HardHatGear

Jacob Wesley

Nice store with a good selection of work boots. Very good customer service.

Jonathan

Dear Google, can you please grant us local guides a few extra stars for those extremely rare experiences deserving more than 5 stars? (I don't think it's absurd to believe that if we've got the local guides badge next to our name, we've provided you all a good service and have earned some measure of trust, correct?). I'd certainly be using every extra star you gave me to describe the one of a kind experience I just had with Donald and Dan down at HardHatGear on South Campbell. I bet there may be somebody who reads this and thinks I was paid to write this review but I assure you I wasn't. I went to HardHatGear to see what they had in the way of gloves. I was in between jobs and the person working there, Donald, began to show me around the store, telling about some of the items they had. Donald wasn't trying to sell me anything, he was just making sure to be there if I had any questions and to offer recommendations. That man is like an encyclopedia on the items carried by the store by the way. After walking into so many places and taking care of everything with no help from the staff, one may find it disorienting at first. I urge you, if you feel this feeling, to pay it no mind and to try to remember that that's how things used to be done in America, at locally owned stores with a mostly local clientele, back before the information age. A lot of people who are reading this review may not even know what good customer service feels like to identify it, so for those people, I say: this is called customer service; it could also be called neighborliness. You, as the customer, are entitled to this "customer service" because it is a complimentary service, gladly being offered to you by the grateful proprietor of said business, in exchange for your decision to support his establishment by spending your dollars there. Dan, the store manager was speaking to me about the philosophy of customer service and the culture of it which is proudly held high by the staff and owners of hard hat gear. Repeat customers are the reason why locally owned businesses can stay open. Customer se 00rvice like this guarantees that people are going to come back and if you haven't ever had it, you should definitely try it because it just doesn't feel good to go to a place and spend your hard-earned dollars there and get nothing more than an suspicious glare from the loss prevention staff, who hate their jobs and who have never met the owner of the mega corporation they work for. Another great reason to shop at local business is that you're going to get high quality goods rather than some garbage made out of plastic that lasts you 4 days. If you work out in construction, if you need PPE (gosh if you don't know what PPE is I don't know what to tell you but it stands for personal protective equipment), or if you like amazing, american-made boots of the highest quality, you should definitely check this place out they stock brands like Thorogood Chippewa, and Carolina. Red wings? What is this Detroit? all joking aside this place is so well stocked, they've got everything you could ever need for work and they know all about it if you're new at the job you can just go in there and ask them about which PPE you'll need for what type of job. hell if you don't even work in construction, like boots, or know what PPE is and you're just curious about what customer service feels like, go in there and get you some customer service. It'll make you hate Walmart, sorry Walmart no offense but I'm sure you know what I'm talking about.

G. S. White

I came in today to buy a jacket. The young man working there was very helpful and courteous. It's a good store.

Dan Person

WOW! What a selection of safety gear, work boots and FR apparel...oh...and hardhats. Really liked the NFL hardhats! Super friendly and knowledgeable folks here too!