Oct 27, 2020
Heather Rissler | Oct 27, 2020

Go to firstenergycorp.com/outages report your outage. You can sign up for email and text notifications for any updates they make on estimated restoration time. Posting on here gets you nothing

19605 electric out

Mischelle Santarelli | Oct 27, 2020
Heather Rissler | Oct 27, 2020

Go to firstenergycorp.com/outages and put in a ticket

My mom (94) is getting calls almost everyday from alternate energy companies trying to get her business. How can I stop these calls!!!!???? Now they have a lead in tape saying you have been overcharged for service and will refund the money.

Jeannette D'Angelo | Oct 27, 2020
Heather Rissler | Oct 27, 2020

She could also try calling met ed and asking a billing representative to restrict her information.

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What do you do if you cut down a tree branch and it hits the wires

Edward Futrell | Oct 27, 2020
Chris | Oct 27, 2020

Contact customer service. They may ask you if it is hanging on the wire or just bounced off.

Lights out at my house..900 Rhodora Avenue.?????????

Verna Hoover | Oct 27, 2020
Chris | Oct 27, 2020

Yes. I've heard the power is out in Muhlenberg River View Park area. Equipment malfunction probably because of the rain. Call in to 1-888-LIGHTSS

Buttonwood st Reading without power ?

Jacky Cruz | Oct 28, 2019
Acesis Devlin | Oct 28, 2019

Should be back now

who pays for tree removal if a storm brings a tree down on an electric pole which brings electric onto a private property? The pole, tree and lines are on private property, but the pole and lines are electric company property.

M JEAN SCOTT | Oct 28, 2019
Michael Rohrbach | Oct 28, 2019

the electric company should take care of tree if it brought down the electric line to your house

Flying Hills no power 7/9/2019@ 2:55

Pat Terry | Oct 28, 2019
Romeo Garcia | Oct 28, 2019

Should a paid your light bill....

I'm moving an does anyone know what time met-ed will turn off the electric? I told them to turn it off the day I move an was wondering if it's shut off at midnight or end of the day I requested.

Melissa Moyer | Oct 28, 2019
Jovanni Diaz | Oct 28, 2019

Anytime from 8:00am to 3:30 pm the day of. Unless someone else has called to move in

Where can I pay my electric bill in person if I live on tenth and okey streak I don’t drive.

Deborah Hertwig | Oct 28, 2019
mase mingucha | Oct 28, 2019

I believe any wise takes payments.

St Lawrence Ave, Exeter without power! Anyone know why?

Sherrie Coppola | Oct 28, 2019
David Nemeth | Oct 28, 2019

Not in that vicinity; Call 1-800 Meted for further info

Why are the lights out in shilligton what going on

Janet Feliciano | Oct 28, 2019
Yvonne Hartman | Oct 28, 2019

Please call Met Ed and find out.

Why dont i have power??

Sharon Swavely | Oct 28, 2019
Kyle Federico-Kerrigan | Oct 28, 2019

Because power lines r down and switches might be shorted due to wires touching or trees touching wires Met-ed n there subcontractors r doing everything they can to fix the problem

Why do I not have power. No lines or trees down around my area. Also I've gotten 5 times given and it just keeps going 6 hrs later than the last time. 2 nights now without. I pay good money I need power

Sharon Swavely | Oct 28, 2019
Hertzz | Oct 28, 2019

Https://outages.firstenergycorp.com/pa.html

I live in Oley on Main Street....how long has the power been out?

Kristen Hall | Oct 28, 2019
Yvonne Hartman | Oct 28, 2019

Call Met-Ed to ask. Google does not know.

Is power on In Mohnton

Barbara Chism-Thorpe | Oct 28, 2019
Thomas Partsch Jr | Oct 28, 2019

Look for the outage map app.

Power is out in Hereford pa. my dad needs his breathing machine. When is the power coming back on

Wade Klotz | Oct 28, 2019
Yvonne Hartman | Oct 28, 2019

You need to call MetEd directly for an outage. They are the only ones that would have any idea when your power might be restored. You must also call to report the outage. They don't know unless you call them.

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When will power will come in reading PA

Vanessa Mota | Oct 28, 2019
Hertzz | Oct 28, 2019

https://www.firstenergycorp.com/outages_help/current_outages_maps.html is where I go to see when my power is coming back on.

Did you get your smart meter?. Did you check your bill?. How much are you paying just for have the smart meter?.

Dar S | Oct 28, 2019
Mike Mathias | Oct 28, 2019

Yes, yes, no difference for the meter charge.

Why is my bill estimated? I have one of the new meters,

Dawn Johns | Oct 28, 2019
Todd Scheider | Oct 28, 2019

The Smart Meter infrastructure is not in place yet. When it is you won't get estimated bills anymore. The meter is only one piece of the puzzle.

Why is my bill estimated? We have the new meter

Dawn Johns | Oct 28, 2019
Dave Marsh | Oct 28, 2019

The system is not fully up and running yet

West pine street, leesport power out?

Brandon Stitzel | Oct 28, 2019
Yvonne Hartman | Oct 28, 2019

If your power is out, call Met-Ed and tell them. They don't know unless you call. Don't assume someone else will.

Are you sending people around to verifie that there meded customer and having person sign papers saying no other supplier s will be knocking on do

Cindy Portner | Oct 28, 2019
queen dean | Oct 28, 2019

no met ed never sends people knocking on doors, those people are most likely alternate supplier trying to set you up with their rates but leave out other info, never give your personal info ssn,acct# or customer # to anyone in person or otp!!! may be scammers as well

Will my service be interrupted by changing address

Alston Tatum | Oct 28, 2018
Jovanni Diaz | Oct 28, 2018

No, you will have to set a move out date and a move in date. And service should be fine

Why is electric off in Shoemakersville?

Ann Marie Monastero | Oct 28, 2018
Hertzz | Oct 28, 2018

Outages.firstenergycorp.com/pa.html

Is east reading out of power

Richard Moyer | Oct 28, 2018
Karen Dealy | Oct 28, 2018

Yes, no power since early this afternoon

Is there a power outage in exeter?

Ed Jenkins | Oct 28, 2018
Tiffany Jackson | Oct 28, 2018

The estimated restoration time is 1pm today

Power outage Easton by high school any idea how long

Timothy Edwards | Oct 28, 2018
Dierdre Moor | Oct 28, 2018

When is the power coming back on in Monroe County

According to Met Ed, Wild Acres should be up and running by 7:30pm. 15th. "Should be..."

Heineken500 | Oct 28, 2018
Hertzz | Oct 28, 2018

You can always make your own electricity.

Does anyone know when power will be back on in Maidencreek twp. 19555?

Carol Mager | Oct 28, 2018
Yvonne Hartman | Oct 28, 2018

Did you call to let Met-Ed know you don't have power? They don't know unless you call. They should give you an estimate when you report the outage.

How can I get a copy of my last Met Ed bill? I live in Gettysburg, PA.

Terry Redden | Oct 28, 2018
Dierdre Moor | Oct 28, 2018

Call them and ask him

Is electric on at Snyder's church rd bath

Carol Hontz | Oct 28, 2018
Dierdre Moor | Oct 28, 2018

Thank you for putting the electric back on. On Stone Street

When will the power be on for saylorsburg

Ralph Giordano | Oct 28, 2018
Dierdre Moor | Oct 28, 2018

When will the power be back on in Stroudsburg PA because I have a 95 year old grandfather living with me

Met ed stated that power won't be restored in east stroudsburg until march 7th by 11pm. This is crazy. My huge coy fish died as well my other fish because they're not getting any oxygen because there's no power. I can't use my sleep apnea machine.

Jessica Romacho | Oct 28, 2018
Jessica Romacho | Oct 28, 2018

Try yo get a generator. I know the gas station by 80 next to the hospital has gas. Honestly you should take him to the er where he'll be nice and warm and because of his age they have to hold him there. Good luck. This is a nightmare. We're getting more snow tuesday night into Wednesday. Just what we don't need.

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When will power be back on 157 N New Street Nazareth

Robin Guggenberger | Oct 28, 2018
Dierdre Moor | Oct 28, 2018

When will power be back on in Stroudsburg PA

No power on East Mifflin what's going on and will they be fixing the problem today

Michelle Gramby | Oct 28, 2018
Larry Mabe | Oct 28, 2018

Still no power and can't get any one to talk to

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Power outage at Kepler road in Pottstown. Any updates?

Bernie Luft | Oct 28, 2018
Mitchel Skater | Oct 28, 2018

You should report it, google met ed report outage

Why no power on north 11th street in Reading

Joyce Warner | Oct 28, 2018
Troy Kriczky | Oct 28, 2018

Transformer got broken

There was a guy on our property today. No markings on the truck, no uniform at all. When my wife asked him who he was he said he was with met-Ed provided no ID at all. He then left. How do I verify that he is who he says?

Leah Geissinger | Oct 28, 2018
Glenn Knight | Oct 28, 2018

I would probably report that

Lights when out in Lebanon what's going on?

Marlene Ortega | Oct 28, 2018
Anthony Peabody | Oct 28, 2018

You can report online also, long wait on hold if you call

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Is there a poweroutage in Exeter

Susan Muso | Oct 28, 2018
Melanie Schoning | Oct 28, 2018

Yes

I'm bought a houe in york how do I go about having the power stay on I'm moving in on the Oct 11. And having alarm and cable coming on the 12 Oct the address is 65 s treamont st York PA 17403

Frank Morrissey | Oct 28, 2017
Stacy Ford | Oct 28, 2017

Call met-ed. They should be able to leave it on from previous owner

Where do I call to report an outage

Tina Peterson | Oct 28, 2017
Valarie Staats | Oct 28, 2017

Call their direct number it will ask you if you are calling for am outtage or something else

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