Address: 4999 Old Orchard Center A18 Westfield, Skokie, IL 60077, USA
Phone: +18473297200
Sunday: 11AM–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–8PM
Saturday: 11AM–8PM
Kelsey Friedman
My husband and I bought our wedding rings through Rogers and Hollands in 2017. Last year, our puppy Millie ate my husband's wedding band off a nightstand. We combed our yard for weeks hoping she passed it, with no luck. To our complete surprise, she vomited the ring back up three months later. The ring was white gold on the outside and rose gold on the inside. After its three month journey in Millie, the ring was completely black. When we purchased our rings, we bought the lifetime warranties. On Tuesday we went into Rogers and Hollands and met Denise. We showed her the ring and explained what happened. After consulting with the jeweler they took the ring and told us they would see what they could do, but couldn't really make any promises as they had never seen anything like this before. We just picked the ring back up last evening and amazingly, it had been completely restored! All of the discoloration had been removed and the scratches from years of wear had been smoothed away. We cannot thank the jeweler enough for the time and effort he surely put into that ring to restore it back to a wearable condition. We will continue to buy our most sentimental valuables from R&H and Denise as they stand behind their product and support you in those real life "one off" kind of moments.
Christopher Johnson
I walked in with an Invicta watch in hand and my Movado Bold on wrist. I needed a link taken out of one watch and to send or have a battery placed in my Movado. Gentlemen said, " is that an Invictia? I can't touch those and that's a nice Movado, I've never seen that one before". "Go down near the coffee shop and there is a guy in a shop that can help you!". Why would I take my $700 watch to a "guy"? And why would you not give me more insight as to why you could not help me? Horrible customer service.
Anjum Ali
The manager at the store Tahmina is very pleasant personality. It's so great to work with her.
Wondwossen Yimer
Best and excellent customer service from Tahmeena and Ron.
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Yes! Rogers & Hollands financing gives you multiple choices. Depending on the initial purchase price, if you can pay your purchase off within six, twelve, eighteen or twenty-four months, you can avoid any interest with zero down payment. Terms & conditions apply, subject to credit approval. Apply here: www.rogersandhollands.com/financing-offers-leasing-options
60-Day Money-back Guarantee. If, for any reason, you are not completely satisfied with your Rogers & Hollands. jewelry, you may return it within 60 days of purchase, as long as the merchandise is in its original condition and has not been worked on by any jeweler outside of Rogers & Hollands.
Any cleaning and inspection will usually take five to 15 minutes. The process includes a soak in the ultrasonic cleaner, which contains a mix of chemicals aimed to remove dirt and other grime and clean the metal.
Hello! We'd love to help. Come on in, and let's discuss how to make it right!
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