Address: 19939 Chasewood Park Dr, Houston, TX 77070, USA
Phone: +12819168654
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 10AM–5PM
Georgina Granados Georgina Granados
Today, September 13, I went to the office to let them know that the air conditioning was not working. I went at 3 in the afternoon and my husband spoke with Stacy on the phone but I never had the air cleaned. I called maintenance 20 times and so far they have not come to repair it. 10:16 at night and they didn't fix the air but tomorrow with a sorri. They're going to want to fix it if my son gets sick for not coming to fix the air or if I get sick because I can't breathe because I only have one lung I'm going to sue them you because I'm sick and my son too
jodi
Tamir is such a doll. She is easy to talk to and listens to my needs. Plus, she’s fun to be around! Love that office!
chris waymire
Went to visit The Retreat and loved the location and the atmosphere in the leasing office. The ladies in the office, Ariel and Tamir were extremely helpful and willing to answer all of my questions. Definitely worth stopping by if you are in the market for an apartment.
Paul Johnson
Overall we had a good experience with little issues and minimal maintenance requests. Had some water bill issues but all it took was communicating to the office and they were happy to help and adjust accordingly if due to malfunction. Had a little bit of confusion about the refundable deposit on our way out and the representative there by the name of Arielle was very unprofessional to my fiance after setting the expectations that we would receive a deposit. After filing a complaint and speaking to the Assistant Property Manager Dayana Henriquez, we were assisted quickly and she was able to make up for the miscommunication!!! Very satisfied with my experience with Dayana. Later that day the Property Manager Dana also reached out to provide some more clarity on things which is all we were asking for from the first representative!
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Depends on the floor plan and the story it's on, but we paid about 1800 which includes the community charges. Two bedroom 2nd story
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I don't think so but you might want to call the office to get the correct answer
Yes. Parking lot didn't flood
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