MedPro Waste Disposal

Category: Waste management service in Naperville, Illinois

Address: 1751 W Diehl Rd #400, Naperville, IL 60563, USA

Phone: +18886416131

Opening hours

Sunday: Closed

Monday: 7:30AM–5:30PM

Tuesday: 7:30AM–5:30PM

Wednesday: 7:30AM–5:30PM

Thursday: 7:30AM–5:30PM

Friday: 7:30AM–5:30PM

Saturday: Closed

Reviews

Stephani Harrington

Sep 23, 2022

I wanted to give a shout out to customer service rep - Krystina. She was able to resolve pick up and billing issues that I had struggled with before. By working with different departments and getting back to me quickly, her level of customer service should be commended! Thanks Krystina!

M Eich

Sep 13, 2022

We decided to switch to MedPro so we could consolidate several services for our office. The set up was seamless and services have been going well. We even set up HIPPA and OSHA training with them as well! One stop shop!

Krista Lane

Sep 9, 2022

I was able to call in and get great customer service from Alex. She was able to suggest a possible solution to our concerns and transferred me to Christina in service. I was able to change our current pick up schedule to meet our needs and it even lowered our quarterly expenses.

RachelL Lee

Sep 8, 2022

Anthony helps me with the disposal contract and he was very nice and informative and got it done quickly!! highly recommended!!!

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Questions & Answers

do you have means to dispose of used sharps and syringes?

Merley Rothschild | Oct 26, 2021
MedPro Waste Disposal | Oct 26, 2021

Yes, we offer medical waste disposal service nationwide, including the safe disposal of used syringes and/or sharps. We do not offer a drop off service at our office, but instead perform on-site pick up services for businesses. For residential users we would recommend our mail back solution, which provides the sharps container and return postage and packaging to safely and securely ship the waste to our treatment facility. Another option for consumers may be to contact their local police and/or health department as they may offer a community drop-off program for sharps waste.

We've been trying to reach someone to pick up our waste. No one seems to be answering the phones. We've tried several numbers and have left numerous messages with no call backs. Are you all still in business?

Rosie Fernandez | Oct 26, 2020
MedPro Waste Disposal | Oct 26, 2020

Hi Rosie, we are very much still in business, however I am currently unable to locate you by name in our system. What is the name of your company/practice? Also, have you left a message with our answering service or opened a support ticket in our online portal? You can send us a private message with contact details or send an email to support @medprodisposal.com and I will ensure your pickup request is immediately escalated. Thanks!

Do you take household chemicals? Such as paint stripper, lawn chemicals?

Mitch Clemmons | Oct 26, 2020
MedPro Waste Disposal | Oct 26, 2020

Hi Mitch, we do not currently offer a disposal option for these types of household chemicals. We primarily offer medical waste disposal for healthcare providers, and in some markets, hazardous waste disposal for pharmaceuticals or chemicals produced as a byproduct in healthcare clinics.

We want to cancel our contract. Where and to whom do I send the notice to terminate service?

Khu Thao | Oct 27, 2019
MedPro Waste Disposal | Oct 27, 2019

Hi Khu, we're sorry to hear that you're looking to cancel services and would like to learn more in an effort to address any concerns you may have. Please contact our Customer Advocate team at 866-924-9339 as they will be able to assist you.

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